Queen Palms Car Wash & Detailing Center

Love coming here to get a clean car! Always friendly, great service and prices are really good!

This use to be a great car wash, but now it is the worse. I have been there three times, once when the old owners were in control and now twice with the new owners. Rude employees and a less then good job, let alone a great job. The last time I drove into the left lane of a 2 lane entrance. The attendant paid no attention to who would be the next in line. He just kept processing the cars in the right lane and totally ignored the 2 cars in the left lane. After he took the 5^th car that came in after me, I turned around and left. They have no business sense and no customer service skills. I finally just turned around and left. Won’t be going back. It is disappointing when this is the only neighborhood car wash and it is so bad. I will be driving further to get my car washed. It was cemented when I read the other reviews.

Terrible job, this was my second time going there, thought I would give them a second chance. I could drive thru the $ 5 wash at Chevron and it would be better than the Gold Wash ($ 24.99) here considering they did not do anything they were supposed to do to the interior.
Save your money and time, I called to complain and was told I would need to bring it another day because they were too busy to redo it today.

Brought our car in yesterday and they did an awful job the wheels are still dirty and the car is as well apart from it still being dirty and taking a long time money went missing as well it wasn’t much but that’s not the point they did an awful job

Got my car washed yesterday and thought I’d get a upgraded one from the plain exterior one I normally get. So I sprung for the gold package. As soon as they were done and I checked it out and the paint was shinier than normal which I expected. The wheels is where I had an issue, they had dust on them still which they sprayed a glossy coat over it. They did not even wipe them first. I pointed it out and they did one wheel in a couple more visible spots. Watching them try and do an ok job was painful. I need to add I am bit of a perfectionist when I do it myself. I could not keep watching so I said it was fine and left. Had bugs still on the front of the car. The more I looked around I noticed things not clean. The console was dirty still and the cup holders still had dust and something spilled in it that left a sticky ring. The place is good if you just need a quick wash and go but if you are looking for clean then go to another place. The upgrade wash is not worth getting.

Great deal and super clean van!!! Good job on the windows :-)

The outside of my truck looks great. No complaints whatsoever. If they’re rated on the outside of the vehicle only I would give them a 4 or 5. Now it’s just to the inside of the vehicle. Dirt still on the dash and dirt still on the seat. Don’t know what I’m paying for. Had to get them to come over and finish wiping down my door. Couldn’t really see what terrible job they did until I exited and the sunlight came through the windows it was really noticeable then.

The only reason I give this place one star is because once I finally get the car done it is a decent job. The problem is you sit and wait and wait and wait and wait to get your car washed. Expect it to be at least 45 minutes to an hour minimum. The staff moves very slowly. I don’t know what takes so long.

I’m not going to be back anymore, sucks because there the only thing that is out here. The last two time I payed for full service platinum package, still had to touch it up at home. This afternoon I went for a medium was and was told an additional $ 10.00 was going to be added to the bill for the mud on the running boards. I don’t think that anyone going to a car was needs to pay extra just because of that. I will never be back. Better off hitting a car wash in town on the way home.

The only full service car wash in an area of this size is bound to have some hiccups along the way. That said each time I’ve gone they do a decent job. Price isn’t bad and some of the Staff are really friendly. When you order all the bells and whistles you get what you pay for. Simple washes I’m not quite as impressed with but again you get what you pay for.

For the value the annual $ 10.99 wash pass is awesome! Goes through the wash, They wipe down the windows inside and out, and vacuum. They wipe down all the interior surfaces as well, and make sure there are no water spots. my black scion looks awesome and I’m definitely getting my money’s worth!

The worst car wash I have ever seen… Will never recommend anyone to this place

dont bother wasting your money. Our white truck came out filthy and we had to direct the cleaners to finish the job. the underside of the outer molding was still dirty and the mirrors were half armoralled. the interior was still filthy. 2^nd time going and wont ever go again. the first was with my scion and had the same issues.

This is the worst operated and managed car wash I have ever gone to! Christmas eve, mid afternoon, with no less 20 cars backed up either waiting to be washed or dried and clean, the greater majority of the employees decided that was right time to stop working and count the tip cup. It appeared that only a few of the regular full time employees, saw the need to keep working, inorder to keep an already ridiculous back log of cars and extremely irritated customers from getting worst. After having already been waiting for almost 1 hour for my car, then additional 15 minutes for tip counting, I went inside and ask for the manager, I was told that he was off site. You Decided…

I love a clean car! These guys are working hard. They did an awesome job on my baby

Queen Palm’s car wash is the only full service car wash in San Tan Valley. That said, it makes it convenient, but on the other hand gives them reason not to do too good of a job when they know the people who go there don’t want to wash their car themselves or don’t have the time or the tools necessary to do so. I chose to go to Queen Palms car wash because I have not only hard water and a broken nozzle at home, but I also don’t like to wait until the sun is behind my house to wash my car.
They hand dry the car for you so that also was a plus that drew me in. But even with the hand-​dry, you need to stand there watching them. They somehow tend to miss the door jams, and do not pop the trunk to wipe dust out on the sides. This is aggravating because then when you go to drive off, dirty water runs out and leaves streaks of dirt on parts of an otherwise, clean car. In comparison, when I take my car in for an oil change at the dealership, they do a much better job wiping it down after they wash it.
If you opt for full service, they will do the interior… to a degree. As many others have already stated in their reviews; The job they do on the inside of the car is mediocre at best. The dash and doors, though clean in certain places, still look dirty overall. The center console sometimes is hit and miss. They clean the interior windows, but I’m not sure with what. Many times after I have opted to have the interior cleaned, I see streaks on the interior front and back windshields in the morning when I’m driving in to or away from the sun. In other words, it’s a rush job where they don’t get rid of all the residue. They also use the same rags to wipe down the exterior windows and this leaves smears. It’s even more noticeable if you have tinted windows. It’s as if they are hoping you tip them and then won’t notice the job they did. Quite a few times I’ve had to go over the exterior windows with paper towels and glass cleaner to get rid of the smears and streaks. I also find that they don’t get all the loose dirt when they vacuum the inside. Good thing I have a shop-​vac mini at home!
So in conclusion, given that this is the type of service you can expect, at least as of recently, I would not recommend to have them to a detail your car for the price they charge. With the money you spend at this car wash if you were to go there each month, you would be better off investing in a small shop vac, some rags, shop towels & clear glass, good soap and a good sprayer and some Armor All and doing it yourself.
Hopefully they read this and improve the customer experience.

EXTERIOR WASH ONLY
I have been coming here for a while now. .. and while I am not a weekly user. .. I come when the exterior of my vechicles are dirty and dusty. Which after the last couple of high wind days had left my vehicle filthy.
First, at only $ 5.00, the exterior wash only is a great value.
Second, when you are getting the exterior wash only, they let you get out of line and zoom right to the wash area.
Third, even at the cheap cost, they still wipe down the vechicle.
I don’t know when I will be back. .. depends upon the dirtiness of my vehicles. .. but I will definitely be back.

I’m glad I moved out of the area and am now closer to other car wash places that actually clean the inside of your car.
I’ve given this place too many chances over the last year. I took my car in for a wash and good cleaning on the inside, after going camping and hiking for 3 days. Once they finished and I got it back (which was a short amount of time, compared if I go to a Danny’s or another place), there is still something stuck on the roof and trunk of my car. I check out the inside, and sure enough they didn’t hit my center consul area (stain from small coffee spill was still there) or take care of the dried mud still on my passenger side floor mat. Think it’s safe to say you can draw your own conclusion here.

Unbelievable, They do a decent job a best and after my truck came out of the car wash the head ache rack was peeled back and the metal torn and creased. The General Manager could only say we are not responsible for the damage as he walked me over to the stupid tilt up sign that is sitting on the ground well below line of sight. Horrible experience. $ 21 car wash $ 600 dollar damage. Never ever again. Considering sitting on the city sidewalk to detour twice my damages in business from going to this place!

First off it’s the only real full-​service car wash around Queen Creek, San Tan Valley or Florence.
EDIT: The wash has changed ownership and management, I went back and they did a crappy job on a full service.
I’d only recommend the $ 5 drive-​through wash they have there