German Imports

Stefan is amazing. He is one of the rare breed you are always looking for… an honest mechanic.
He is quick, efficient,& knows Mercedes inside and out He will not gouge you, take advantage of elderly single women (I am one!) or waste your time.
If you are looking for someone like this, you are crazy if you don’t take your Mercedes to German Imports.

Love Stefan and German Imports!
I’ve recommended them to so many people that I know with zero hesitation.
Their work and advice is trustworthy. They take pride in their work and it shows.
If you have a diesel, Mercedes or not, do yourself a favor and start having your vehicle serviced at German Imports! He doesn’t just work on diesels though!
As a bonus, you could probably eat your lunch off their floor it’s so clean in there!

The guys at German Imports did a great job on my car. Super fast service with a smile. Car runs great.

Not only the worst automotive repair experience of my long lifetime, but my WORST commercial experience ever. As a senior citizen I mistakenly advised the owner of the firm that I did not want to spend a lot on getting the car into operation after it was in the garage and hadn’t operated for over a year. I said I might just donate it. It had run great before storing it.
After a substantial repair bill, the owner had it working and it ran fine the first day, but stalled out going up a hill the second day resulting in a near miss as a screeching car almost rear ended me. The owner is a German immigrant with decades of experience as a Mercedes mechanic.
After my paying the tow back to his shop, the same above incident happened two more times, luckily without the horror of the first near miss. After the last time the car was towed back to his shop, his new diagnosis was that it wasn’t a computer problem after all, but rust particles in the fuel line, the very same diagnosis I had suggested before the second and third tow back to his shop. He ignored my suggestion and after the fact, could give me no reason for doing so. He unsympathetically gave me the new estimate for this repair (several hundreds of dollars more) and in the next sentence said he might have someone interested in buying the car if I didn’t want to put more into the repair. It turned out this was his employee, another German who might have also been a partner, not sure.
I notified the California Bureau of Automotive Repair of this whole depressing episode. After their visit and inspection to German Imports, they advised me that this would be recorded in their files and advised the owner that he was violating the law for other infractions, e.g., not providing and obtaining the customers’ signature on estimates. This company deserves NO STARS.