Jiffy Lube

Been going to this jiffy lube for over 3 years with both my cars. Today will be my last visit at your location.
1. Upon requesting a normal oil change. I get up sold on all the services (which is normal) I let them know I’m not interested. I’m then told if I want to destroy my car I’m doing a good job at it?
2. My coupon is 2 weeks expired (been traveling so not putting a ton of miles on my car). I’m told he won’t take it. I let him know I’ve done it before… I don’t want to go online and get a new one. I’m told «my hands are tied on this». 5 minutes after using google I find a new coupon
3. After this awkward conversation he goes out to the garage and gives some kind of communication and they immediately close my car and say I’m ready. They didn’t vacuum my car… No new oil sticker. I’m
Not 100% sure I even got oil in my car.
Never thought an oil change could ever be this frustrating

The service is quick, but not understand why they didn’t vacuum my dirt seat. The price is kind of ok with coupon, otherwise it is a bit expensive than others even than dealer.

Polite and fast service, however, when I pulled out of the drive I noticed my low tire pressure was still on. Got home and measured and tire was 25psi, crew said they checked and was 32. Since I know they didn’t check that, which other items did they claim they did but didn’t?

I am not happy and will probably never go to a Jiffy Lube ever again. I will order a pump off amazon and pump the oil out of my car through the dipstick hole and do my own oil change before taking my car to Jiffy Lube. I spent over 80 $ on an oil change and here were the problems I faced:
1. The oil was way overfilled. I saw the technician check the oil level with the dipstick so either he checked it too soon after filling or ignored the reading. I am not sure if they didn’t drain all the original oil out, or if they put too much in, but either way it is unacceptable.
2. The oil filter put in was not made for my car. I google searched the part number and couldn’t even find out the maker or what it was. I ended up going and buying a new one and putting it on my car. Fortunately its on the top so I could replace it without draining all the oil or crawling under my car.
3. They took my air filter out, and it had a leaf in it. When putting it back in they did not take the leaf out. I double checked my air filter later when home to make sure they put it back in, but how hard would it be to take a leaf out of the filter? It took me 1 second…
At least I noticed the issues and had another mechanic at Meineke drain some of the excess oil and check the drain plug. I did not understand how an oil change could be messed up, but lesson learned.
I am giving two stars because they alerted me of a low coolant level, but didn’t destroy my car by putting the wrong coolant in. I was given the chance to decline that. They also didn’t try to oversell me with a new air filter when the existing one looked fine. They did the oil change very fast and seemed to show some respect for my car, cleaning up the small amount of oil spilled on it. The staff was very respectful, but still, I will never let them touch my car again. Next time I will do it myself, go to Meineke, or go to my trusted mechanic.

Efficient service, and Frank was very honest about giving me advice about the AC service; that I would need to go to a mechanic to fix my leak. Nonetheless, I got my oik change, along with air filter replacement and my rear wiper blade replaced. I also had a ten dollar coupon applied towards the total which was quite affordable! Will definitely return here.

Absolutely left with nothing to complain about. Great professional service fast!
Drove in, greeted and the young gentlemen kept the door open for me.
Inside, there is free coffee and a clean waiting area. Your car will be clearly visible while you watch TV or read a magazine.
The young lady called me up to confirm what I wanted done. No upselling of any sort. Just general recommendations by manufacturer as usual. Signed estimate
Waited 15 mins and I was on my way.
Tip: Don’t forget to use their coupon.

they took me in right at 6:00pm hate to be that last minute closing guy but I desperately needed the oil changed team and techs were professional and friendly great service all around

2^nd time trying a Jiffy Lube and this location was waaaaayyy better. They are straight forward and are happy to explain things to you without trying to get you to buy extra things that aren’t needed or that you didn’t intend to get. Very quick too! Oil change was about 20 minutes!

A great place to get your oil changed and tires rotated. Very friendly and welcoming !

The best part of my experience was that they were not busy when I arrived so my car was taken in right away. Only took about 20 min to have the oil changed and leave.
My main complaint was that the woman who checked me out at the end was not very friendly. When I showed her a $ 15 off coupon on my foursquare app she typed it in but for some reason it wasn’t accepting the code. She just stared at me and didn’t offer any other coupon options or anything. It’s not my fault it was a bad code, she could have at least offered $ 5 off or something.

Always great service and friendly staff.

This is my go to location for my Toyota Corolla’s basic needs. These guys are so friendly and never try to sell me on stuff I don’t need. Their lobby has a TV, coffee, restroom, and plenty of magazines to keep me occupied while I wait. Even if they are too busy for me to wait I won’t go to the location down the street — I like these guys.

First off let me say I gave been going to jiffy lube for a long time my car is high milage and honestly I only trusted these guys but recently I noticed that the new crowd isn’t as attentive as the other guys my last visit for a top off I was told my car was good and that I had no leaks mind you I specifically asked if it had any leaks it was strange to me that it was literally 5 minutes and they were done I have been noticing oil spots in my driveway so I decided to take it somewhere else was shown by the other shop that the bolt that you remove to release the oil was loose and dripping oil. I watched as they raised my car and they called me over to see it. I still give them 3 stars because for a long time this was my one and only place to get anything done to my car I hope that things get tightened up like they use to be. Obviously there is negative history for jiffy lube but i still. Believe in their work

The people working there were extremely nice and welcoming. Manny, the man reviewing my car’s needs for me, didn’t pressure me to buy anything I didn’t want to but took the time to explain the consequences of not using a certain oil type. Not knowing anything about cars, it was nice to not be pressured and to have things explained to me in a way I could understand.
When my car was finished, it was unexpectedly sprinkling outside– I was walked to my car with an umbrella overhead. He even opened and closed my car door for me– first class service.
It might have been a bit expensive, but they also worked with me to give me coupons and a deal. I will be back.

5 stars for the quick oil change and really friendly/​helpful service. The employees here are SUPER nice. Driving in, I was immediately greeted by everyone and 20 minutes later after the service was complete, they all also wished me a good day.
Total for the cheapest oil change option came out to $ 39 for my ’96 Toyota Corolla. Yes, I know there are cheaper places but I needed this done asap.
Plus let’s be real — you already know what you’re getting yourself into price wise when you choose to go to a chain. It surprises me people still complain about being caught off guard by the price.
Thanks Jiffy Lube :)

On Saturday 9÷27÷2014, we brought in our car to get an oil change earlier than we should have because I was preparing for a long road trip. The person who helped us said there was no need since it was so early. Instead of doing an unnecessary oil change, he suggested that we just top off the oil. He also checked out some other things for us. I’m pretty happy with the customer service and look forward to coming back for all of our oil changes here. Thanks!

In and out in around 15 minutes… Very polite and helpful
offered me coffee and water
opened the door for me and filled all fluids
love coming here
thank you

Excellent customer service. I’m a single mommy with little budget and this place is great. They recommend lots of things but they don’t force you to buy things you don’t need like in other places. Also they honor coupons on oil change and parts that you may need. Not like some places where is one or the other.
I’ve been coming here for 3 yrs and its been consistent every time. I get the high mileage, signature svc special. Windows clean, wipers cleaned, vacuum inside, and always clean the interior. Great Place.

For my first time at Jiffy Lube, it went really well. I took my car there to get an oil change and get it checked before a road trip, The staff was friendly and the service was fast and professionally done — I didn’t even know they vacuumed the interior of my car! They gave me great recommendations and tips for the well-​being of my car. Thank you!

Honest, fast, and kind. I always have a good experience whenever I need to get my oil changed or if I just need a check up before I go on a trip. They’re definitely one of the only places I trust.

Wow! Just came back from trying to get my oil changed. The process turned into an employee names Keewah (?) jabbing his finger into my chest and shouting obscenities at me. Whew! Who knew a simple oil change could be so adventurous.
Never got to see their actual service, so I can’t rate that. Let me know when Keewah is fired and I’ll try again.

Very good service and polite guys

A well oiled machine looking to take care of your car. Their suggestions are in the best interest of your car. They are fantastic at not pushing things unneeded or if I said no. My car was cleaned great. My windows had been so dusty and now I can see!
Above all there manager was both friendly to me but to his employees as well and was not in anyway sitting on the side lines.
Trust worthy, helpful, clean and quick.

Quick and friendly service! They never try to sell me anything I don’t need and always end my service with a big thank you and smile!

Impressed with the service overall. I drive by here on a daily basis and usually later in the day they have the sign up that says «No Wait». This is what got me in the door.
These dudes handled the oil change in about 20 minutes and I was out the door. Pretty basic and affordable… if you check in you get a discount for Unilocalers. That was pretty clutch because I saved like $ 10.

I usually go to Goodyear on Winchester and Hamilton, and they charge me $ 30 for an oil change and tire rotation. I tried this jiffy lube because it was near my house. Their oil change starts at $ 37 and DOES NOT include a tire rotation, that is an extra $ 30. So that is already double what I usually pay at Goodyear.
They also tried to tell me that my air filter was dirty, but I had just replaced it a few months ago. My windshield wipers DO need replacing, but they were going to charge me ANOTHER $ 30 just to install them. (plus the $ 30 purchase of the wipers)
So we are now looking at $ 100+ when I just came in for a $ 30 service. I told them no new windshield wipers, and no air filter, so my total came out to $ 60 something. Way too much for just an oil change and tire rotation. I’ve had my car for 3 years and have paid $ 30 every time at Goodyear.
I also have a silicone, dust repellant key cover on my car key that they somehow managed to get filthy, and didn’t offer to clean it for me until I asked.
Rude, expensive, and frustrating.