Petco

We love PetCo! We buy food, treats, toys, and use grooming Salon. The choices and services are great! We’ve used training services and are very pleased every time.
Our Sarge gets groomed every Tuesday. Bathing service after 2pm is 14.99. You can’t beat that!:))
What is there not to love when your pooch is happy when entering PetCo and gets wonderful greeting every time.
Thank you PetCo:))

I have a 1 year old labradoodle who’s never had a haircut. Yep, that’s me with the floofy brown dog. She’s generally scared of people, and after hearing other folks tell me that they’ve had to shave their dogs when they visit a groomer, I just decided not to take her in until I had to. And I brush her daily, so her coat is in good condition and not matted. Fast forward to burr season (rain, I love you, plants that grow stickers after the rain, I do *not* love you) and my beautiful puppy covered in burrs, and me spending an hour a day combing them out — lame!
I heard about Petco from a fellow doodle owner, and I showed up one day and hung around until the groomer Tawnya could meet with me for a moment. Tawnya went out of her way to make my dog Maple feel comfortable and welcome (and me too!) by spending time explaining the grooming process and being patient with my questions about how it would work. Instead of suggesting something drastic (and more expensive) she booked Maple for an evening time slot (less dogs and people around, my pet is a chicken in a dog suit secretly) and suggested we start with a face, tail, and toes trim to get her used to being on the grooming table and in the salon.
She earned a lifetime customer with her patience and willingness to treat me and my dog like first class citizens (even though I’ve waited for a year to bring Maple in because I was afraid she’d be shaved). Tawnya is fantastic, and I will recommend her to everyone I know with pets who need grooming!

Worst place to take your dogs to get groomed. They are aggressive and said «if you are gonna act naughty I am going to treat you naughty»… Said that in front of customers, so I wonder what she’s saying and doing behind closed doors!
Making dogs Unilocal!
Told a manager and she was defensive and said dogs cry all the time!!!
Had to put a star because it makes me!!! But wouldn’t even give them one!

Not very pleased with petco… I recently went there to have my dogs nails trimmed and I gave her my information for my rewards and they lost everything! All my points GONE. I had to make a new account. I think I’ll be taking my puppy to pet smart from now on. Also staff are a little unfriendly here.

This is my place to shop for my little old lady shihtzu. I also come here for all of her grooming needs and I always pick her up happy. Judy, the manager of the grooming salon always takes good care of my princess. She comes home looking so fresh and wonderful. I recommend Petco grooming salon to anyone who is in need of grooming services. Love this place!

I have been taking my dog for grooming here for several years every few months. I called last week for an appointment and they could not find any records so they demanded that I bring in his rabies certification. I asked them to check again. Absolutely unhelpful. Not going back here again

This place was great! We are visiting from out of town and went to the park across the street Needless to say our giant labs got filthy and we were to lazy to bathe them. Petco did fantastic job and did it in a very short period of time. They were kind, courteous and professional. I would suggest this place to others, especially the grooming dept.

Kayla is the certified dog trainer here, and she is fantastic! Rocco, my 5 month old Cane Corso has completed Puppy 1 and is continuing on to Puppy 2 since he has responded so well to Kayla’s training. In addition, Grace is the other trainer on staff and she is equally as impressive. I highly recommend their services here including the groomers who are just so sweet to my baby. 10 stars!
They also have puppy playtime at 2pm both Sat & Sun, where controlled chaos takes place. Rocco loves it!

Nicely laid out store which appears very clean. Lots of brands to choose from. Seldom a line to have to wait in. You can bring your dog in on a leash!

This is the best Petco I’ve been to, period. My boyfriend and I adopted a corn snake and purchased a beautiful pinstripe ball python and the employees were knowledgeable and helpful, especially Grace. Pretty sure that was her name. She has experience with crested geckos, snakes, birds and probably all kinds of other animals. It was refreshing to meet a Petco employee who really knows her stuff – in LA it seems like they’ll sell you anything without even asking if you know how to care for the animal you’re bringing home, which is concerning. The rest of the staff members were also great and very friendly. We are so glad that we stopped in and added two new cold-​blooded members to our family!

My review is going to start with a negative because I purchased my first rat here only to find that it had worms. I can handle poop, pee, blood and just about anything else but parasites are too much for me.
However, when I came in with the rat they took it back no problem and said they would call me when it was back from the vet. They were very kind because I was sad to give back the pet that I had just purchased. I got a refund for the rat and am expecting the call back when it is healthy again.

We were on vacation and decided to shop for a pet stroller for our 2 doxies and stopped by Petco. Unbeknownst to us the person who offered to help us was the store dog trainer… he was knowledgeable, personable and very attentive and helped us to make an unbiased purchasing decision. We appreciate the care that he took and recommend this store to SLO area pet owners.

If I could give this place negative stars I would, and it would be because of one of their horrible managers named Larissa. I came in to return an item that we no longer needed because the last of our two dogs passed away this year. The cashier told me she can only give me a store credit and not a refund because it had been over the time limit allowed to refund. I asked if I could speak to a manager, and a manager who happened standing next to the cash register (who I later found out was Larissa) snapped at me and said «It’s been too long.» I asked if she could please make an exception due to the circumstances, and with and obnoxious smirk and a contentious tone of voice, said «Nope. Can’t do it». I was frustrated enough are not being able to get a refund, but it would have been different if she was at least polite. She was completely insensitive and downright rude. I even asked if I could please speak to her manager, and she told me she was the store manager (which I later found out was a lie when I called the corporate office to complain. Still waiting for a call back from the real general manager…

I hadn’t shopped at Petco for a few years until I went in two days ago. Wow… I can’t believe how fast this place has gone downhill. The store was incredibly dirty and it seemed as if I was the only one in the store. The Paso store is a little better, but every time I actually encounter one of the staff they are fairly rude. I think I’ll stick to Squeaks, Chirps and Bubbles and PetSmart.

clean store
friendly staff
They carry all the dog supplies we were buying at Petsmart.
Easy parking.
One negative, prices were alot higher than Walmart.

Staff is nice.
Prices are… eh…okay. Some bargains when there’s a sale but generally lots of overpriced items, too– surprising to me for a «big box» store.

Just adopted a Siberian Husky from WOODS and came here to look at toys for him. I opted to purchase them online since they were twice the price as
.
Also, I purchased a citronella spray anti bark collar here for my Mom’s Schnauzer (no, they don’t work) and they were very nice about letting me return it for a full return.

This store has a bad odor and seems to be more expensive than Petsmart.

Honestly I’ve never been a huge fan of Petco, I much rather prefer Petsmart or Pet Food Express (I don’t think the latter exists in SLO).
I own a kitten and currently raising a guide dog puppy. My dog has many regulations to what I can feed him and what kind of toys he can play with, so I have to be very picky when I’m shopping for him. My cat however, I am more lax with, I’m only particular about her food having the least amount of preservatives my college student wallet can afford.
When I’m purchasing new food, or pricer products from Petsmart, I’ve always made point to price check with Petco and 100% of the time Petsmart has been cheaper or the same price. I’ve also gone in person to Petco to gander at their dog toy selection and they lack much of what Petsmart has.
It would be silly of me to go to a store that was less affordable and had a smaller selection than another competitor in town, so that is why I shop at Petsmart instead of Petco.
And as a side note, Petco throughout the country have had issues with the care of the animals they sell. In various cities it’s been reported that Petco failed to meet city code and requirements for proper treatment and care of the animals they are selling as pets. Not exactly a fan of a store suspected of animal mistreatment selling me pet products, makes me very wary.

So I have officially become an aquarist– I have two tanks and I love my fishy friends– I walked up and down the fish tank section here looking for new friends once I had their little acrylic home (which I bought at this Petco) established, but I must say the live fish selection is a bit sub par. The tanks are dark, hard to see the fishies, they don’t have that many choices, and the schmoes that work there don’t seem to be the pro-​schmoes that I was looking for in advising me about my choices. Too, the supplies area is a bit less stocked than I would like.
That being said, just make the two minute-​extra drive down Madonna to Petsmart in the Costco shopping center, and you will leave with a menagerie that even AquaMan would be proud to associate with, and the supplies to keep ‘em happy=)