FedEx Office Print & Ship Center

This location is easily the slowest location I’ve ever seen. The staff all look confused on what their jobs are, and it took over 20 minutes for them to help the person in front of myself ship 2 flipping books. If you don’t want to waste your valuable time I would look elsewhere.

Here’s an email I sent to the FedEx Office email:
Just wanted to say I had a wonderful customer service experience at the San Marcos, CA location.
John B. was the name on the receipt. He was really nice and a huge help!
Store branch number on receipt was 2695
Not sure if anyone reads these, but John B. rules!

I come here all the time to get items printed for my work. I like that I have the option to email my order in if I don’t have enough time to come in and submit my printing in person. They have an extremely quick turnaround time for print jobs. I can normally get them done the same day if I get them there by early afternoon.
I have had an issue where water to the copies of my print jobs didn’t look right. They were really quick to offer to reprint those copies at no cost and I was appreciated for that!
Every time I come in there every person I encounter is always nice and friendly and extremely helpful.

After their photo kiosks failed to read my memory card, the nice lady (sorry didn’t catch the name) that works there, took it upon herself to help me and go to my email in their desktop and find a way to print my pics. Very friendly! Thank you

All the staff is super friendly. Jeff help me to set up my business card and also guide me to print them out and cut it.
He [Jeff] made the right suggestion and changes it on my business card. Kuddos for all the team :)

As a FedEx employee I wanted to patronize my fellow company with some business, so I went by this location in San Marcos to get a copy made for an 8×10 print out for one of my dad’s birthday gifts. I’ve been to this location several times over the last month to do similar printing jobs and they have always been very nice and completed my order in a timely manner. The past few times I’ve run into a different staff members at the front counter, but all of them have taken the time to go over options with me and offer the best alternative to what image would look the best. I’ve also shipped some packages as well as had some packages put on hold for me for pickup out of this location and never had a problem.
Keep up the great work FedEx team!

When it comes to office needs, these guys pretty much do it all. It had been a while since I had been in here, and I still expected to see a Kinko’s logo on the wall!
They have all the shipping resources of a FedEx location, all the packing and paper products of a stationary store, then they also do general and specialized printing such as banners, poster and signs!
I spoke with John, who was very patient and helpful and made the process of buying the almost $ 500 worth of banners and posters.

The evening staff are excellent here. Professional and prompt.

I had a horrible experience at the postal annex on San Elijo Blvd and went to FedEx Office instead. John was very nice and helpful and explained to me what I needed to do and what the price options for shipping were. FedEx is not the cheapest place in the world, but hey — my packages will be in Chicago tomorrow at 10:30am for about $ 20 less than Postal Annex and I was treated nicely. I also used their copy machines this morning and for .10 per page it was fare and fast.

I ordered some flyers online to be printed while I was at work, same day. [Please note, did not really plan ahead, just used my brain] I waited for a few minutes in line during my lunch time when I went to pick them up… no big deal. Sometimes other people need the same services you seek and that is what we like to call «demand»… Say it with me, «DE-​MAND». I was served in a timely manner, my flyers looked great and were actually ready early!
Things that helped make this go smoothly…
1. Ordering online.
2. Following up with a call to the store to let them know that I really needed these flyers on time.
3. Considering that even some of the best representatives of a company appreciate the sometimes necessary reminder of exactly what you need.
Thanks for your help, it saved my end of the season awards for the girls I coached this past year!

I came here the other day to send away a package, and I had no idea what to do. I looked up drop off locations on the internet and sure enough, I called and was told I could come here to drop off my package and they would take care for shipping off my package.
As I walked in, I was greeted with a nice hello from the two employees that I saw working inside. Every though they were both helping someone, they both guaranteed that I would be helped shortly. Sure enough, about 2 minutes pass, and I was helped, I told them, that I need to ship my package back and asked where the return label was, and I told them inside the box. They took the boxes, did the work, and then gave me the receipt so that I could follow it with the tracking number.

He: Is field hockey a sport?
She: Well, I think it’s more of a sport than shuffleboard because some of those chicks can rock the stick. Heyyyyy, I played.
He: It’s not because a skirt is involved.
She: Then a Scottish hammer thrower is a sportsman.
He: But he’s commando. Are you?
I didn’t catch the end of that exchange since I was using one of the PCs. I had some PC drama that I needed to handle and Kinko’s was my option at the moment. There’s no such thing as a free lunch, you do get raped for it.
Use of their PC is 20 cents/​min or $ 15/​hour. I’m not sure which is applied since their PCs are slow as frak, but I wasn’t writing a dissertation for why adenoviruses (SAT WORD!) are more prevalent in children. Printing black and white on from their nice laser printer on their special laster paper is 50 cents a page minimum. I had at least a dozen pages and spent at least 15 minutes on their machine. Do the math.
In the past, the staff was pretty emotionless. These guys were okay, and were generally young. I guess they could use Kinko’s on their resume as knowledge of the inner workings of office mechanics.
I do get a small, perverse geek attack looking at all their all-​purpose shop of markers, pens, paper, pictures, wrapping, packaging of all types and sizes and purposes. Should I get this? Nah, it’s only white-​out.
At least I wasn’t charged for using their fax machine.