Stevens Creek Auto Center

Passed by this business last night and it is closed. What a huge relief! The guy, the owner is a joke.

Was in the market for a Toyota Tacoma in the 18– 22k range and mostly browsing online, reviewing prices and pictures. Saw what I thought to be a good deal at this car lot… here is what the online posting said:
CERTIFIED INCLUDES WARRANTY**CLEAN CARFAX**SR5**TRD package**VERY CLEAN**4-DOOR CONVENIENCE**ALL POWER EQUIPEMENT**100% CARFAX GUARANTEED! Stevens Creek Auto Source takes great care in selecting only high quality used cars and used trucks and used SUV’s for Bay Area auto shoppers.
Since I was going to be spending around 20k on the vehicle (which is a lot of money for me), I decided to pay $ 39.99 to get my own CarFax. I came to find out that the truck in question had been an accident where it was hit from the rear and had the air bags deployed. As you can see from their ad above it is very misleading. Spoke with the owner, he did the shuffle and tried to get me off the phone as quickly as possible.
Never actually went to their lot or met them in person. That being said, the owner is a bit jerky on the phone. I believe this is a lot for low-​information buyers… good luck with your car search.

I bought car last 2 months ago. The salesmen told us «everything is including, You don’t need to pay anything including tax, DMV, other charges, smoke check. «We asked him for 3 times. «Are you sure.» .
After 1 month later, the salesmen called me. I need to bring this car. so, I took the car to auto center. The new man (this man is not other man who sell the car) took the car for smoke check, We need to wait for 1 hour.
After hour later, he come back. He asked us to $ 50 for DMV fees. I told him, He said, not this charge. He LIED to us,
I don’t care $ 50. I don’t like to lied. He wear business suit. He is very rude person.
i have experience with other auto center. But, we paid $ 50.

I bought a car here 3 months ago that they described as being «as good as it gets» that’s already required over $ 2000 in repairs.
The salesmen obviously knew nothing about the car, but kept making up lies, like that it had only had one owner, when the carfax (which I had to pay for) clearly stated two.
There were red flags all over the place but I wanted a very specific car so I bought it anyways. I expected there to be some issues (its a 14 year old car) but I regret giving my money to these sleazebags.
I encourage you Unilocalers to read the filtered review, it definitely gives you an idea of dealing with these people.

I just wanted to let everyone know that I had a very bad experience with Ray, the owner, at this business. I bought a car and it turns out that it has a bad transmission. I know that Ray knew about it because I found the auction house he bought the car from and talked to them, confirming that it had a transmission problem stated at the time of sale.
There was no disclosure during the sale of this car stating it had a problem. There is also no chance I will be able to get all of my money back on the car since I looked back at the Bill of Sale he gave me and it was for $ 2,000 less than I paid for the car, but I didn’t notice that the total was wrong when he gave me all the paperwork.
So even if I try to return the car, I will lose $ 2,000 since he is legally only responsible for giving me back the total on the bill of sale. This was a cash deal, so there is no other record of the transaction.
I find that extremely difficult to cope with (this was my first used car) and I’ve been struggling with coming up with another $ 3,000 to get the transmission replaced (Volvo).
After talking with Ray, he offered to sell me an extended warranty for the car for a meager $ 1,100, but after further research it turns out that the after-​market extended warranties don’t cover any pre-​existing problems with the vehicle. So that would be another few hundred dollars (or whatever his cut is) that he would just pocket.
Be very careful about dealing with this place, if they are willing to do this to me, they could do this to anybody. Feel free to contact me if you want more information as I will gladly share additional details of what happened.
I wish there was a legal recourse for everything that has happened, I thought about small claims court but then again, legally, the bill of sale stated that the total was $ 3,000, which was wrong.
Note that I went back to see Ray a month later, as he agreed to meet about maybe buying the car back. He ended up offering me half of what I paid, and I know he’ll just turn it around and resell it. I declined the offer and am looking at other options. He did say something very interesting to me, he said «The people that come here know these cars have problems, because they are so cheap.» and then said «Like that Cadillac out there, it has a bad engine, there is another Volvo with a bad transmission, and the Lexus out there has a cooling problem.» I was absolutely shocked to hear this and was really surprised that he thinks everyone knows the cars have problems. I then asked him, «But I bet you don’t tell the people about those problems, right?» And he followed with the same statement, «No, people already know they might be getting a car with problems because they are so cheap.»