Cindy C Collo, MD

The doctor herself Dr. Collo is good and the nurse who helps her is polite and helpful. Unfortunately the wait is a bit ridiculous. Don’t ever expect to be seen on time. If you’re appt is at a certain time you’ll be waiting a while. And don’t expect a courtesy call reminding you of your appt. If you show up 10 min late, it’s counted as a no show and will need to reschedule. God forbid life happens or there is traffic. The front desk personnel are the worst. One of the women is super loud when talking to you. Please speak louder because I don’t think the entire waiting room heard all of my private business. Unhelpful, and inadequate. Poor service. I’m definitely switching doctors. So sad that so many good doctors have terrible staff running their office. The entire practice suffers.

I agree with the other reviews here, the doctors are fantastic but the nurses and front desk staff leave a lot to be desired. The nurse who often answers the phone is flat out rude and patronizing when calling with queries or concerns. I too wonder if the doctors are aware of the mal service going on at the front desk because they have made me feel so little on many occasions to the point where I have considered taking my child elsewhere!

Dr. Collo is the best and is great with kids! Takes her time to do a thorough exam, answers all questions and makes sure you understand. You won’t be disappointed.

First time parents with so many questions and concerns, Dr. Collo is calm and professional. She’s very sweet and easy to talk. So glad I found her from my other Unilocalers! Thank you.

Dr. Collo is very patient and very nice. As we are first time parents, we really appreciate Dr. Collo spends good amount of time to answer all our questions. She also spends time playing with my newborn.
She has new address. The staffs are polite and helpful, too.
San Marino Pediatric Associates
375 Huntington Dr Suite F
San Marino, CA 91 108

Our child was a patient of Dr. Yim who was recommended to us. I didn’t really like how rushed she was and pushy with vaccines. My son had to do his yearly checkup and the next available date with 3 months later so I had Dr. Collo instead. It was night and day. Whereas Dr. Yim spent 10 min for the checkup, Dr. Collo spent at least 45 minutes, talking about everything, explaining vaccines, letting us make our decision. So we switched and defintily don’t regret our decision. She is great and patient.

I am surprised to be the 1^st reviewer! I found other reviews for her partner, Dr Allison Yim, and I have to agree… doctors are awesome, front office staff/​nurses leave a lot to be desired (I wonder if the Dr’s are aware of this general consensus). Dr Collo is wonderful… patient, kind, empathetic. She never makes me feel rushed & exhibits a genuine care for her patients. I would recommend her any day! On to the staff… the nurses are fine, but just very busy/​rushed. I guess that goes hand in hand w/​a popular, busy practice. But c’mon…you’re working w/​children. Can you at least pretend to like them? On to the front office… it gets even worse. Everyone looks as if somebody had just died… prob more accurate is that they hate their jobs. Again, not something one would expect for a place specializing in kids. Would it really kill them to smile? It’s been a yr since I’ve gone, but my kids are due for their annuals soon… fingers crossed that things have changed. Despite this, I have to remind myself that the reason I go to Children’s Clinic is b/​c of the doctor… and w/​Dr Collo, I couldn’t be happier!