G And J Auto Repair

I have been using G&J Auto repair for over 10 years now. They made many substantial repairs on my Honda Civic (2000) and Honda Accord (2002) cars. In all cases I found their pricing fair and competitive, and the quality good. And in cases where I did have a trouble with the car after the repair I brought it back and they fixed the problem without extra charge. I also have used them for all my smog checks over the years. Alas, a couple of days ago, with time to kill on my hands in Los Gatos I decided to smog check my car at a local shop. The guy seemed completely clueless. Fidget under the car for over 30 minutes and then failed the check under the claim that my catalytic converter has been tempered with. I had no clue what he was talking about. I went back to G&J and asked the mechanic to look at it. In a few minutes he showed me that I had the original part on my car, and as such it does not have any specific numbering as common on replacement parts. He called the shop in LG that did the smog check and gave a tutorial to the owner regarding inspecting catalytic converters. I was charged NOTHING for all that great service — they did not want me to pay twice for the same check. All in all — my experience with the shop over the more than decade of business with them has been excellent and I highly recommend them.

Egregious Unethical Ripoff!!! Although legal a smog check will be preformed on your vehicle and payment demanded even though a lighted engine light fails the test prior to start. In my case the light was spurious but the owner adamently refused to retest. at no charge once cleared despite all other checks passing initially.
The State Bureau responsible for overseeing Test Stations advises them to recheck at no charge to build customer loyalty but are unable to enforce this
There are many many ethical auto repair businesses out there. Why choose this one?

I got the coupon from mail for smog check, $ 29.95. I think the price is good and decide to give a try. First, i waited 1 hr and a half for my turn. After the guy wrote up the service order I showed him the coupon, he was not too happy about ti and said it would change $ 5 more for my car is light truck. It was OK. So the smog check started. My truck is 2003 Tacoma. It only needs visual inspection. After almost 40 minuts, the owner (not the technian) came out and said it failed the inspection. And he showed me a vacuum huse was dangling loose open. And the technician could not figured out what the hose should connect to. I asked the owner if I can come back for free re-​check. Surprisely, he said they DO Not give free recheck, and I used the coupon price of course no re-​check. I am very upset about it. It was a just a vacuum hose and I just used a coupon to get such a DEAL.
Right afer, I brought my truck to my mechanics. He put the hose right back to the connector in a second. He said it was very possible the guy doing the smog check pulled it off. I used my fingers to test the hose connection. It was tight and fit. Without external force, it would not came off like that.
I heard people saying dishonest smog practice, today I experienced it.
Do not go to this shop to do any auto services, nor the smog check.

I found a coupon for G & J in the «Valpak» mailer and decided to try them out for an oil change this past Saturday. I had a coupon for premium oil change that I knew probably wouldn’t cover a full synthetic oil change, but I was hoping to get a good deal anyways.
Gil gave me a very fair price on the full synthetic oil change, tire rotation + fluid top-​offs. It was quick (I came back in 90 minutes and it had been done for a bit already) even though it was 11:00am on a Saturday and they seemed busy. My vehicle is a 6-​cylinder 2008 Ford Escape.
At first, I was a bit hesitant and felt like I might have been rolling the dice a bit with this place. But after talking with Gil, getting the car serviced, the follow up after – I feel very comfortable with the crew here and with the work they did. Great neighborhood shop with expert mechanics and after asking a bit more I found there’s a wide range of work they can do.
I look forward to coming back to G&J for my next service, and would recommend this place to friends, family, or anyone in the area looking for a reliable shop to take your car to.
Thanks Gil — you rock!
–Tommy G.

I had to get my car smog & received a coupon in the mail
I stop at the shell gas station & ask to get my car smog, they guy told me is going to take over 2 hours since the guy doing the smog was not there
I waited over 3 hours & he told me to come back tomorrow morning
I was very upset he wasted 3 hours of my time, but I decided to give them another chance .
I drove there the next day & the smog guy took an early lunch. had to wait again
after 45 minutes the smog guy came back and after restarting the smog machine almost 30 minutes later he start doing my car
after he finish the smog the cashier told me my coupon is no good because my car is a BMW, I have to pay extra …
I have never heard such B. S in my life
I was so upset I paid the extra $ 33.00 on top of the coupon price & will never go back
They try to get people in & jack up the price after they did the work … be careful !!!

Very Dishonest Business!
My Dad went there for Smog Check today. He’s got a coupon with 29.95 + DMV $ 8.25. But they took the coupon and charge him $ 65 at the end!!! Do they think it’s easy to rip off old people?! Nobody should go there!

I have been going to G & J Auto Repair for over 10 years. All cars in my family (Toyota, Honda) has been worked on by G & J for oil change as well as for major service at 30k, 60k and 90k miles. Their service is very professional and reliable. They let me know the estimate ahead of time and call me promptly if they notice anything different to get my approval for repair. They also stand by their work although I have had only a couple of occasions in 10+ years where they had to redo something. We will continue to bring our cars there and highly recommend others in the neighborhood to give them a try. You will be pleased.

Horrible service…
I called the day before and the guy told me to come at 9am but when I got there the lady told me that they start at 10am on sundays :-(
When I came back an hour later, the dude made me wait a whole hour before he scanned the car and told me he could’nt do the test :-(
Wht didn’t he just scan it in the beginning before I waited a whole hour?!
Definitely will not be back again.