Jiffy Lube

Typically Jiffy Lube gets a bad rap, however they took the time to change our oil and thoroughly inspect our vehicles without complaints right before closing shop for the afternoon. Exceptional service from Mark. Will definitely be coming back!

These guys are usually good but there is nothing Jiffy about them today. Waiting for at least a half hour and they haven’t even started? Only 2 cars here when I pulled up?

Had my oil changed recently and they did a great job, fast service and nice guys working there. The price was right too. FYI They have a Keurig Coffee Machine, the french roast is delicious.

I went to jiffy lube on Stevens creek when they first opened. I was the 3^rd car of the day. It took them over an hour before they even moved my truck into the garage!
Needless to say I won’t ever be going back to this location.

Today I experienced a good-​hearted employee that went above and beyond his job requirements. His name is Andrew! Today my car battery died at DSW across the street. I walked over to Jiffy Lube to see if they had jumper cables I could borrow or buy. I was next in line in the office and Andrew came inside to see if he could assist me quicker. I explained my predicament and he graciously offered to walk with me and jump start my car. I definitely will consider Jiffy Lube first for any future servicing. I hope Jiffy Lube knows what an Ace Employee they have!!! Thank You Andrew!

I went around 2:20pm and by 3:20pm I had my oil changed and air filter replaced. Staffs were friendly and easy to talk to. I was satisfied with the services. With $ 10 discount coupon from their website, total cost was $ 74 for oil change and air filter replacement.

I always hear about horror stories about people using Jiffy lube’s services. I actually stopped by to utilize their Veterans Day promotion and I have to say I was very impressed with the quality of work and respect that I was given when I identified myself as a veteran. I would highly recommend this place as their service is top-​notch.

Horrible service. Told be they can do a oil change for under 30 min but hadn’t even started on my car after 20 minutes

Just don’t go on a weekend morning. It’s crowded. They can’t keep up and they rush through your service. Doesn’t leave you feeling good about quality.

I was contacted by Gilbert M Customer Service representative for jiffy lube, we talked about the problem, the damages and got things resolved, he was very professional and damage was fixed thanks again.

At this location I always have consistent great customer service! I’ve been here at least 5 times in the last 2 yrs. The employees are super helpful and they get my car serviced in no time. I’ve gone to other Jiffy lubes in the area and this is by far the best. Definitely will be back!

Slow down and explain the services performed. Workers were frantic, yelling at eachother, talking way too fast to customers without actually connecting with them. I had no idea that tire rotation was not included in the normal oil change service (FYI this is an industry standard that tire rotation is included in any oil change service). When I called to confirm that Jiffy Lube did not rotate my tires after the service upon my realization, they did offer a complimentary tire rotation and were friendly and sympathetic over the phone which I did appreciate. However, I will not be back. I will always give my business to locally owned auto shops who include the FULL oil change service every time and won’t try to up-​sell me on windshield wipers and air filters.

Jiffy Lube is the Only place I go for an oil change. My friends make fun of me for paying $ 40-​$ 60 for an oil change but they also check your tires, clean exterior windows, vacuum the inside, and you can come for free top offs of fluids in between visits. Plus they are so hospitable and always hold the door for you or try to get you out of the rain. So yeah, I’ll keep paying $ 60 because it includes a quick oil change and fantastic customer service.
This particular location is kind of close to me, but it’s one of the few that didn’t tell me I needed a $ 100+ transmission flush and were the first to tell me I should be using high mileage oil. I’m at 180,000…oops!
Some of this may seem obvious, but I am a very car challenged girl and I truly appreciate everything that Jiffy Lube does because I can’t for the life of me figure out how to air my tires properly.

Great service and really nice guys. They were quick and painless. Did a great job. Will definitely go back again.

With coupon in hand, every 3,000 miles I head to this Jiffy Lube on Stevens Creek. Create a spam email and you can get great discounts on their Signature Oil Services. I’m talking $ 11 – 15 dollars off at times. It also reminds me how long it’s been since your last service.
I’ve been going to this location for the past eight years and perhaps because I’ve built a great rapport with the crew, I get nothing but easy peazy simple service.
Yes, they’ve tried to up sell me on things but I am quite diligent about how long my air filters have been or when was the last time I needed a coolant flush etc. You can say NO to the up selling.
UPDATE: Recently took the car in for an oil change and two days afterwards I noticed a little oil leak from the car. I thought that Jiffy may have forgotten to tighten the oil cap on the car’s oil pan so brought it back. Turns out the cap itself needed to be replaced. They looked at the car immediately and replaced it at no charge. Thank you Eric for fixing the cap and the speedy service in doing so.

Crooks! While performing a simple oil change they tried to sell me a new air filter to replace one less than six months old, wipers, a tire rotation and a «front end service package.»
I said, «Put it in writing. Be specific what my car needs and why.» They were unwilling to do so.
A couple months later my front wheel bearings are shot. My mechanic says the bearings (original equipment) should’ve been good for another 100,000 miles. If I could prove these bozos over/​under tightened them I while monkeying around under the hood I’d do just that. I can’t prove anything, but I think my suspicions are well-​founded.

Jiffy Crook.
I brought a $ 22.95 oil change coupon plus tax. Ended up paying $ 43.00
Jiffy Crook.
Jiffy Crook.
Crook.
Deceit.

I appreciate Jiffy Lube’s service FAR ABOVE SpeeDee. Jiffy Lube reps have always been courteous and non-​condescending. They also make me aware of things that need to be maintained on my car but never give me any pressure to get it serviced there, or make me feel ashamed for not having done so.
Additionally, they actually walk me to their lounge from my car, open the door, and inform me about the coffee, water, seats, and location of the restroom. Way to go!

The person bfore my was told his wipers were torn and he needed new ones. This was said, in Spanish, with the assumption I could not understand. Lo and behold, why I was told MY wipers were torn too! What are the odds!
Nice way to treat your suckers… err customers.

This Jiffy Lube doesn’t have any frills, but it does have everything you need!
I’ve come here a couple times for an oil change and every time, I notice the following things:
— There’s never really any wait — awesome
— It’s super fast. I typically wait around 10 – 15 minutes.
The only drawback is that I’m always pushed to purchase other services (why not flush the engine? You should get new wiper blades!) I’m not even sure if my car needs its engine flushed and I take it to the dealer for that kind of stuff, so I just say no to all that. I assume they’re required to push extra services though, and It’s really not too much of a hassle.
Overall, what I’m concerned with is getting in and out quick, and this place can do that!