Shell

I used to take my cars here until recently. They refuse to believe anything can come with a turbo from the factory. It’s okay to be cautious, but they outright refused to even check their diagrams books or look online. I even brought in the smog sheet from last time that they signed. So don’t come here unless your car is boring or something old that they can recognize from memory. Chances are that if it’s new or different looking, it’ll be a waste of your time as they’ll refuse the work.

Went to use a coupon that was in the paper. I have a very standard car, yet the coupon does not work on my car. Very poor service, possibly a scam.

This is really strange how there are so many negative reviews here, I have been bringing my car to G and J Shell for about 2 years now for repairs AND SMOG. He always charges much less than the dealers and even local mechanics, never upsells me, and never tries to steal my money. In fact some of these reviews are funny, they didnt like how the owners wife looked at them XD. Both Gil (the owner) and his wife Pam are an extremely nice old indian couple. SO although they seem rough around the edges they are very pleasant to talk to :). I would highly suggest Gand J Shell for any repairs you need done to your vehicle. They will save you money and time, and if your lucky youll get to hang out with Gil while your car gets fixed.

I think the location is really cramped for this gas station. Its difficult to get in and out and I just think they need to add a few more feet to make it more accessible.

I came in to this gas station because my tire warning light was on and I needed air. The Indian lady at the register was SO FRIGGING RUDE! She turned and looked at me like I was the biggest piece of s*** to walk through her door. Her reply was bitter and angry:” Did you buy gas!?! Then u put 4 quarters in!”
I already had a full tank from getting gas earlier that day. I’ve never been charged for air at other gas stations.
Air:the same air we breath for free is $ 1.00 ???
She was so downright rude that I will never go for gas there ever again. Ever. If anyone I’m riding with tries to stop for gas there I will make sure they go to Rotten Robbie or CHEVRON down the way.
That lady is obviously miserable. Maybe she should move to Canada.

This place so fucked up the owner are peace of shit not honest at all they steal money from customer I just told all my friends to don’t never ever stop by this gas station any more the lady owner wife sh just like stealer

This is the worst place that i have ever been to
Very dishonest owner
Shity customer service and if they can steel you they will not hesitate to do so.
Came herebfor somg check
They told me that my car didnt pass and i will have to come and re doit and they wanted to charge me for both times even thoughs they told me next time is free since u didnt pass you can re somg
If i can give then less than 1 star i would

DO NOT GAS UP HERE
Drive down either way on Saratoga Ave for a block or two and you will find Rotten Robbies. Rotten Robbies is cheaper by 30 cents/​gallon.
That’s a free $ 3-​$ 6 saved for you. Enjoy!
and don’t give me that nonsense about Shell offering their V-​Power gasoline. You, me, my economics teacher and even Shell knows it makes no difference.

Do not come to this place because the people are UNETHICAL
I received a coupon for a smog check for $ 30. We came in & wait for 30′. Then they said my car did not pass & had to drive on freeway for another 60 miles in order to pass. Plus WE HAVE TO PAY FOR ANOTHER $ 30 to do it again while other places will not charge you until it passes

dishonest owner.
I used to do smog check at this location with all my cars. i always bring my coupon ($ 29.95) but a few time didn’t pay attention to what they charge,
one time I found the owner took the coupon but did not really apply it — that he change the full fee. I found this after I went home :(
the next time, I paid attention to the changer and found the owner did it again, after I talked to the owner, and he seems used to this and apply the coupon discount quickly. I feel this is not a trustworthy owner, and I don’t think this is a trustworthy station.

I have had three very positive experiences with G & J this month… I don’t understand these negative, poorly written reviews.
First, the receptionist/​owner (Pam) is friendly and polite. Second, the mechanics tuned up my SUV and Honda… both are running great and passed smog. Third, the price was a very good value.
I am a fan now. Bring your coupon, be patient and go for lunch while you wait, and get to know the «pit crew» at G & J Shell!

If I could give this place zero stars I would, gladly actually. If I could give this place 5 pieces of poop, I would also gladly do that. I am a very easy going guy, and am not very hard to please to be frank. It is also a feat to really upset me, then G&J Shell happened.
I came here several years ago before I worked with cars, and I didn’t know any better, but having looked back now, I realize how badly these people tried to rip me off. I came here originally for an oil change and smog check for my old car. It was supposed to be a free test if I dind’t pass, which I didn’t not due to my battery having been changed recently. I primarily want to point out a man called Gil who was incredibly rude. He was not friendly in any which way and tried to ripm e off with his «free» smog check that wasn’t so free. I had to argue my way into a free smog check that is openly advertised.
Overall; customer service is non-​existent. If I could define G&J Shell, it would be your Uncle Ramus who was exiled from the family for gambling away all the rainy day money that was going to be used on the yearly family vacation if it wasn’t used. Weeks later, Uncle Ramus won all the money back on Tuesday night bingo at the older peoples home and bought a Ford Pinto only to further his debt. Then, Uncle Ramus would have the gall to show his face around the house on a regular basis after raiding your fridge, sleeping in your bed and hitting on your sister, daughter and wife without any thought of consequences.
To put it simply, G&J Shell sucks

Great place, good service, friendly workers. The price is fair and affordable. I called and set up an appointment with Gill on the phone an came here for an oil change and would defiantly come back again for a oil change and other services! Never Tried to up sell me, fixed the issue and oil was done at a great price. Go here if your looking for honest good workk

$ 1 charge for cash back?! I don’t know any gas stations that charge for cash back… young Indian cashier guy mumbled a lot and got annoyed when I didn’t press cancel for cash back. what.the.fcuk?

Today I was in a hurry and I stopped here for gas. I needed to pay for it inside, but the door was closed and no one was there! So I asked the guys in the shop if anyone could help me. They ignored me at first, but then after I asked if someone could help me a couple of times, one guy finally said that I’d have to wait a few minutes.
WTF? If someone went on their lunch break, they should have someone else take over the register. Why wait when there are three other gas stations nearby? I went to Valero across the street instead. The fact that this place got a lot of one star ratings should tell you a lot about this place. Lame!

Took my vehicle to the station, they had a coupon for smog.
Was told my vehicle did not pass because the battery was recently changed. They denied me a free re test which most stations do.
They then tried to sell me on things to fix on my vehicle.
They were rude. Don’t go there.

I took the car in for a smog test today. Found a mailer coupon for $ 24.95 and thought that was worth a try, even though it did not include the certificate.
Drove in, parked in front of the smog test sign and was greeted by the owner. I said I need a smog test and asked if I could use the coupon. He nodded, then asked me to fill out the paperwork, told me the final price would be $ 38.20 and that it would be 15 – 20 minutes. I nodded and sat in a seat at the front of the station.
After 20 minutes, he said it was ready. While paying, he mentioned that my car was due for a routine service maintenance and that dealers would charge $ 900 while his fee would be $ 400. I told him I would think about it.
All in all, it was a pretty straightforward smog check at a Shell Gas Station. After 20 minutes and costing less than $ 40, not too bad.

Their coupon for a discounted oil change has hidden charges. The final price includes other fees which drives the price higher. For my car, the final price is higher than Jiffy Lube with a coupon.

With one of the highest gas prices around the area and pretty rude service for smog check, in addition to a persistent «need to get other things fixed» attitude by the employees, I’m sad that I am unfortunate enough that this is one of the closest gas stations to me. Womp womps.

This is going to be a pretty short review for G & J Shell in San Jose.
Date of visit: N/​A
I was here for their advertised smog check service.
While the test was in process, there were two person (G & J perhaps?) was pushing me to do a lot extra services & repairs, with a not so nice tone and attitude already.
I refused all of their suggestion.
As I already feel uncomfortable enough to stay there, the test was finally done.
One of the two guys I spoke was ringing me up at cashier, and he bought up the services and repairs again.
I refused again by saying, «Probably not today, I might do it next time.»
He got pissed and said, «Next time will be too late, there won’t be a next time for you!» (In exact words that I would never forget)
Wow… what can I say, I guess you are right, there won’t be a next time for you to get my business, Mister.
Side Notes:
Gas price is usually all right at this location though, but that should be all you should do here, nothing more. Try not to even buy snack or water here.