G-Force Orthodontics

My experience so far at G-​Force has been great! The people there are so nice and helpful with through the whole process!

Deceptive, uncaring and liars. My child’s first phase was a waste of money and time. The end result was a disaster. The staff gave conflicting information. each time we had an appointment — a different person gave us a different treatment. I can’t believe I was suckered.

I highly recommend seeing Dr Bailey. My son was being seen by another orthodontist so when Dr Bailey took over the treatment, I was a bit hesitant about the change. She immediately made me and my son feel at ease. Great communicator, caring, and tactful. My son was not the greatest with brushing or wearing his rubber bands but instead of scolding him or making him or me feel bad about it, she motivated him to improve on his own. As a parent, I really appreciated that extra time she took. Plus, who likes to be told that their kid is horrible because he didn’t spend 15 minutes every day brushing and flossing?

Dr. Cheng has been awesome! I am very pleased with the result of my teeth under Dr. Cheng’s care. She is friendly, very detailed and very clinically knowledgeable!
I would highly recommend her to all my friends, family and anyone/​everyone!
She is awesome!!!

Great friendly place to get orthodontic work done. They stay right target with dates and let you know right away if they see anything that could change the course of action. My son has been a patient with them since 2012!!!

Yes… I give the G’s a super 5 Stars in both locations. they have been there for me in emergency situations. Not to mention that there services are 2^nd to None. Soft and gentle hands, positive atmosphere, knowledgable staff and excellent social skills. My orthodontist is Dr. Amanda. I was assigned to her after Dr. Tiffany (who initially was responsible for my braces)… but, I must say, Dr Amanda did not miss a beat.
Her illustrious crew introduced me to springs and rubber bands (elastics) to my mouth. Never knew that the procedures could be so interesting. But the ladies too good care of me. The Dublin location and the San Ramón location have been great. However, the Dublin location did invite me to their staff lunch’ and I even brought a dish… enchiladas… They have a real family atmosphere.
Yes. not only 5 stars but 5 G’s with extras. go check them out and tell them the guy who writes those funny surveys sent you… Until next time

I would highly recommend g-​force to my friends and family.

We are feeling disappointed that we cannot book a one hour appointment outside of school hours. We were told that the one hour appointment required is taken at 2pm the latest. This is unacceptable to us with the amount of money we paid for treatment. Otherwise, the staff and doctors have been wonderful.

We love G-​Force Orthodontics, friendly and caring employees. My daughter has been coming for a year and we’ve always had great service and attention. Easy to get a convenient appointment after school. Would recommend to anyone looking for an orthodontist in this area.

I met Rosa and Amanda for the consultation. Amanda explained the treatment and Rosa answered all my questions and took care of my flexible spending。It was a pleasant experience.

Dr. Jumani and Glenda have been wonderful. We had a wonderful experience and as promised my son’s teeth were fixed in the time promised. Thank u Dr. Jumani ang gang. Highly recommend them

Great service, glad to be here, very friendly and courteous, will come back again. The staff was very helpful and helped me giving a good deal for my son’s braces and a good payment plan

The front desk clerks talk and laugh loudly and it is kind of annoying.
Orthodontists are very professional but seem a little bit impatience toward the questions of the concerned parents. We can wait for their delayed schedule but they can’t stand your stupid question for 1 minute. I wish I had gone on Unilocal before making the decision for my poor kid.

Love the staff. Very professional. Love the environment!

I had really high hopes for this place. The office is awesome; tons of great décor and looks very professional. I was referred to the facility to receive a 3D cat scan needed to remove my 3^rd molars. The visit was fast, efficient, and friendly. They happily took my $ 200 (no insurance) and sent me on my way.
Flash forward a few days and I need a copy of my x-​rays as I decided to go with a different oral surgeon. Their affiliated office of Gale Ranch Dental Group offered no discount for paying out of pocket, with cash. And quoted me $ 1000 more than a local oral surgeon right down the street from my house. Anyway, when I called to obtain a copy of my x-​rays, the receptionist asked why I needed it, as the oral surgeon already had his copy. I didn’t think it was appropriate to ask why, so I just stated I needed them for my records. They said they could put the X-​rays on a disk and it could be picked up.
The disk was picked up and taken to my new oral surgeon. Both his MAC and PC were not able to extract the files. I called to ask if they could just e-​mail me the images, and they had to wait until the office manager came in to let me know. No return call so I called back the next day, and the next. They said it was my responsibility to extract the files, and their provided disk contained the software to do so. I’m a pretty tech-​savvy person, and that software would NO extract the files. I downloaded two supplemental softwares as well, and once the files were extracted, they were zoomed in 300% x’s. Useless. The overall vibe I got was that they didn’t want to help since I was going to their sister office Gale Ranch Dental. I figure I paid $ 200 for a service, and it was a waste of money. I was never able to get the images from them, and had to pay out of pocket for new ones.

My son has had his braces for over 2 years. During this time I made a move from Newark to Tracy. Never did I even imagine switching doctors. The team is always kind, willing to accomodate, and has even squeezed us in for an appointment. It is a family like setting and the staff has been there for a while which speaks volumes. The office has been our dental office for over 10 years. Everyone has their own opinion of what good service is and I respect that but in my opinion they are the best dental/​orthodontic office I have ever worked with~

Dont know why all the negative comments below are for. Never had a issue with payment and insurance, my invasalign treatment was fast, and accurate and my teeth look great now! Friendly staff, and fast support.

NOTE: This review is solely for my experience with my 2-​year orthodontic treatment.
First off, I got most of my treatment at the NewPark Mall location, which is still run by the same staff. The first doctor that treated me was Iris Erdell, who was the best (in my opinion). She was more detail oriented than the rest and kept me on track for an 18-​month treatment. She was on top of all the adjustments and elastics, and I saw positive results very quickly. However, things got a little unorganized when she left and when I started getting serviced between Tiffany Louie and Karrishma Jumani. Tiffany was good about correcting my off-​centered midlines with elastics, but when they were overcorrected, she downplayed it by reassuring that the relapse would center it and that I would be ready for my deband in 4 weeks. 4 weeks later, my midlines didn’t fix itself. I show up right on time for the appointment, but after 30 minutes of waiting outside, I am told that due to «unexpected circumstances» there weren’t enough chairs. So another 4 weeks later (when they had planned to deband), I am back to make some adjustments because I am unhappy with the results. I bring it to Jumani’s attention that my midlines are off-​center and that my bite is crooked, and she tells me that my midlines look «perfect» and only corrects the crooked bite. Another 4 weeks later, I bring the midlines to her attention again, and she uses the «dental floss» trick and only notices it after 10 – 15 mins of looking from multiple angles. I’ve never studied dentistry, so if I can notice it just from a glance, it’s pretty bad if a DDS/​MS doesn’t. Anyway, another few weeks later, I need another adjustment because my upper bite is uneven. On the 24^th month, I finally got them off. As a part of good customer service, they gave me a «goodie bag» that had a bag of ACT II popcorn, a Snickers bar, a pack of bubble gum, 4 Laffy Taffy’s, a bag of Corn Nuts, and of course, toothbrush & toothpaste.
The goodie bag definitely made my day, but it doesn’t make up for the extra 6 months of having metal in my mouth and arguing back and forth with the doctors about the imperfections of my bite.
Honestly, I think if Iris treated me the entire time, I would have gotten my braces off in 18 months. But with the skipped appointment and multiple adjustments, the duration of my treatment turned out to be 24 months. In addition, because I constantly found flaws, Tiffany and Jumani had to keep trimming my teeth down to make additional adjustments… which would have been unnecessary if they had listened to me the first time. At the same time, considering how I got my braces as an adult, 24 months isn’t really that bad.
Overall, I am content with the service at this office. Although they did «up sell» me on the Radiance (clear sapphire) upper brackets for an additional $ 600, I never got the impression that the staff was dishonest, greedy, unethical, or anything along that line (as other reviewers have noted). While I have criticized the treatment of the doctors, I have nothing personal against them as every staff member I’ve worked with has been very friendly and charismatic, especially Susan (the lady at the front desk, who gets bonus points for accommodating me when I run out of elastics). Throughout my visits, they gave me an athletic mouth guard, an electric toothbrush, a cleaning kit for my braces, and a goodie bag without charging an additional fee. And of course, kudos to G-​Force orthodontists for allowing interest-​free financing because I never would have been able to afford it. Since my insurance provider didn’t cover orthodontic treatment, I had to pay $ 5150 total.
I don’t think I would recommend G-​Force orthodontics, but I wouldn’t discourage anyone from getting treatment here, either. I’ve heard from a lot of other people (parents of young children) that they paid less than I did at other places, but at the same time, I’ve also heard that a lot of other places actually remove a few of your teeth to «make room.» Here at G-​Force, I only had to get some of them trimmed down. As far as my facial complexion goes, none of it changed, so I commend them for that.

The Gale Ranch Orthodontic Group has changed their name to G-​Force, I am unsure why, but the business part of the practice is still dishonest and unethical. I want the best treatment for my child and great results. I paid off my portion of the treatment cost last April, yet I am always harassed for money andI can not ask questions about the progress of the treatment. The stress of this treatment on me and my daughter has been costly to our health and wellbeing. Not worth it! I wish I could change practices but we feel trapped for another seven months. I would not recommend this practice for any healthcare treatment.

Great office, the staff is super nice and personable. I’m planning to start my Invisalign treatment there in January.
I will update to 5-​star if I’m still happy once treatment starts.