Billy Beez

Overall this is a very fun place for the kids. However, I do find the place very chaotic on the weekend and some equipments are old and worn out. For example, a lot of foam balls that kids were playing have been bitten and scratched, and the pretend play spaces (shop, doctors office etc) don’t even have the correct toys in them. The price is steep ($ 20 for age 4 and up, and $ 10 for toddlers!) PLUS they charge for adults ($ 7). Come on! The adults have to be there to supervise the kids so this is totally just taking advantage of the families. I would have given it a better rating if at least the play space is being maintained.

Losing another star as they’re losing their ability to keep this place clean and maintained :(extra sad because I bought a multi-​visit pass!

Pricey and they had NO WATER to purchase. How weird is that. My 6 year old loved the slides. I’d come here again but I’m not crazy about it.

Cute little land for the little people at play. Being at the mall spoils the smart shopper. I have only seen the facility from afar but imagine that when the kids are at play it may be a fun «laboratory» of real world problems. Go figure, as long as no one gets hurt.

Great place for the whole family. My kids loved it. They have multiple structures and slides for the kids to go on to and play. I only got some snacks and it they were reasonably priced. Nachos were $ 3.50. And they put lots of cheese on it. We will come back for sure.

GIVE ME A BREAK. Charge for the kids but almost the same price for adults? A big rip off in my oponion. Perhaps a refreshment ticket or something to help offset. For the price I should be able to leave the kid since you want to charge a babysitting fee. Will I be back? BIG FAT NO.
Go to bounce aramark or some place else where the is actually more to do for the kids but they do not charge for adults.
Front desk people… Stop textinf… if I am paying for safety BE ALERT!!!

Very dirty. Looks like they haven’t cleaned since opening day. On their website it states they have a professional cleaning crew coming every night to clean but I saw otherwise. They have under paid, young staff that are clearly not properly trained. I saw two staff yell at each other. No costumer service. Broken equipment. Adults and children walking around without socks. Broken lockers. Rude staff. Over all a horrible experience.
There is only one pro for me and that is that it is very easy for adults to play as well. But other than that not sure when we revisit.
I really wouldn’t mind the price if the place was kept up and clean. Makes me wonder how their funds are being allocated.

What can I say but AMAZING AWESOME LOVE LOVE LOVE LOVE Billy Beez and Everyone at Billy Beez. In June of 2015 seeing that they were going to be opening soon. Oh Lord I could not wait. At that time I was still trying to decide where to have my now 5 year olds Bday party. I went there for a playdate to check it out and seeing how secure they were, the food at the Huney Café was good. By the end of the playdate I decided that this was the place for our Party. I went back and booked it. Lets just say that every one of my guests had a wonderful time. Enjoyed the food and seeing the kids have fun and best of all, the adults can play with their children and not get stuck! I have since gone back Many times as well as many of my friends. It is a great place to let your older children be independent while you take care of the little guys. They were a Huge Help to me during this Christmas Season. I set up a drop off for my 5 yo. He had so much fun with Lexi. A few days later a went back for a playdate, it was a little crazy as to be expected during a break from school. I never felt that my boys were unsafe for a second. I was surprised how many parties that were going on during this time too. Good for the Families and Billy Beez.
As for these negative comments from these other Families. Give me a BREAK about the dust. Where that picture was taken, kids can not even get to. They clean the facility everyday, as I have waited for them to open and have seen first hand the staff with their bottles and rags. As for the Tables, maybe yes they should wipe them down, but maybe Parents shouldn’t be SLOBS! Funny I have never left a table with any garbage or anything spilled. Things being run down after a short time of opening REALLY REALLY People. LOOK at what Our kids are doing, they play ROUGH!!! They take the items out of other areas and take them into areas that they are not supposed to. As 1 parent allowed her kid to take a shopping cart into the one play area and let them push it down a slide almost hitting a small child. And this Mother did NOTHING! Thankfully I caught it before it hit a child. I am not going to parent a child that is not mine, but make sure your kid isn’t tearing up the place, maybe things will last longer. As far as a NOROVIRUS, People should not take their kids out when they are sick, that is not Billy Beez fault that sick kids are infecting our children. If this truly was a case of the facility not being clean it would smell like the Mouse Place. I will be polite and not name them, but I think we all know who I am speaking of. I was there at the peak of Christmas 2 times, I have been back as well my other friends. Funny not one of us got sick. I tell everyone I know and don’t know about Billy Beez and tell them how Awesome of a place it is. I am excited that they are here and a great fun place without video games for my boys. I always have crying children not wanting to leave when we sadly have to. Can’t wait to go back soon.

no paper towels in bathroom, hand dryers not working.
Manager Kathryn B is rude — I asked to buy 1 gift card for 1 entry, she said we only sell packs of 10. So I said — well when I called someone told me I could buy just one card, she processed one card while she signed and handed it to me w/​an attitude. If customer service is what you are there to provide then keep the attitude in check.

Were do I begin. there is such a long list but ill only get into the important things.
Norovirus: had met with 4 moms 2 dads and 7 kids to play here within 8 hrs everyone was super sick went to ER and it was Norovirus. Most commonly contract threw feces and vomit. I would excuse this is just a fluke but every single person got sick.
Place has gone down hill faster then any place ive seen before!
The place is so dirty and unsanitary I WILL NEVER VISIT AGAIN AND WILL RECOMMEND TO SNYONE TO STAY CLEAR!
SPEND MORE THEN $ 100 to get violently ill!

**This review is for a party reserved in one of their party rooms**
Party was for 12:00pm on a weekday. We’re told that the would make an announcement at 11:45am to come to party room. Wrists bands even said 11:45am. Kids were having fun in play area and when I looked at my phone it was passed that time and went up to ask someone about the announcement. She clearly forgot, but it’s so loud in there you can’t understand anything they say over the PA system anyway.
Party goers start gathering at party room and they were still setting up AT NOON. They were NOT prepared for the party to start at that time. No drinks or pizza were ready. 50 hungry kids waiting to get into room. Party started finally around 12:20.
Room has no space for adults. After all 50 kids sat down, there is no space for the adults. We had to assembly line pass the pizza because there is no room for anyone to walk down. It got really hot and stuffy with all the people in there. And no the adults couldn’t step out because we had a lot children of 3 and under that need adults present still.
There was one trash can in the corner that you couldn’t get to since you weren’t actually able to walk across the room. They brought another trash can and left it unlined and started throwing food and drinks in that.
Understaffed and the staff they had were frantic and didn’t seem to know how handle large group parties.
This party was NOT for my kid but I can definitely say that they left a very disorganized first impression and I wouldn’t book a party for my own children here. There are much better organized places for the same price.

What a huge downhill difference a few weeks can make! All the new shiny block toys are gross, and worn out. I saw dust everywhere, especially on top of the slides. The café is a nightmare! The tables were loaded with garbage. I asked the Asian guy working if he could wipe down our sticky table, he told me to ‘go ask someone at the front he doesn’t have any thing to clean it with’ what the hell, I don’t work there I should have to hunt someone down to clean a stupid table. I asked 2 employees, one calls a manager (by the way I never saw the manager! No apologies from this ‘manager’) I saw people take fruit cups and drinks without paying because employees don’t work in the café!
The employees also DO NOT monitor the floors, the only workers I saw were at the front desk and exit doors. I get that the holidays are crazy, but for the HIGH price point, Billy Beez should be a well oiled, clean machine.
And it’s still dumb they make parents pay.

One star because my kids have fun.
Minus four stars for the following reasons:
It’s expensive.
The toys in the village are all worn out and dirty.
Lack of supervision by employees and parents
Minimal food selection.
No one enforces the rules
Not enough employees to tidy up during open hours
Kids were building a fort with the long blocks in the ball area which could have toppled over other kids.
Trash left in tables never cleaned up for the 3 hours we were there
Not everyone wore socks!!!

Here for a birthday party! My kids had a blast which is the whole point of these businesses. You’re NOT coming for the food. You’re coming to let your kids run a muck & scream their lungs out. When they knock out for a nap before you even pull out the parking lot means this place did their job.
Regarding security, they take a picture of your group upon entry and check the photo when you leave. I mean it’s not secret service, but at least they have something. PSA: Parents, please keep an eye on your kids.

This place is dirty and expensive. Not a fan of places that charge for adults either. $ 50 for a family of four.
Came here on a Sunday around noon. Café had no more pizza so I ordered a grilled cheese and fries. Fries we disgusting and still pretty much frozen. Grilled cheese was not a «grilled cheese» it was toasted bread with pieces of cheese inside that wasn’t even melted.
A kid threw up and it went unattended for almost 10 mins. Witnessed another kid walk in it. Lots of kids without socks and even adults. It’s like hand foot mouth disease breeding grounds.
Toys are also broken in the play areas too. No play food in the grocery store or pretend areas.

I love this place. Located in Oakridge Mall, it was like a Chuck E Cheese playplace on crack. Sort of reminds me a Discovery Zone (for all you older folks or those that grew up in Colma/​Daly City) where there are a bunch of slides and places for kids to run around and get lost in– but at least they’ll have fun.
There are numerous slides, and not slow kiddie baby slides. These are steep, fast, scary slides, even for adults. The first slide I went on scared me because I wasn’t expecting it to be so fast, and I fell on my butt as the slide spit me out at the bottom. I didn’t even want to get on any of the slides anymore because I was traumatized, but it’s fun watching smaller kids get on the slides and seeing the frightened look of terror on their face as they slide down.
There is also a two-​level arena with foam balls and air guns at the top to shoot the foam balls at the people on the bottom. The male adults/​fathers I was with had a blast in this area. I, myself, was frightened. There is a food court, and you can rent the party rooms for a birthday (which we did) although you only get a little bit of time in the party room (an hour max I believe) and you get access to the playplace for the whole day. There is also a kiddie area for tots, and a little town with play houses for the kids to enter in and play house in. There is a snack bar if you get hungry and really there is something here for everyone. As an adult person, I wasn’t anticipating playing here but I did and we stayed until it closed at almost 10pm — Enough said.
P. s. At night on the weekends they turn off the lights and sell glow sticks but it’s not really worth it (as we discovered after we bought a bunch) because the facility itself is not completely dark. There are a few lights still lit so it’s still pretty bright and they kept turning the lights on/​off, I don’t know why. Ugh.

Pricey but worth every penny! Our friends told us about this spot a while back and we are finally checking it out. Tons of fun for all ages. Slides and climbing galore. In and out privileges so you can hit the food court for lunch. Next the I will definitely get the toddler pack, 10 visits $ 85 and one free adult.

This place was more expensive than we expected! It was over $ 50 bucks for two adults and two children, but the kids had a blast and we did too!
This place has entertainment for small children on the left and big slides/​play pens for the older children all which are accessible to adults… if you can fit! Some of the climbing parts are a tight squeeze. My favorite part about this place was the ball pit area — you can collect balls, go up on the upper level and shoot each other air powered ball guns. Watch your back in there! When a little kid gets you right in the dome, there isn’t much you can do about it!
If you plan on running around with your kids, I recommend wearing activewear and leave a big bulky purse at home. Shoes are not allowed in the play area, but socks are required. They sell socks there for about $ 2 – 3. You’d think that this stipulation would keep the place clean, but our socks were gross by the time we left. Bring a plastic bag to put the soiled socks in!
There are a few staff members available on hand to supervise and they check wristbands that you get before coming in to make sure you are leaving with the correct kids. They also take your picture at the beginning for extra security.
The kids didn’t want to leave. It was pricey, but definitely worth it for us!

Staff — We were given matching wristbands and our picture was taken as we entered. As the day went on I watched interactions with staff and guest. When a kid was lost, 2 staff members kept her safe. When an adult lost a child, a staff member would escort the adult. I noticed staff in the front and a few in the back tending to the birthday parities and food location. I did not see any staff in the play areas mentioned below. EVERYONE who left had their wristbands checked. When it was very busy, the security cards were ignored. Since we had our picture taken when we arrived it could be seen on a 1″ by 1″ screen, too small.
Speaking of the staff, everyone we encountered ON SITE was wonderful. I asked A LOT of questions. Since it is new and the web site is still being developed I felt the staff was knowledgeable on the area as it is at present. I had to talk to a manager about group reservations to get more of my questions answered. The Website is Still under construction? If you are a business in this area, GET YOUR WEBSITE INFORMATION DONE!
IT was VERY clean — partially because of it’s newness, but also the staffs attention to cleaning. I spoke with more than 1 staff member and they both confirmed the cleaning regimen.
Advice for adults — BRING SOCKS for ALL people. Wear clothes you can move in. The crowds on Sunday were great. NOT overcrowded, but I can guess on high heat and on Saturdays this place can get overcrowded. Use the In and out for when the crowd gets to be too much and your kid gets tired.
The Ball Area. Soft mats to play and sit on, my son LOVES air pressure, Balls, and Air Cannons. He spent the majority of his day in this area. My suggestion is make sure there are some more buckets to pick up balls with. There were 2 kinds of foam balls, blue — better for the cannons and air pressure, and purple — great for throwing at each other. I am not certain if 2 of the air cannons were meant to push air out, but it felt odd that they did. Also, as an adult I felt the stairs to get up to the cannons were difficult for adults — although I did see many who climbed them. I was glad to see there was protective plexiglass for those who used the air cannons.
Slide area — OMG, SO MANY SLIDES! I NEVER saw a line for a slide the entire day. The majority of the slides were easy for adults to get to and get into. There are also a lot of areas to keep a visual eye on your kid. The climbing areas height on the MAJORITY of the walking areas was 6ft, easy to get around, There are some areas which would require anyone to crawl, but good padding. There are many slides side by side and at least 3 slides where you can slide next to your kids.
Village area– This area is where we spent the lease amount of time. Good play for the imagination and interactions. VERY open for easy sightings.
Young Beez area — Intended for Infants and toddlers this looks like a fun area. Good enclosed area near the front desk and they have a constant eye on it. This is a great area for younger kids, although maybe just okay for the under 1 crowd.
Basketball/​Soccer court — it is behind many of the slides. From the outside this area looks empty most of the time. The score board had issues working. My son had more fun controlling the one score board section that worked than playing either basketball or soccer.
Food Area — The menu is small, but not bad. we had the pizza, which tasted fairly good. I am glad to see there are no nuts used in any product and there was the gluten free chicken option. The manager said that if I had a lactose free kid in our party, she would allow us to bring in our own food — THANK YOU. I would like to see more fruit and veggie options. Also there is an open case to pick up a quick cold drink, which is at kid level for easy grabbing.
Seating for adults — THANK YOU FOR HAVING A LOT OF SEATING ALL AROUND THE ENTIRE AREA TO SIT!
IT CAN BE EXPENSIVE! It is $ 20 for 1 child (5 – 17) and $ 7 for the at adult while $ 10. for a second adult. INFANTS are $ 10. The upside is the pass can be used all day. However here are my issues with the price WTF are you doing charging MORE for a 2^nd adult??? SERIOUSLY, as parents we are there to supervise our kids. So for a duel parent and 1 child, we are paying roughly $ 37. Most people would spend 1 – 3 hours and if you have an infant who can barely play on the equipment these prices are NOT worth it. If you know you will come here more than once I would recommend purchasing a 10 pack for $ 150 (for kids 5 – 17) It also includes the adult for free ($ 15.00 a visit). Our 7 hour visit turned into $ 2.85 per hour for the kid. For us today, I felt this was a good deal, but if I were to spend only an hour or two, I feel this would be a rip off.
Parties — I did receive information about booking a party here which GREATLY reduced the price by half! per person AND includes a room for your party and some food. I will need to find out more before I plan our group play date.

Noelle’s Unilocal Notebook 2015
Billy Beez indoor playground is owned by Arabian Centres Co. Ltd. based out of Saudi Arabia and is currently expanding their indoor playground in the United States of America. There are five Billy Beez located in Saudi Arabia and one location in Egypt ((too bad there are none in Dubai!)).
Came to Billy Beez with my husband and son last night to check things out. Came back to Billy Beez this morning with my toddler and bought a Toddler 10 Pass Pack.
Customer service was friendly but highly disorganized.
There was a large mother’s group with their toddlers in tow– a group of nearly 30 and one cashier. Eventually, they had another cashier to help the other customers.
1. We purchased the Toddler 10 pack.
2. They took our photo.
3. They put bracelets on us (this is for re-​entry).
I will have to come back with my husband, dad and mom to updated the family photo associated with our account. To enter you must have the Billy Beez employee swipe your card me make sure you’re the correct family associated with the account, then they let you inside the playground. To exit, they swipe your card again to make sure you’re exiting with the correct child which is great security feature.
Honeycomb Village is a play area for kids made up of separate buildings– a bank, hospital, school, grocery store, pizza eatery, bakery, home with kitchen and garden. The playrooms are decorated with toys from Melissa & Doug (which we have at home purchased from the Wooden Horse in Los Gatos) and IKEA. They also have miniature cars for the kids to ride around Honeycomb Village complete with a mini gas station area.
You’re required to wear socks and place your shoes in the cubby area. If you don’t have socks they have them available for purchase — no shoes are allowed in Honeycomb Village or the slides or soft mat play area. The employees weren’t enforcing the sock rule — so some parents and kids were walking around barefoot (gross).
This is a very nice indoor playground for toddlers. They have a café that isn’t opened yet. There are private rooms for birthday parties, the starting costs are $ 199.99 and up so the sign reads but they don’t have any more detailed info as they just opened up.
You can pay for a day pass for you and your child or you can purchase them in larger quantities.
Quick Notes
Toddler 0 – 4 ages $ 9.95
Child 5 – 17 ages $ 19.95 (day pass with in and out privileges)
Adult ages 18 – 64, 1^st $ 6.95, 2^nd $ 9.95
10 Pass Pack
Toddler $ 75
Child $ 150
When you purchase the 10 pass Toddler pack for $ 75 that includes one free adult, with tax it totals $ 81.56, which breaks down to $ 8.16 per visit with in and out privileges for the day. So let’s break down the math, if you visit once a week for an entire year with tax out the door it will cost you $ 424.32 for one toddler and one adult. I would love to come here twice a week for the entire year but that would cost my family $ 848.64 at the bare minimum.
I love Billy Beez but it’s too expensive to come here twice a week for an entire year. Currently, we have memberships to the California State Railroad Museum, Happy Hollow, Monterey Bay Aquarium and Premium Annual Passes to Disneyland.
I would give Billy Beez five stars if they had a more reasonable price structure. This is a great place to go with your toddler or child, as a family or let your hubs take your kiddo or kids out while you go to the spa. Billy Beez is a Saudi Arabian owned company located in an Australian owned Mall (Westfield Shopping Town Oakridge) in the heart of Silicon Valley!
This place is simply awesome!!!
Noelle’s Notes
Great place for kids
Expensive if you plan to visit weekly for a year