DNA Automotive

Screw these liars. I went in and asked for an oil change and was told it’s going to be $ 40…Nelson said my engine took 6 quarts of oil… when it in fact takes 5.
Don’t lie to car guys…

It’s a good location they fix my breaks for my explorer. 3 years old pads BUT when they check my f150 08 they came with ridiculous estimate over 1k for pads and rotors, (they told me its metal to metal) I take some time off from work and I check my rotors and brakes I just replace the pads and done deal sorry by this shop doesn’t work for me anymore please peopple be care full

I have heard both bad and good things about DNA; but my experiences are nothing but GREAT service … and reasonable prices. I’ve had all of my regular oil changes and tune-​ups for my Honda done by DNA for the last several years. Alex is personable and professional and there’s even a nice waiting room with big screen TV. Definitely recommend this shop.

This shop is the real deal. Ive come in for scheduled maintenance and recently needed a new alternator and the owner, Alex, gave me a fair price and provided awesome customer service. If you’re looking for an auto repair shop with knowledgeable mechanics, good customer service, and employees that dont try to rip you off like every other shop-​come here

Really a bummer to have to write this review. We have had work done at this shop for years… have spent over 6k here… but what happened today is inexcusable and I would want Unilocalers to give us a heads up so here goes. We brought in our 2004 tundra as the check engine light was on. We were given a call back and talked to the folks there, they told us we needed two O2 sensors at $ 319 each… I have had this issue before and thought the price was too high, we then asked if this was the price installed and he told us it would be $ 850 to do both sensors with labor… really? My husband and I called two dealerships and two other shops and the dealer quoted us less than $ 200 per sensor and then one shop said, «Did they give you the code?» No all four places we called said they would replace two sensors for under $ 450.00 total… we drove to pick up our truck. They re-​did our estimate and none of them wanted to address the $ 850 that was our phone estimate and both my husband and I were on the phone and heard it. They then said only one o2 sensor was bad but they usually replace both of them… we later found out there is four 02 sensors!!! The written estimate they gave us was for 319 total parts and labor for one sensor. Still way above any other shop but much lower than he had quoted us. We took our truck to another company and he said usually you only replace the parts the system says are bad which was one o2 sensor. Really disappointing… please be weary here.

I had engine car problems with my Honda Accord and the owner of DnA was great to work with. He and his staff are very professional to deal with and honest. I feel I had good value with my repair; the charges were fair and the job was completed quicker than what I anticipated. When I paid for the car, the owner took his time to show me what was done and offered advice on how to make the car last longer.

Top Quality A-​Z Professional Auto Repair Work, Excellent Service, GREAT Prices, nice garage & waiting room, GENUINELY nice & honest people, CLASSIC Cars too. Thanks Alex (owner) & Crew…

I’ve been going to D&A for a few years now. Never had a problem or concern. Solid service. Highly recommended.

These are good guys. Alex knows his biz and will work with you to put the repair in your budget. I don’t know if I’d bring a Beemer with a complex electrical problem in there, but for most cars they do a a very good job diagnosing and repairing at a fair price.

I had a great experience with this mechanic, completely contrary to the person who gave the place a single star. I am always hesitant about bringing my cars to mechanics because of previous experience. However, Alex Avila, the owner I spoke to, was courteous and honest about the issues with my 95 Honda Passport. He lifted the car and immediately spotted the problem, and was straightforward about the costs associated with fixing. I highly recommened them, they did not try to tamp on any extra costs or manipulate me into purchasing additional repairs and treated me with respect.

They were honest and fast. I would for sure take my car here again :)

Avoid this shop! They will damage your car! Poor customer service.
I found D & A when my wife and I first moved to Dana Point about six years ago. We get our major work done at the dealership, but I wanted to find a place closer to home for oil changes, service, tires, and small repairs because our apartment complex doesn’t allow me to do any work on our cars myself.
I didn’t notice any problems with D & A for the first few oil changes, but then the problems began. About a year after we started going there, they told me that the cap where you put the oil in is broken. I had them replace it, thinking it was no big deal. Only about $ 25. Then a few months later, they told me that the oil cap on my wife’s car was broken. Since her car was less than two years old, I asked how it had been broken. They said that it must have been twisted on crooked. «Then you must have broken it, since nobody else has touched it.» was my response. They denied breaking it, and I went ahead and had them replace it.
Then, a few months later, they told me that my radiator cap was broken. «Then you must have broken it since nobody else has touched it,» I said. They denied breaking it, and I had it replaced. Then, a couple of oil changes later, the oil cap mysteriously became broken again… another $ 25!
Then, when I was washing my car, I noticed that the caps on my tires had been replaced. I had caps on them that tell you the tire pressure, and now, mysteriously, they had the simple black plastic caps on them.
I was growing weary of these small problems, but I had to get tires. D & A sells tires, so I asked them to sell me some. They couldn’t do it right away, so they told me that they would price some tires and then give me a call. They never called.
Then I noticed a big plastic piece was dangling under my car, so I took it to the dealership. They told me that the piece was meant to cover the bottom of the engine, and it was missing the clips that hold it on. «How could those clips fall off?» I asked. «They wouldn’t fall off, but they have to be taken off to get to the oil filter.» Obviously D & A had failed to put them back on!
So then I took my wife’s car to the dealer for an oil change, and what do you know? They told us that the oil cap was broken! Effen D & A! They broke the car every time they touched it! I will never take anything to them again.
It is difficult to find a good mechanic. One of the reasons that it is so difficult is that it might take you a couple of years before you figure out just how bad a mechanic really is. Please hear my warning! Do not take your car to D & A. They seem like nice people, but they will break your car and make you pay to fix it.

Finding a good mechanic is not easy. I found D&A by chance as the alternator on my car went out. As it is a high mileage vehicle (180K miles) we discussed whether to repair or just get a new car.
Alex, the owner, spent a great deal of time with me discussing the repair, any alternatives, and his thoughts on what to do. His labor rates are very fair and when I called him the next day to ask about the price of some parts, he was very patient in explaining what he put on the car and why.
At the end of everything, you have to do business with people you trust. D&A automotive seems like a very trustworthy establishment. They give a 1 year warranty on all parts and labor so are standing behind my new alternator with not only their reputation, but also their money.
I could not ask for much more from a repair shop than that!