Hemant Upadhyaya, MD

My child has been seeing Dr. Hemant since 2013 and I have zero complaints. Dr. Hemant is professional, kind, and addresses any concerns you may have. When my child was first born I held off on vaccinations (longer than I should’ve) and Dr. Hemant respected my wishes and also gave his professional opinion without being pushy. The staff can come off as rude occasionally but I’ve learned it has to do more with how busy their office gets and it’s never personal. However, majority of the time the staff is extremely helpful and patient.

The doctor is perfectly nice. BUT.
His office people are horrible. They do not even know which health insurance they accept. They told us they accept our insurance, but they were wrong.
So then we get a bill for $ 5000 and we are confused. After dozens of wasted hours talking to our insurance we finally figure out the problem. They were wrong. They don’t accept our insurance.
But that doesn’t stop them. They pursue us for payment for 9 months, even though the mistake is theirs. Our next step is lawsuit. This doctor needs to start paying attention to all aspects of his business, because this is not the way to treat mothers and children.

Staff here is plain rude. My child was not feeling well and we waited in the room for 45 min! I went up to the lady in front to basically remind her were still here and how much longer the wait will be and instead of apologizing she just said in a rude tone «the dr will see you after the next patient «ridiculous to wait over an hour In the room (not in the waiting area) to be seen.

My husband and I are extremely happy with Dr. Upadyaya and his staff. We have been going to Dr. Upadhyaya since our first child was born in 2005 and still going with all four of our children.
Dr. Upadhyaya has ALWAYS been very professional, caring and patient every time we see him. He ALWAYS return my calls whenever I have any concerns about my children. We know that our children are in good hands when it comes to any medical reasons.
As for the staff– adore them. They are always so helpful and patient with all my questions I may have. I have never experienced any problems making an appointment or have to wait for long period of time to get an appointment. I have called a few times in the morning to see if they can see my child because he/​she weren’t feeling well and they took me In the same day.
I truly trust Dr. Upadyaya and his staff — I’m happy with they work and I’m grateful that all my children have a great doctor.

Dr. H Upadhyaya is an exceptional physician; who is friendly, has genuine concern, caring and upholds a mission of being a great and competent Doctor! He is truly a physician champion with a primary focus on delivering quality of care!

Dr. Upadhyaya was assigned to us by the hospital since out pediatrician did not have visiting rights at the hospital. We gave birth to a healthy boy, but Dr Upadhyaya coded many of the visits as «critical neonatal visits» in order to get more money from insurance, which in turn skyrocketed our out of pocket expenses.

Dr. Hemant is wonderful. His practice is professional and the staff is awesome! He started seeing my first born, the day she was born. And after three babies later, we still love him and consider him and his staff an extension of the family. He’s definitely our go-​to man when were in stress. He’s very thorough with all his exams and answers all our questions. However, the wait can sometimes take a while (not all the time), but he’s worth the wait. When it’s our turn, he always gives us the time and attention that we need and deserve.
The office is clean and has new «face lift» (new floors, new walls, etc.). Although this isn’t as nearly as important as the care they give to our family, its a nice plus.
I hope our insurance never changes because I want our children to grow up with this doctor and know that they are safe and trusted in Dr. Hemant’s care.

After two children, one decade and every imaginable need to call the doctor, I have to say that our family truly adores and depends on this smaller boutique practice.
In addition to Dr. Hemant, we are also very fond of Dr. Hsu and the staff here.
Dr. Hemant speaks to you as a parent with a deep degree of respect. He works from the perspective that you possess enough intelligence to be spoken to directly. He has caught two important medical conditions early in one of my son who’s signs were incredibly subtle. A doctor in a larger practice with more patients and smaller margins would never had the time to detect these.
I like that the office now is able to keep all inoculations, prescriptions and excuse letters electronically.- Also I appreciate the way they schedule appointments to work around older children’s school schedules.

Irresponsible!
Had to rush my 5 yr old to emergency after business hours (7 pm) because of a situation. Called doctor’s office and was told that he is informed. I’ve not received any call overnight from him. Called during regular business hours next day and the same response that he’ll call me back. Been about 3 weeks now and haven’t heard till now.
This definitely shows the commitment he has towards the little ones or their parents

We were at Dr. Upadhyaya’s office for the first time today. Our old pediatricians office closed and I decided to search
for doctors and thought this office would be great for our family and it was close to home and he had great reviews. It’s extremely hard to find new doctor, let alone one taking new patients. I was thrilled. I found the office building to be outdated, old, but it was clean and the doctor’s office was small and the staff was nice and our son was seen quickly. They appeared to be thorough when testing and checking our son but the connection was not there. I needed a form filled out for September when our son returned to school and I told I could pick it up on our way out and when I did they said there would a $ 10 fee to fill out a card. I was shocked and why was that no disclosed at the beginning of our vist. I told the girl at the reception area I was not paying $ 10. She said ok and we left with the form for school. They can bill my insurance if they want and the insurance won’t pay I’m sure but really it a courtesy that should be extended, and I may not return becuase of that!

Dr. H is awesome! My two kids have been with him since they were born and I have never had any issue or bad sefvice from him. I actually use to go to the same Dr. office was I was a child with Dr. T and then when he retired and brought in Dr. Hemant it was a perfect fit. Thank you Dr. H and his crew for being so great :)

This was our Doc from the Hospital. Super nice Great Bedside manner. He was our baby’s Doc not mine but asked me everyday how I was doing in the hospital, even when I took my baby in for his first check up. I actually had 2 peds and chose Dr Hemant because he was much more kind and leis alway avail had Newborns only on Wednesday and is super funny and reassuring.

I switched to Dr. Hement after over a year at Rose City Pediatrics. He is kind, warm, with a wonderful sense of humor, and really connects with kids. He cares deeply about his patients. Even when we were not officially a patient of his, and we went for a second opinion, he called me over the weekend to check up to see how my son was doing. Our doc at Rose City Pediatrics never showed any personal care or commitment to our son. Our only regret is that we did not get to Dr. H sooner.

My son is 8 yrs old and has been seeing Dr. Hemant since birth. I think he is a great Dr., always taking time to explain any questions I might have and is very thorough in his examinations. He always calmed my nerves in the beginning being a first time parent, I was paranoid of everything! His staff is very professional and always courteous.

Dr, Hemant has been treating my 8yr old son for the past 3 ½ years. His office staff is great (Michelle rocks) and the Dr has always taken his time in the room to answer all my questions. Dr Hemant has a great rapport with my son and ALWAYS makes sure we schedule a follow up. Which is better than some doctors who just give you a prescription and send you on the way.
The other cool thing about Dr. Hemant’s office is he electronically sends the prescription to your pharmacy of choice before you leave so #1 he can see if this is a med that will be covered under your insurance #2 your meds are ready for pick up when you get to your pharmacy.
The office will always make every effort to take you the same day you call in (say your son wakes up with a fever, etc), but be warned if you call the same day you can wait up to an hour once you get there.
I would definitely recommend Dr Hemant if you are looking for a pediatrician.

I really liked Dr. Hemant at first, but then it turned south in about 4 months. I started seeing him in April 2008. My younger son has down syndrome. In late August, my son started showing severe signs of illness. From high grade fevers lasting for weeks at a time to rashes to waking every 45 minutes as night. He was trying to convince me that my son had asthma. Dr. Hemant even asked me «to do him a favor and just try breathing treatments.» Being an asthmatic myself, I knew he was completely wrong. I even told him that it wasn’t asthma. Dr. Hemant was more concerned with his immunizations being up to date than my son’s recurrent infections.
Fast foward to Dec. 12, after enduring bi-​weekly and eventually weekly visits (Since late August) due to constant illnesses & fevers while being brushed off with «give him Motrin & Tylenol» (I’m assuming that I had the hysterical mother label at this point), I found myself once again in his office. Dr. Hemant sent us to the ER. He said my son didn’t look well, but assured us it was not «life threatening.»
Here’s the clincher, my son was then diagnosed with AML Leukemia that day. He was so ill (I was told his platelets were below the ablitlity to be measured along with the lowest hemoglobin in Huntington Hospital & Children’s Hospital LA history) the ER doctor on call didn’t want to release him for transport. As they felt «he wouldn’t make it.»
Yes my son did make it and yes he is in remission, but with no thanks to Dr. Hemant. He was stuck on his asthma diagnosis. He completely ignored all the text book symptoms that my at risk for leukemia child displayed. Dr. Hemant is a nice man, but should’ve caught my son’s illness. It just took 1 lab to diagnose my son. Something Dr. Hemant did not do! Whatever his reasoning for not doing labs, I will NEVER know or fully understand. I hope I can save another family grief by not recommending Dr. Hemant!
Here’s one more thing that I actually find amusing, Dr. Hemant refused to sign paperwork allowing my older and completely healthy son to take skateboarding lessons. The lessons were safe and structured and were being offered through the cancer sibling program. Hemant said the lessons were «too dangerous.» Kind of ironic coming from a doctor who doesn’t even do labs for an at risk child who was sick for 5 months straight!

I just can’t believe the earlier poster who said Dr. Hemant was rude. The only thing I can imagine is you have the wrong person — Dr. Hemant is so amazing with our 3-​year old son — he listens to him and lets him tell him how he’s feeling when he’s sick. Our son is so comfortable with him and doesn’t even mind going into the office. We love Dr. Hemant and I would recommend him to anyone.
The earlier poster (Janette B.) who gave him 1 star either has an agenda or has the wrong Doctor…

I’m surprised that this MD received a good review from somebody else. I thought I would come here and find a bunch of complaints. Either that, or my standards in the care I expect to receive from a Doctor are just really high. I gave birth to my son at HM Hospital and he was the Doctor referred to see my baby at the time. As a first-​time parent you would expect to receive at least a satisfactory care, but we were let-​down big time! His bedside manners were extremely poor in my opinion. Probably only popped in the room to see my baby for less than 30 seconds and whoosh out the door he went! No explanations were given to me on what my baby’s status is, very poor communication skills. And he’s always in such a rush you’d think someone’s chasing him. The only consolation we got was at least he was showing up everyday for the time I was in the hospital (well he has to). I mentioned this disappointment to the Doctor who referred him, My OB was of good stature and I didn’t want his name tarnished by referring people to this Doc. Good luck and I hope you receive a better treatment from this guy.
I think this guy is arrogant with a mean demeanor.

Being first-​time parents, we did not know which pediatrician to choose when we left the hospital. Initially, we were referred to another pediatrician in Monterey Park… which we totally disliked after the first visit. We decided to choose a new pediatrician, but as you can see from the insurance booklet of doctors… it seems like an endless list.
Finally…I asked my cousin who my 4-​year old niece sees and he referred me to Dr. Hemant. From my son’s first visit at 2 weeks to the latest visit at 7 months, both my wife and I have agreed that Dr. Hemant is a very good doctor. Usually when we go in for a routine check-​up or immunization, my wife would have a list of questions to ask him regarding our son. He always takes the time to fully explain the answers, unlike other doctors who rush things… so they can see the next patient.
The doctor’s assistants (technicians) are professional and can administer immunizations. This is really helpful when you are only there to get a scheduled immunization and have no need to see the doctor. They will have you in-​and-​out of the office quickly. Plus, the rest of the staff there are very friendly and courteous.
I would recommend him to anyone looking for a pediatrician… or when we have a 2^nd child (LoL…I’ll probably get an earful after my wife reads this part).