Nordstrom Rack

This was going to be a negative review today, however, my issue was rectified by the manager on duty Franki. She was a great help and made sure I was taken care of as a customer. I walk in today expecting one thing that I had been told only to be told that I was wrong, after speaking to Franki she made me happy and I shall continue to shop there which was out of the question 30 mins ago.
I only gave 4 stars because I was originally told something that was not true by one of the workers on a previous date.

Located in the same plaza as Petsmart (2 doors down from them specifically).
I came by this location about an hour ago with my husband. Unfortunately I did not find anything on this visit.
I was disappointed with their handbag section. There was definitely a lack of high end designer brands. Same with the clothing and shoe selection.
I am not sure if this location is always like this or if I came on a day that they just didn’t have anything good, but I probably wouldn’t make a special trip to come back out here (especially if I come back to Utah in the future).
But I do want to mention one good thing about this place is that it wasn’t crowded and had a laid back, relaxed vibe. Definitely a different change from the other Nordstrom Rack in Salt Lake City.

I have to say — when I called they giggled. I somehow managed to leave to store with 2 left shoes. Oh and flew back to NJ. When I called they were so polite. Even though I left with 2 shoes!!! They shipped to me the right shoes (I bought the other pair) and let me tell u they were so pleasant on the phone.
Everytime I am in slc I make it a point to go. You should stop by too!

The Rack is one of my all time favorite places to shop and this location doesn’t disappoint. Always well organized and clean with the best customer service. I try not to come in too often because I always leave with an armful. The occasional Clear the Rack is worth fighting a slightly crowded store. I scored my first pair of Frye boots thanks to this event.

–friendly service
–wide selection
–conveniently located near Staples, area has lots of parking

This is the best Nordstrom Rack in Utah. It’s always clean and organized. I just bought a Rebecca Minkoff Bag for 66% off saving me over $ 200!

I have been to this one and the one in Sugarhouse, I like this one better. Definitely better maintained, much easier to shop shoes for kids. I was shopping for an outfit for my 2 year old for an upcoming wedding. We had already found pants, but he needed an nice shirt and shoes. We found am adorable button down shirt with tie and some awesome Sperry top sider shoes. The shoes weren’t the greatest deal, but he’ll wear them other places. Definitely worth the drive to come here.

My wife bought a pair of jeans that faded after one wash. We tried to return them for a new pair that she planned to dry clean only. They didn’t have her size but they offered to ship a pair to our home. But, they would charge us 10 $ for shipping. It doesn’t cost this much to ship a pair of jeans BTW.
The nice cashier said the manager could waive the fee. We kindly asked him to do so but he refused.
This is a Simple example of awful customer service at a store which we expect more of. Very disappointed.

Things are just getting better and better! Now you can return Hautelook items to Nordstorm Rack! Since Hautelook and Nordstorm Rack are same company as Nordstorm, they allow all returns to Nordstorm Rack if it is $ 500 below. Full money back too without charge anything extra!
The reason I shop here because they got my favorite brands. Free People, Vince Camuto, Born Shoes, Michael Kors, and etc. Of course, in discount prices. If you are lucky, you will more great deals!
Talk about technology improvement! When the lines for checking out is busy, other store clerk with Apple products can help you check out instantly!
Love this place!

A lot of people think of the rack as similar to Ross or TJ and it is quite a bit different in quality but similar in price.
This rack location is the best — they have a great selection and it is clean, less busy and they have great prices.
Discount clothes? Yes please!

No bathing suits. Shoes get stale. purse section is lacking. Jewelry clearance is fun. Close to my house so I can check it may times a week when I need something.

I love it here! It is fast to check out when you grab someone in a green shirt then you don’t have to wait in line. I thought that was so cool because I am always running late for something! I have one of the debit rewards cards and always come in during the triple points promos so I can earn rewards dollars faster. Staff is great, I always see the same friendly faces and the dressing rooms are always clean and they have offered to get me different sizes which is nice. I have gotten good deals on Marc Jacobs handbags, Kate Spade jewelry, Hudson’s, and Michael Kors watches. They have a great kids section as well. I have also returned some things I got from Hautelook which is so much nicer than having to pack it up to mail it back!

Wow, Nordstrom Rack has gotten a bit pricey! I used to love The Rack for their bargain-​basement prices and deals. Now the prices ain’t what they used to be with really minor discounts on their merchandise. The store is neat and clean and is organized in a slightly confusing manner — I still can’t figure out some of the displays. Lots of dressing rooms and plenty of parking out front. I do like that there are usually lots of size 10 and up women’s shoes (I guess ladies in Utah have petite feet), so if you are a fellow big-​footed gal, check this place out.

What can I say, it’s a Nordstrom Rack. They one is really well organized. They staff isn’t as friendly and assertive as others, but they aren’t unfriendly either.
I can usually find what I’m looking for– in style pieces at a fraction of the price you’d pay at Nordstrom. Typically I come for basics and at this location I always seem to find what I’m looking for. Never too busy, but never creepy deserted either.

The Rack, as it’s affectionately (?) called by devotees. I’m not sure I’d ever fall into any sort of nickname habit with it (I reserve that for The Sev — Seven-​Eleven) but that’s probably because I’m not much of a Nordstrom fella.
Those feelings aside, I can say without doubt or hesitation that this location is much more enjoyable to shop than it’s older sister in Sugar House. Whereas the Sugar House location makes me a little tired. well. this one makes me tired, too, but that’s a function of it being a clearance-​y center where you have to work twice as hard to save half the price. But this one makes me less tired.
As it’s a clearance center, please note:
You should look carefully at the item you’re buying. Inspect with care.
What they got is what they got. Just keep looking, and if it’s not there, it’s not there.
They’re not going to have everything you want.
Your patience will eventually be rewarded. Eventually. Probably.
Prices are lower, but this is still Nordstrom, not Savers.

From the 2 Nordstrom Racks in Salt Lake Valley, this one is by far better looking than the one in Sugar House. As far as Shoes and sunglasses goes, I think Sugar House has a better variety, but in everything else, this one is better.
But even with that advantage, I’m just never fully convinced about this store. If you are looking to look great for cheap it will be hard, but if you are looking for normal items, like t-​shirts, or gym clothes, then this is the place to be.
It’s a fun store, and you can always find gems, especially the designer jeans. A lot cheaper than in the actual Nordstrom.

Whenever I come here looking for something specific, I inevitably leave disappointed and empty-​handed. But when I come here all willy-​nilly like, with no particular need in mind I end up carting out armfuls of delightful treasures.
I think that’s the trick to discount grab-​bag stores like Nordstrom Rack. You’ll never find anything you absolutely need when you need it. Especially in the color and size you require. But when you run onto that special item (or twelve) that you just know you’re going to need someday, and then you really do end up needing it someday, it’s a magical moment.
They have some nice clothes here for men and women alike. You’ll find a small and intermittent selection of clothing brands like AX, Fendi, O’Neill, Vera Wang, Burberry, and Patagonia.
My favorite aspect of this NR location is that it’s so much better organized and maintained than the Sugarhouse store. (That place is dangerous — I’ve very nearly lost limbs when grappling for the same items as the east-​side mercenaries that frequent that location. They should provide an InstaCare staff, and give out bonus crutches with purchase.) This does not, however, equate to abundant or above average customer service. Aside from cashiers, staff here is pretty null and void.
The prices aren’t always what I would call low. But they’re significantly lower than you’ll pay at full retail. I found a pair of Edelman wedge pumps for $ 90. The original tag stated $ 260. So, it’s like that. They also carry a few brands I’ve never heard of at reasonable *every day* prices. But if you’re like me, you don’t necessarily trust brands you’ve never heard of because fit is crucial. And I know which brands tend to fit me well. It’s all a crapshoot when you venture outside the brand comfort zone with clothes. I’m not a big fan of trying on clothes here. So I rely heavily on the familiar.
One big wish is that they’d carry longer-​length jeans and slacks in the better brands. Speaking as someone with a 36″ inseam, it’s a huge problem finding pants of any kind that are long enough. Nordstrom regular doesn’t even carry them, so I guess it’s unreasonable to expect their clearance stores to. But, it would be so much cooler if they did.
From time to time, you can find great deals on makeup, fragrance, and personal care products, like Philosophy, Fekkai, Givenchy, and Kevyn Aucoin. Be sure to check the packaging for breaches, leaks and damage, which is one reason these products end up here in the first place. If you’re in the market for these types of items, you’d better be here weekly, if not daily. This stuff goes as fast as a Ferrari Enzo.

Man it sucks this Rack is clear in Sandy… the one nearest me is in Sugarhouse and it’s a nightmare. This one is so nice, and quiet, clean and organized. Just alike it’s other location, the staff is sparse, and unhelpful, but at least you can get into a dressing room.
I only wish they had more of the «designer shoes» on the shelves that come and go there from time to time, cause I do adore my Coach shoes. I have a hard time finding stuff for myself to wear here, but I have purchased many items for my husband and the quality and price are fantastic.

I love the Rack! Great deals on high end clothing and great price on viva la juicy

Much cleaner and more organized than other Nordstrom Racks I’ve been to. They even had a rare sale on their designer jeans, 25% off. Yes, I think I will. I also got some killer deals on Smashbox Make-​up kits which I love!
This is a new location so I’m sure that’s part of the reason for its perfectly lined shoes and spot free carpeting. However because of it’s new arrival, it seems to be a bit under the radar. This place is empty compared to the location in Sugar House (which is a mad house 7 days a week). I wish I lived in SLC just so I could frequent this Nordstrom Rack regularly.