PostNet

Amha is the best. He’s a one man show that sometimes gets overwhelmed. The business is in a small sleepy shopping plaza, so as an independent operator I can understand his staffing challenges. Despite that he’s always able to help me with my needs. Been a loyal customer for over 7 years and hopefully will be for many more. Wish his franchise would let him sell sodas again. I’d buy one every time I’m in there.

We use PostNet as often as we need the services Amha provides.
We are always happy with the help and services provided whether it be UPS, FedEx, Notary, Fax, Scanning, Packing or Copy Services. I found that the price for packaging and sending through FedEx was less expensive at PostNet than the FedEx vender on Blossom Hill Rd.
We support great local business such as Amha’s!

Amha was a very courteous and helpful when I came in to create a banner for our annual golf tournament. My banner was very reasonably priced and was ready in 3 days. When I picked up my banner I also had some passport pics taken. Very convenient! I will definitely be back in the near future.

This is my go to place since my dad’s restaurant is just down the plaza, and every time I come, I receive great customer service. They’re very friendly & they really care about the projects you give them. Thanks John for helping us with our pictures, they came out great!

The Staff at POSTNET are great. We are lucky to have a neighborhood location where we can get our packages sent out conveniently and at a reasonable price. They offer Fed Ex or UPS options and can even box your stuff for you. They also offer other services like passport pictures and large format color printing. I have been using post net for over 5 years and the owner greets me by name and has always been helpful. I also see him active in community events.

This location is more expensive than shipping things at USPS, so I only use it when I have prepaid shipping labels from Amazon that require UPS. Every time I come in here, the same man is working – not sure if he is the owner – but he is always very sweet and friendly to me. I don’t write a lot of Unilocal reviews but today he went above and beyond to provide me with great customer service, made a potentially difficult and frustrating situation quick and easy, and I very much appreciated his willingness to help! Thank you PostNet!

I have been using this Almaden Postnet for 5 years to send packages to my kids in college and each time I have been received with very courteous behavior. The packages sent have always been on time and Amha has often packed my boxes for me if I did not have a box and had to buy one.
I think they are an asset to the Almaden community as they provide with a lot of services specially printing business cards and banners, useful for small businesses.
Thanks Postnet!
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SD, San Jose CA

This store is perfect for Almaden residents who need a convenient location for handling everyday small business needs. I printed some Amazon shipping labels and dropped off some parcels for UPS pickup here on two separate occasions. This strip mall has been languishing for a while, so it’s good to see thie Postnet here. Both times, I was greeted with courteous service.

I have been a loyal customer for 5 years. After today’s experience I will never go back. There are lots of other places in the area that offer the same service.
I walked in today to get my sons passport pictures taken. There were two people at the counter. I told them I need passport pictures taken. The guy then asked if it’s for the baby. I said yes. He then said we don’t do babies. Just as he said no the owner Amha interrupted and said he will do it for $ 25. Listed price for passport pictures is $ 10. I told him I got my other child pictures taken and paid $ 10. She too was 6 months old at the time. He told me he doesn’t set the price the franchise dose.
I called PostNet HQ and they told me the owner of the store decides the price. I can’t believe the owner lied to my face to make a few extra dollars.
Went to costco and got my pictures done for $ 4.99

ZERO STARS!!! I have been to this place many, many times as it is the closest mailing place to my home & I’d rather not deal with the lines at the post office. Each & every time I go there, the owner/​store manager is always extremely rude, short, and unfriendly.
He feels the need to sift through all of my «stuff» before sealing up the FedEx envelope, even after I’ve told him they are just documents. This is usually always followed by a dirty look and a rude comment.
I’m DONE with this place. My $ will no longer support a local business which is ran by a rude, unfriendly man.
The place behind Safeway on Crown (in between the post Office & the back side of Safeway) is much better!!!

Love this store. The staff and owner is very helpful and friendly.
I have used their copy machines, shipping services, notary service
and even purchase items that I needed in a hurry. Easy to park
right in front of the store and easy to get things done in a hurry.
Great place, Great Service and doesn’t waste your time.

I shipped a package USPS, the postage charge was $ 35. When the package arrived, it was brought to my attention that the postage itself was only $ 15. They charged an extra $ 20 in shipping without bringing it to my attention that if I went to post office up the street I would pay $ 15 instead of $ 35 (more than double the cost). Gentleman is very helpful and friendly, but definitely will not be going back, it’s a HUGE ripoff

Friendly service! No problems using this store, when I’m too lazy to drive the extra mile to get to USPS. This is my go-​to for UPS too.

I was extremely frustrated and disappointed with the customer service provided at this location. I had an extremely urgent package that I needed sent overnight via FedEx. My package was there hours before the pick up cut-​off time for next day delivery. The following day, I was notified that the package was never received, I checked my tracking information and realized that the package was not scheduled to be delivered for another 3 days due to the weekend.
I returned to the Postnet store, explained the situation, and requested a refund since my next day delivery did not occur. The owner advised that he would not give me a refund unless FedEx gave HIM a refund first. He kept saying that it was not his fault, it was FedEx’s fault, etc. I explained to him that he is the business that I dealt with, that I paid his business and that he should refund me and then deal with FedEx himself. He refused to do so and said that he would let me know after FedEx reviewed the situation if he would refund my money.
He called me a week later and advised that he would reimburse my money, although FedEx was still disputing any wrongdoing. He then requested that I come in at the end of the day, at his convenience, when he would have the cash to refund me. I went back to the store at the time requested, only to have him then say that he would only be refunding me 75% of my charges — the reason for this was unknown and I have no idea where he came up with the 75%. By this time, I was completely done with the owner and the store.
After his utter lack of customer service, lack of standing behind his customer, and his basic disregard for developing any customer loyalty, I will never return to this location again.

Owner is nice enough but charged me over 100% service fee over the fed ex cost. When I asked him about his profit margin structure he was clueless. I found better, though less convenient, options.

As a new business that needs several services I looked around and found this location. Before going to the store I called this store specifically to ensure they could assist me in my needs before going to the store.
The Owner and workers and very eager to assist!
The wait times are very minimal and you are greeted with a smile.
Prices are very fair.

I am very happy with the service at this Post Net. The owner is a very much into providing excellence service. He is always available to help. He is a hard working, friendly, and reliable person. He does a great job with his business. Everything is shipped on time and always arrives on time. A very trustworthy person. I highly recommend your using this branch of Postnet.