Pro Line Garage Doors

Sunday morning my garage door didn’t open. A friend contacted David from Pro-​Line Garage Doors and asked him to call me to troubleshoot the problem.
Not understanding his directions I was unable to get the door open. David was kind enough to make a trip to my place to show me how to open the door manually. He said the part required to fix the door would need to be ordered and he would return the next day, Monday.
As promised, not only did he show up, but he was early and the repair was completed faster than expected. David was prompt, professional, courteous and very patient.
I would highly recommend David from Pro-​Line Garage Doors if you are ever in need of repair or service for your garage door.

The metal cable on our garage door snapped so we called Pro Line Garage Doors to come replace it. David was our technician and he was highly professional, courteous, and genuine. His keen diagnostic was meticulous, paying attention to every part on the garage door. After a few minutes, he said the cables aren’t snapped but the drums need to be replaced since it was cracked. He’s a hard worker and knew exactly what he was doing. I asked if he could look at the other 2 garage doors since they haven’t been serviced in over 10 years. He pointed out what needs to be replaced in the future and did not try to sell us anything we don’t need. After the repair, he did lubed it all up and made sure all the nuts were tight. I highly recommend Pro Line Garage Doors. Thanks for the outstanding service!

Excellent Experience. Submitted a request for quote on Unilocal,got a response back right away asking for a photo. From the photo was able to quote immediately and set something up the next day. Arrived on time, finished when he said he would. Everything was totally smooth.

I really appreciated David’s help last Sunday. After trying for an hour to fix my garage door without success, I called the professionals. David asked a few questions and decided to support me over the phone when he realized the garage door was not broken. It just needed the sensors to align, and the travel distance adjusted. With his guidance I got my garage door to work fine again in 15 minutes! Thanks David for your honest help.

Our garage door opener started acting up on Saturday afternoon. The unit was completely inoperable by Sunday morning, neither fully opening nor fully closing our garage door.
Found Pro Line here on Unilocal.Gave them a call and reached David. Minutes later, we had our service appointment set. (Score!) Amazingly, before noon, the loosened springs and coils were repaired and our garage door was once again good as new. Yes, good as NEW! In addition to fixing the obvious coil/​spring/​rod problems, David took the time to tune and lube the appropriate mechanisms. He left our garage door functioning much quieter than it has in years.
Garage door repaired and Sunday plans saved. (Woohoo!)
David was professional, courteous, and arrived at the agreed appointment time. He also took the time to answer questions and offer advice on improvements we can consider down the road to preserve the life of our LiftMaster unit. When that time comes, David’s earned our repeat business.

We couldn’t get our garage door to open when we needed it most so we called Pro Line to have a look at it. They were highly fast and responsive to our needs. David and another technician arrived on time and accessed the problem. The culprit was a broken spring. He did a great job educating us on how the spring component counter balanced the door. He suggested to upgrade it to 2 springs instead of just one due to the many beneficials of having two. The job was done in just under an hour. We’re happy we used Pro Line Garage Doors.

I called David yesterday because we were having sensor problems. He called me back promptly and asked a few questions to diagnose the garage door over the phone, without him having to come over and charge me a service fee as he said on the phone. After several questions and doing exactly what he said, he figured there was a real problem with my opener and not the sensors. David came over the next day at our scheduled time. We figured the opener was very old and the wall station control button was not working properly. I knew it was time for a new opener. I wanted wifi connectivity with all the bells and whistles, so he suggested the 8550W. He installed it and everything works great. The door seems to operate a lot smoother too. Very good service with no attitude. I will call them again when I need a new garage door.

About a few weeks ago, I had a little nephew played with the garage door opener. He was constantly pressing it to open and close multiple times. Eventually, the connector for the door and motor snapped. This caused the garage door to close and now it won’t open. Yea it was a serious issue, now I can’t get my car out. It was getting late in the evening and I needed to get dinner.
So I decided to look for a garage tech and I found pro line on Unilocal.The tech, David, was nearby and hopefully he can fix this quick for me. David was very nice and knowledgeable on the phone. He promise to come quick and fix it. I find it really nice of him to come by this late as I was sure he’s close to being off. But anyways, he came within 30 minutes and saw the problem. It was a quick fix for him as he repair the connector faster than I thought. He really save the night for me as I was able to get the garage open and get my car out to get dinner. I highly recommend his service. David is professional and efficient at what he does. Thanks again

Our garage door crashed one night coming home with a loud bang. had really no idea what it was. cables, springs etc. who knows? called a couple places and david was fast to respond. He was very good at walking me through where to take pictures of the garage so he can give a rough estimate. turns out our spring snapped and he was available the next morning.
On time. respectful, he offered to take his boots off to walk across the floor to the garage. didn’t take him too long at all to fix and install new springs. He explained what he was doing and why. He was focused and took great care at what he was doing. after he was done he even gave a few extra adjustments to make the door sound like a dream… quieter then when it was new! no kidding.
hands down one of the best Unilocal finds for me.

I was desperate to find a vendor to come out and fix my garage door spring this morning. I was calling up garage door repair from top down from Unilocal list and I was not able to get in touch direct some and some that I talked to either refuse to quote me a price instead providing just a range or gave me a fairly expensive price. Going down on the list I called up Pro Line Garage Doors, I made a call and talked to David, I asked David to quote me before coming out, he was extremely helpful and tried to troubleshoot over the phone so he can give me the accurate price, after a few minutes, David suggested me to take the pictures of the garage door and broken spring to send him, shortly after he called back and gave me the lowest price in all calls that I made.
He came over on time, finished the job in 30 minutes and spend the extra 20 minutes to check out and gave me a free tune up of my garage door.
I am extremely satisfied with the services and price, also David is very personable to pleasant to talk to. I would recommend him to my friends.

David saved the day! My garage door didn’t go down all the way and thought I needed to spend hundreds to replace. David came and did some minor tweaks and maintenance. My garage door was working no time! David was honest and easily could have sold or charged me a lot more. I’ll be sure to bookmark this company!

My (age old) garage door opener stopped working all of a sudden. Called David and he was able to take a look the very same day. He was professional, and fixed the issue pretty quick without much of a fuss.
He also offered a deal for whenever I decide to upgrade my garage door opener to a new Internet connected one. Would definitely do business with him again.

This morning, my wife was distracted by our little boy in his car seat when backing out of the garage and damaged the garage door as it was opening. The hit was enough to dent the garage panel somewhat and knocked the rollers on both side rails out of track, resulting to the garage door stuck halfway opened. After contacting and leaving messages to several companies for the best price quote, Dave of Pro Line Garage Doors quoted me the lowest/​most reasonable price of the two companies that actually called me back. Dave was already out doing a job order, but he was flexible to come by in the afternoon. He arrived ½ hour earlier than expected and (amazingly) got the rollers back on both side rails and manually working in under 30 minutes. Based on the damage, he advised me to replace the garage door because it cannot work properly with the motorized opening/​closing. He instructed me how to manually work the garage in the interim of replacing with a new one, including how to securely lock it once closed down completely. He even provided me the contact number to another company that he knows sell and install garage doors at the lowest price. From the beginning phone call to the prompt repair, Dave was friendly, polite and professional. I can’t think of a single reason why I wouldn’t recommend Pro Line Garage Doors.

Call David now! He’s prompt, professional and affordable. He fixed my garage and made it works perfectly before he left.

I have a rental property in Saratoga with a non-​working garage door. The tenants alerted me this morning about their problem. Fortunately, the tenants did not need it fixed right away as that would call for an emergency service which means a lot more money out of my pocket. Even though I’m a really handy guy, I did not want to drive to Saratoga to check it out and probably waste my time going up and down. So I called Pro Line Garage Doors who are really good at what they do!
From the first phone call all the way to «Have a good day», everything was on point and definitely passed all my expectations. The repairman was respectful, meticulous, and sincere. He was like a good neighbor! I opted to replace the rollers too and I am so glad I did. The garage door rolls smoother and the noise is noticeably quieter.
They get my vote for a very polite and professional garage door repair company!

My parents automatic garage collapsed and took the wing right off their Lexus. I googled garage repair and to my surprise there was a shop still open at 7. Gave them a call and within 30 minutes, they arrived to my parents house and fixed the problem. They also cleaned it up a bit to look for other potential problems. They made a mess at first but promptly cleaned the areas they worked in once they finished. Overall they were very professional and the price was very reasonable. They even give you a checkup call a few days later to see if you were satisfied.
Pros:
1. Professional
2. Quick to respond
3. Reasonable price
4. Friendly
5. Good hours
5. Doesn’t look like they hate their job
6. Free bottle of lube for first time customers (haha)
7. Cleaned up after themselves
Cons:
1. Did not really want the bottle of lube

The service The garage door decided to stop opening one day and boy did these guys did a good job getting it to work again. I’ve created little excerpts of my experience. Read further!
1 star — they came on time and with smile
2 star — the technician explained exactly what was wrong with door
3 star — the job was done in about 30 minutes and the price was exactly what was initially quoted — no bait and switch here.
4 star — he cleaned up after himself and sincerely thanked for me trying his service
5 star — couple days later, I get a follow-​up phone call asking how the door is doing and If I had any concerns.
They did everything pretty much right so they get all 5 stars from me.

The soon to be mother in law just moved into a new house and the previous homeowner did not leave any remote controls to the garage door. Called Pro Line and they were helpful enough to tell us to buy the clicker remote at Sears which apparently is a generic control for most of these openers.
So a couple days later we did that but it still did not work. We called them back and they had an open spot. The tech came, brought his remote control out, and programmed it. And it still didn’t work. At this point I’m thinking a car port is the way to go, but I had to have a little patience.
He found out it had a bad logic board that’s why none of the remote controls were functioning. He gave us prices to repair it or get a whole new opener. Because the existing one was god knows how old I decided to get a whole new unit– so get this… an hour later, I had a new opener installed. I can not believe how quiet it is compared with my old one. Huge thank you to the technician who was very helpful and professional across the board. On a side note, since I wasn’t around, he also paired the mother in laws car with the opener. That extra effort and caring goes along way in my book.

One of my biggest pet peeves is my parents calling me during work, expecting me to drop everything that I’m doing, to solve the dilemma of the day. And what was it this time you ask? A malfunctioning garage door –_–
Of all things, why would they call their daughter who lives 60 miles away? I was just about to pack up and drive gone from SF when I thought to myself, «DUH, why don’t I look on Unilocal.»
After a quick search, I found Pro Line. After reading the reviews, I gave them a call for emergency assistance. The lady on the phone said she can have someone there within the next hour.
And on top of that, they don’t charge for emergency calls! After providing my info and confirming my emergency appointment, I was able to calm my mother down. If your mother is anything like mine, that is a mother effin miracle :)
Finally after 2 hours and an elated call from my mother, I was able to go back to work worry free. She said «good job! the garage door works now. You’re my favorite daughter. I’ll make phở for you this weekend.»
Anyone who can evoke a meal from my mother is good in my book. Thanks for the pain free service & I’ll be sure to recommend y’all to my friends.

OMG! So my garage door would not open and I had to go pick up my nephew from school that evening. I was concerned of not being able to get my car out of the garage. Knowing my friend is quite mechanically inclined, I gave him a call and he rushed right over (yes I have REAL friends =)). He found out the spring was broken so we watched Youtube videos of how to replace it BUT they seemed extremely dangerous and I was not going to allow my friend to repair it and I assume the liability. Also the parts would take 2 weeks to come in.
Thanks to Unilocal I found Pro Line Garage Doors and they delivered everything as promised. I requested for same day service and assuming it’ll take the next 4 hours after my initial call, guess what?! They were at my house 2 hours later, fast service! The technician was personable, and real friendly. He got the job done in 30 minutes and made sure the door was working smoothly. He even did a few safety tests! This was beyond my expectations and I’m thankful this was done. To sum it up, this was one of the best home services I ever received. I have no doubts of using them again.