Jamba Juice

Such an wonderful location. The employees are great, and services they give are fast and accurate.

I am giving this place a one star for customer service. My drink was fine. I was excited to see something new on the menu and I asked if it could be made without the dairy. The girl was like there is no dairy in it but the signed said it did. She was like oh I guess the powder does and didn’t even offer to check. I am glad she takes food allergies seriously. Then I asked for a small carrot orange twist and she charged me for a large. What the heck? I almost yelled at her but she was not worth my time and this is a Jamba Juice I will never patronize again. **to Jamba Juice management it is pretty sad when the guy that was there making the drinks ask for help the two girls «cashiers» was just in the front chatting. So unprofessional.

After an appalling experience at The Plant this is now my go to Jamba Juice despite the fact that it’s farther. I’ve always had a five star experience at this location (I generally come in the morning [between 8am-​10am] before work)! Parking is never an issue despite the fact that there are many cars I manage to find a space withing five minutes. The (morning) staff is very friendly, very pleasant and quick!
Today I was very shocked to have a very different experience. I give my order at a good pace because It’s particular due to my allergies and Arika did not seem like she was paying attention. I am used to repeating my order at least twice but her demeanour was less than patient. I had to ask for my receipt and when I look it over, afterwards, I noticed a charge for ‘extra honey’. While it was a small amount I would have liked to know there was a charge as I have never been charged before. I did ask for ‘honey on top’ which I think she mistook as me asking for ‘extra honey’.
Overall she was very unfriendly, she seemed impatient and not very informative. However, aside from this one experience this is still my preferred location.

They close too early. This location closes at 7:00 pm. They’re losing business. Willow Glen is still full of activity at 7:00 pm. This Jamba Juice is close to petroglyph and glow. They’re open until 9:00 pm. It would be nice to enjoy a refreshing smoothie, while painting or creating a candle. It’s summer. It’s hot. Jamba Juice, in Willow Glen should be open until 9:00 pm.

Horrible customer service. The bigger white man saw that I was the only person waiting at the cashier and still took his sweet time to do what he was doing without even acknowledging that I was there ready to order.

To be honest, this really isn’t one of the better Jamba’s.
They always have a lot of traffic because it’s the only one for a while.
The staff are… kind of out there. I am not sure why but they always sem to not really pay attention to what they’re doing or how they’re paying it or what they should say to you. Everytime I go there’s always something. They either make the wrong drink, forget to tell me that whatever I wanted is out and they make me something else without asking, tehy forget to put my pastry into the warmer, and sometimes they’re just rude when I check in.
Overall, the store is clean and the drinks when they do come out right come out tasting good.

The service here is always friendly with a smile!
I love the many options for fruit or veggie shakes. It’s a meal in a cup!
Many options for added boosts as well.
Protein berry workout is my favorite after the gym.

With Jamba you more or less know what sort of food quality you are getting when you walk through the door (almost always B+ or better)
…so these spots live and die by the quality of their service.
Last Saturday was a total fail. I was there to pick up juice for my sick gal back at home and they really let us down.
Every other order was skipped at least once. It was maddening …
I actually had to lean over the glass and tell the girls in the smoothie assembly line to stop just passing ours by for others that happened to be in arms reach. The lack of common sense was disappointing.
I rarely feel compelled to write a negative review, but this place could probably work fine if someone in charge would step up and
1) tell the register operator to smile and be pleasant. you make freakin juice for goodness sake.
2) tell the smoothie jockeys to make them in the order they were placed. Many frowns would be turned upside down.

Worst ever. Waited over 20 minutes for my acai fruit bowl. Really understaffed for it being Friday and lunch time. Still waiting for my bowl as I type.
And the guy after me got his drink before me!

This one is cozy, clean and pleasant to be in. Service is good and location is great!
I love this one within the area best for these reasons!).

I love jamba juices and the good snacks, the guys here are super nice, Anthony and Andrew take their time to get to know their regular customers and go the extra mile to ensure you are satisfied with your order. Use the reward programs, after 32 points you get free boosts and $ 3 discounts, if you sign up, you can also get coupons via email.

Usually love coming to Jamba Juice but this location took 15 minutes to make two juices for me when there was only one person ahead of me who ordered one drink. The people ordering after me even got their drinks ahead of me.

This location had terrible service!!! When I walked in I noticed a couple of customers sitting around and it seemed like they’ve been sitting in the store for awhile. I placed my order, waited, waited, and waited. Then a couple of drinks were made and placed on the counter. The girl who placed them there didn’t even shout out whose the drinks were for or what they were. Then finally those lingering customers finally made their way towards the drinks with a confused look on their faces not really sure if it’s theirs. Having witnessed that I thought that was weird, and maybe it just happened once, the worker forgot to call out the drinks. Then I waited some more. Finally the same girl placed more drinks on counter and walked away. I approached confidently knowing that they were mine because my family are the only customers in the store by this time. Yep, the drinks were mine! Then I asked the same girl for a kid’s cup so I can pour some of mine out for my nephew. The store didn’t have anymore lids for the kids cups, I heard the manager said to go ahead and give me the plastic cup that had lids. But instead the girl handed me a styrofoam cup without a lid and said «we don’t have anymore lids» then walked away. Is this girl just plain out of it or what? How was I able to hear her manager say that when she was standing right next to her? That’s just crazy! I finally caught her name before leaving, Emily, well done, NOT! I hate write a bad review on any specific person, but the service that Emily provide or lacked of, was unacceptable. I honestly think that Emily was just not all there that day. Perhaps she just need more training…

My favorite location for a refreshing drink! Love their fresh orange juice every morning and my kids love it!

I’m a new sorta fan of Jamba Juice.
Years ago I quit going after I discovered I was soy intolerant and that the «boosts» added to the drinks were making me sick. Fast forward 5 years and a friend of mine wants a smoothie.
Enter the J and imagine how shocked and awesomfied I was when I realized they had not only Soy free BUT dairy free smoothies.
ZOMG.
I’m now a huge fan once again of their drinks, especially since I can go with the smaller size on request.
This location in particular is about a four. Literally. They mostly staff it with hardworking teens from the area and the service is quick, friendly and when it’s a weekend and their shifts are full, teasing of their co-​workers.
I don’t tend to ever wait that long and my drink has yet to be incorrect. The only drawback to this location is it often reeks of turned OJ. Other than that it’s a tops establishment.
Yay soy free, dairy free awesomeness!

the world according to noelle, 2013
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the quick details
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cuisine: fruit smoothies and freshly squeezed juices
parking: parking lot & street parking
price: pricey
good eats: yes
customer service: friendly
family friendly: yes
noelle’s favorites: great customer service
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my experience
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Since my husband and I live in the Willow Glen area of San Jose– this is our closest Jamba Juice location. Parking is often a nightmare with the exception of coming here early morning on the weekends. What I LOVE best about this Jamba Juice is the excellent customer service, the attention to the drinks — meaning they are always made well and filled to the top. One of the added bonuses of picking up our drinks here is the fact they have a Noah’s Bagels next door :)

It’s a nice Jamba Juice. My son and I come here after school and get juice. I like the staff and how they customize my order.

This was my very first Jamba to ever order from! It has been here for years with the service still quick and friendly. They are always patient since they do have many things to choose from. I usually like to come here first then go next door to Noah’s. They can get super busy in the later morning, I used to come here after my ice skating practices early in the AM, but around 8 it can get busy give or take a little.
I like that they offer more now with their food than just the scary looking muffins and yummy pretzels. They have yummy pizzas so give those a try. They have other items as well but I have not tried those. Definitely come down for your juice fix!

my 1^st time here, as i was in need of an afternoon snack to hold me over until dinnertime.
i wasn’t in the mood for a smoothie or bag of chips or small pastry. when i asked the cashier whether they were still making the breakfast wraps, he said yes, and also pointed me to the refrigerated section, which had boxes of mini sandwich wraps. i’d never seen these before, but they looked pretty healthy and full of wholesome ingredients.
i had the thai chicken lavash wrap, which consisted of grilled chicken, carrots, and peppers wrapped up in an herbed flatbread. it was delicious! not too filling, but enough to stave off afternoon hunger and tie me over until dinnertime. the wrap was $ 2.95, a very reasonable price.
the staff was friendly and the store was clean. i will definitely come back to try the other wraps next time i’m in this area.

I’m a huge fan of the Jamba. I’ve had several flavors, but my favorite is the Orange Dream Machine. The ODM is basically a creamsicle — it isn’t even really healthy. But it tastes oh so good.
They also have a secret menu — the White Gummy is easily the best on the hidden list. It is a peachy flavor — that tastes like a white gummy bear — hence, the name.
The Coldbuster is also a great companion when you are feeling sick. It is packed with vitamin C.