Charlotte Russe

Alana or Alani or was it Olana, I’m sorry I’m not sure. The worker wrote her name down for me but it was a windy day and it flew right out of the stroller when I left the mall. I love this store because they have something for everyone. When I was a size 14 they had jeans for me and now a size 7 I even love this place more. Workers like Olana is also a plus to the store. Pushing a stroller around and having my oldest with my is always stressful. Mostly entering the fitting room and when a size doesn’t fit I hate having to walk out and look for the right siZe but Olana was near the fitting room and I asked if she can assist me on finding a smaller skirt size. She did with a smile on her face and wasn’t bother by my screaming kids. Thank you. I’m sorry i don’t remember your name but thank you so much.

There’s only a handful of shops I like to go to when I’m at Eastridge and Charlotte Russe is one of them.
Compared to the one in Valley Fair, this one is pretty spacious, organized, clean, and well stocked. They usually have great deals, and the clearance sections aren’t overpicked. (Their entire back half of the store is basically sale items). I can usually find some cute dresses that are on sale that are in my size!
They also usually have awesome deals on sandals and bandeaus.
Associates are friendly and I’ve always been helped when I needed it.

Was waiting in line for about five minutes because no one cashier was present. I looked all around and I couldn’t seem to find an associate to ring me up so I then proceeded to wait.
A different customer walks up (who was older so the associate would presumably feel would spend more) to the counter and is immediately acknowledged and attended to.
Cashier looked to the line and continued to ring her up.
She didn’t ask how long I had been waiting, didn’t apologize for the woman jumping the line and was upset when I passed a pair of faulty ear rings because they were missing a couple of stones on them.
I mean I usually am passive on things like this because I know what it’s like to work in retail, though that also means I know what proper customer service is and I that is something this entire shopping experience lacked.

I am very upset and disappointed with this store. They don’t deserve a star at all. I came in today and found 5 cute tops that I wanted to purchase. It was 6:40 PM and there were no attendants at the fitting room area because they were all chatting at the cashier area. When I asked if I can try them on, they told me they closed in 15 minutes and that the fitting rooms were already closed. It only takes me less than 5 minutes to try on 5 tops so I was really mad when they said I couldn’t try them on because they CLOSE IN 15 MINUTES!!! To top it off, they were really rude. What kind of company employs people with horrible customer service? Charlotte Russe at Valleyfair mall had better customer service and I loved shopping there till they closed down the store. I will never shop there again after my experience at the Eastridge Mall location. I guess they don’t wanna make more money and bring more revenues because they basically kick out customers 15 minutes before they actually close. Shaking my head!!!’

I love shopping at Charlotte Russe, but yesterday was terrible. The workers here are so busy gossiping that they don’t do their job. I had to walk up to the register and ask for a fitting room and a shoe size. It’s their job to be aware of the customers needs. I go to this location because it’s close to my house. Looks like I’ll be going to a different location next time.

I’m a mother with 2 daughters. We all have different styles but we all can always find something here for whatever the occasion ! We are faithful shoppers & love this location over any others we have been too locally !
Only downfall is the CUSTOMER SERVICE, some of the girls are rude & seem way too rushed. It’s a clothing store which should be a fun atmosphere, not a corporate level position !

My favorite Charlotte location. This store is always clean, organized, and they always have the cutest dresses, sweaters, and accessories. Their perfumes are inexpensive, and the same quality as bath and body and VS. I was told that they are made i the same manufacturing company. Not sure if that is accurate, but I believe it! The girls here are always super helpful.
My only gripe is that they don’t have anyone attending the dressing room, so you have to go find an associate. It’s not just this Charlotte, it’s all of them, so nothing personal against this location! Another awesome perk about CR is that they offer a 10% military discount! Not off of your total, but off of each item. How awesome is THAT?!

CR is not one of my favorites, I usually go when I am shopping with some of my friends. It is cheaper than forever at times, but I think their quality in clothes are as well. The Eastridge location tends to be way more disorganized, but I literally like to get in and out when I enter any CR.

I always go in this store and i never really find anything but yesterday i found 2 dresses that i loved.

Oh Charlotte! Let me count the ways I love thee!
This place is made of pure awesome. I don’t feel like I have to be a size 0 to shop here like other places I won’t mention. (Not looking for plus size either).
Customer service– Girls have always been sweet and helpful. Even when it’s super busy the lines usually move fast and I’ve always seemed to get help when I need it.
Clothing price– They have a lot of sales and affordable pricing. But what gets me coming back is the quality of clothing. It’s not cheap– in that I can wear it for years if I wanted to. can’t say that for all clothing ya know?
The last time I came here you got a free accessory with ANY purchase. Sweet! I’ll be back for sure.

love the trendy cheap clothes. always one of my shopping spots for clothes whenever i go clubbing.

When fed up with Forever 21’s clutter and/​or lack of selection. When fed up with Papaya’s prices. I go here!
Sometimes I don’t even bother anymore and go straight here!
Dirt cheap when there are sales and specials. Good selection of jewelry! What is up with F21 lately? They have NOTHING!
Plus, you get 10% off with your student ID card (excludes sale items).
I prefer this location to Great Mall’s.

I prefer Charlotte Russe to Forever 21 ’cause it’s easier to find stuff here. I’ll be honest, I fit more of their clothes, hence my preference. I come here a lot and half of the time, I’ll leave empty handed… buuut the last time I bought something here, it was pretty damn special. I bought the hottest pinstripe shirt dress. The first time I wore it to work, this guy could not keep his hands off me. Yeah, Charlotte Russe has done me some good.

The most organized and cleanest store compared to Great mall and Valleyfair. Both locations have the worst fitting rooms. Eastridge beats them both. Staff is friendly. Spacious, so the store isn’t cramped with merchandise. Nothing laying on the ground. Nice place to shop. Affordable. Even their green tag sale racks are neatly organized.

I am at that weird stage where I like the clothing but I also know I am older and I need to be mindful of the delicate balance between looking hip and dressing my age… I am not a fan of the booty shorts nor the tops BUT– they do have several cute skirts I have purchased for 15 bucks that I can wear out and wear to work.
BE FORWARNED– get ready to dig. a lot of times this place can get like ross and there are clothes everywhere… if you like something look within a fifty foot radius. you will probably find it in your size
On a side note I feel like this summer season has very little classic cute clothes– and the dyes and fabrics don’t look good on all skin types *cough making fashion racial* I like sticking to basics and I can’t stand super busy pattens – which happen to be in style. no wonder our kids are so hyperactive and can’t focus— everything from the music to their dress is fast paced and busy…

I bought a really cute clutch here for 10 dollars!
Cheaper than Forever 21.
However, the clothes here don’t provide much classy ones.
The service is friendly and they always ask if they can help.