The Jungle Island

We recently visited this location to (sort of) celebrate our daughter’s birthday. We didn’t have a birthday party, but we didn’t need one either to have fun.
The entry fee gets you in all day for unlimited play. I love that the most about this place. Too many places are putting limits on how long kids can play and it can get pricey staying past the first hour.
They have a large indoor play area with countless tunnels. Within this play area there are a few large slides and a ball pit. There were times where our kids would be up in the tunnels and would disappear for 5 or 10 minutes at a time. It’s just very intricate and I think that’s awesome. There weren’t many parents in the tunnels, however, parents are allowed to go up there. My husband and I went up there once each and it was a blast. We didn’t go up there solely to play but to entertain and follow our kids around.
There’s also a bounce house just past the ticket redeeming counter and another smaller play area with a ball pit, possibly for smaller children, but our kids played over there as well.
The arcade is okay. Not all the games worked properly, but I think we had fun anyways. We definitely won a lot of tickets. There were a few times where the game we played did not give us the tickets we earned, but we found an employee who was more than helpful in giving us our tickets.
There’s a café in the middle with a medium size seating area. We only ordered the Family Safari meal, I think that’s what it’s called, and it wasn’t too bad.
At this location there are also bumper cars, laser tag, and an outdoor play area. We did not experience any of these during our visit. The bumper cars were out of service and it was raining outside. I wish we had tried out the laser tag, but next time!
I’d like to point out that for a weekend (Sunday) it wasn’t overly crowded. I was certainly expecting it to be a mess, but it wasn’t too bad.
We will definitely be going back.

Good: My kids enjoyed it. The staff were friendly and easy going. My kids seriously love the bathrooms here. There are family restrooms and changing tables and kids potties and kids sinks, even in the men’s room. Restrooms were also quite clean
Bad: About a third of the video games weren’t working correctly. There was quite a bit of trash on the ground, especially in the toddler area. Food is corn dogs, pizza and burgers
Summary: All in all a fairly OK way to kill 3 hours on a rainy day for $ 23

Play area fun for kids! Do Not, under ANY circumstances, eat there. The food is expensive, crappy, and takes over an hour to make. Legit over an hour for crappy cheese pizza– personal. Is this a joke?

Drove by on a Sunday heading to Chuckee Cheese, made a pit stop w/​4 of my nephews and 1 niece.
Decided to stop by, looked pretty empty but they had laser tag and my nephews wanted to go in. I spent $ 120 on entrance fee + laser tag and Bumper cars.
My kiddos & GF loved laser tag, then they went on to the «Jungle Area» I even enjoyed myself. Pretty cool, we didn’t try the Machine Games nor the food since we were already planning to head to Chuckee Cheese right after, kind of glad we didn’t b/​c all these bad reviews.

I’m not a usually complaint person but this is ridiculous let just say that this was our first visit and when were walking in I saw a variety of arcade games for my kids so when I was buying my kids admission I bought 150 tokens so my kids can have fun BUT what was my surprise that I least 10 games were out so we couldn’t use them all so I tried to return my last 50 token’s and my surprise was that they couldn’t do anything for me so I obviously asked for a manager in was so disappointed to talk to a teenager as general manager that any idea what costumer service means is shame that somebody like him is running the business I guess that’s why the place is so empty I probably not coming back is just irritating when you spend over 120 $ and don’t care I honestly wanted to tried it but been many other kid amusements around where they do care about you cause they want your money every weekend and just to mention the name of the OF THE GENERAL MANAGER IS ZACH and is funny that he said it was my fault for buying to many Hahahahaha is funny anyway I just want say something about this cause I asked him about he’s boss number and completely denied saying that he’s only boss is owner I probably going to posted on Unilocal and Facebook so other can think it twice before they wanna spend their money in place like this

This place is either on the verge of bankruptcy or the owners are greedy/​lazy. My niece and nephew had great time BUT bumper cars were broken, laser tag was broken, a majority of the arcade games were broken. They would either take your money and not do anything or tickets wouldn’t dispense. Also buttons were missing, tickets wouldn’t dispense, games would get stuck in the middle of the game, etc.

Love this place. I’ve been coming here for years. The kids have fun and so do I. Wish they would please bring back the beer. I believe most of the parents are responsible enough to understand that this is a children’s place and should know not to over do it. But as a parent I like to enjoy a cold one while my kids have a good time too.

My daughter seen the ad for this place and has been asking to go. I like to read the comment on the place before I ever consider in taking my 4 year old anywhere. Even though the remarks for this place were negative I brought my child. The majority of the machines don’t work and if they work the machine doesn’t give the correct ticket count. This place is overprice for what they offer. I think I will stick with chuck e cheese.

10.99 for child for the entrance doesn’t worth it, the tables and chairs are horrible, to dirty, my kids inserted coins in three games don’t work pizza to expensive floor damage.

1. 9 $ for a kids pass, not worth for the place.
2. The food is disgusting. Do not order the pizza, you cannot eat it due to bad smelling cheese.

Came here for my friend’s daughter’s birthday party. The girls had a lot of fun… for the first 30 minutes… and then were rather bored afterward. We tried our best to get them to play for at least two hours, the last portion of which they started scavenging for tokens in the arcade area to try playing a game. The playground area is ok, but small… and I just kept thinking about how many germs were lying around there and in the ball pit. We also ordered pizzas to share — large cheese, large pepperoni, small Hawaiian, and small bbq. The two larges took about 30 minutes to come out and the the two smalls didn’t come until another 30 minutes later. Super slow service and the pizza was very mediocre. Not sure if I’ll come back here… honestly probably only if there’s another little kid’s birthday party to which I am invited.

We had a birthday Party today and I am totally disappointed. I will not recommend this place or never go back there again.
First they change my menu order and food comes very very late ! Almost when every one is ready to leave. No one directed us on when to get the return goody bags (we specifically asked them if they want us to get them ahead to put it). The hostess had no clue what they were doing and how to or what to do.
This is all one thing now comes the big one! Some of our guests arrived quite late after we went to the private birthday party room. The guests happened to leave the gifts at the front and we missed 3 of the gifts which never reached us! No body knows what happened to them. When I immediately called Jungle Island San Jose, some one on the phone says «Nobody had turned in anything yet to us, so let me see if anyone turns it in I will get back to you! Why would they be misplaced from the gift cart if they were to be returned !! LOL !!

My kids really this spot. I know it’s a little out dated but on a rainy day kids have a blast here. Staff was friendly and my kids enjoyed the sugar rush and the ability to run it off. Ball pit was especially great!

We visited the jungle today for a family fun day in hopes of having my daughters 2^nd bday here… We were very disappointed in what the jungle has turned into… Nothing worked! Every game had some sort of issue and needed the maintenance guy to help either fill the tickets or redeem eaten tokens…
Could’ve spent our Sunday afternoon in a million better ways than wasting money at the jungle.

We held a birthday party for our sin here and it was a blast for all the kids and parents. The laser activity was fun as it was parents vs kids! I would recommend having a party here.

New management makes all the difference. I’m very grateful that the new owners have made good on their promise to makeup for the problems we experienced in the past. Even though it was not their fault.
Jungle Island is a fun place for kids to play, relax, and have fun with their friends, and with new management, I have confidence that they will do their best to make you and your families’ experience a pleasant, fun and happy one.
Thanks Jungle Island, and thanks Bea in particular. Goodluck!

We had a terrible experience at Jungle Island today. None of the machines were dispensing tickets, and about half the arcade machines are wholly geared toward the tickets. We came late in the day so I’m not sure if they were all out, turned off or down for repairs. My 5 year old was just throwing the tokens in the machines to spin the wheel, push the buttons, land the tokens in the slots, etc and then nothing would happen. A bunch of the machines were also completely out of order, including ski-​ball. There were big kids wrestling in the ball pit and playing in the tubes so my 5 year old didn’t want to play there either. There were also big kids in the jumpies. There were very big rowdy tattooed guys (Dads?) playing air hockey so even the adjacent whack-​a-​mole was off limits for us.
I spent $ 20.95 for admission for 1 kid and 45 tokens — what a waste. My 5 yr old was bored and he wanted to leave almost immediately. I convinced him to try to stick it out but the experience didn’t improve and we stayed for a grand total of 15 minutes. I asked for a refund of the admission but was told no. The attendant said she could give me tickets for Popeyes chicken inside the facility but I said no thanks.
I’m doing 2 stars because the place was clean (I saw them spraying and wiping the tables), it didn’t feel unsafe, and at lease the girl up front who helped us was nice. She wasn’t helpful or accommodating, but at least she was nice. I don’t see us going back, despite the 30+ tokens left in my pocket.

I bought the summer pass. My daughter can get lost and have fun for at least 2 hours in their tube space.
Good pizza at better prices than chuck e cheese.
Another good reason is it has physical actinides for kids. Unlike chuck e cheese its only video games.
New owner came and spoke with us. He really turned around the place. Clean, safe and hours of fun for kids.
Take your kids out its worth it

One word: GHETTO. You’re better off at Chuck E Cheese, at least their games are all functioning and they keep the place updated due to the traffic of kids every day! We came here for my nephew’s 9^th birthday because the Saratoga location was relocated (?).
This place was disgusting. The games are broken, the dim lighting just makes it creepy and old looking inside, everything is outdated and dirty I mean the floors were so sticky you could hear your shoes as you walked, and the food was the WORST part. First off, we ordered 2 large pizzas (1 combo and 1 pepp) 2 orders of mozzarella sticks, 1 order of buffalo wings and 7 drinks. All totaled to $ 103.00. OK FINE, it’s expensive but we thought the food would be good since it’s expensive, right?! Food came out and it wasn’t even CLOSE to DECENT. The combo pizza was halfway cooked! The crust on one side was still doughy and flimsy, and other side was burnt. The veggies were cold, the buffalo wings tasted like cat food and the mozzarella sticks were burnt and not even breaded. Overall: don’t order food here.
We were nice enough to ask the guy to cook the rest of our pizza but still… who gives pizza away like that?! I mean would YOU eat it? If the answer is no then reevaluate who makes your pizzas please. Then we asked for a manager because the kids didn’t want the burnt pepperoni pizza, nobody touched it. The «manager» said we could get a full refund or have them bake another pizza. Of course we asked for a refund cause that piece of shit pizza wasn’t worth 30 $ when you’re better off buying 6 for 5 $ each @ Lil Caesar’s. Well the guy who rung us up for our food already clocked out so she couldn’t grant us a refund since it’s «under his account», we were fine taking tokens in 21 $, not even the full price for how much we paid for the pizza.
Whoever owns this establishment needs to just shut it down for unsanitary reasons and your sad employees who hate their jobs. Thanks.

The Jungle Island (JI) is an indoor kids play area that has lots of stuff to keep kids of all ages entertained for hours. I don’t usually frequent these places but the recent rain had me desperate for something fun and indoors to keep my 3-​year-​old from driving us cuckoo from being cooped up. So we decided to come down to kill a few hours on this rainy Saturday. Here’s a rundown of the JI’s features:
Giant Play Structure– This is crown jewel of the JI. This thing is a pretty massive, multilevel play area that can only be described as mayhem. Trying to keep an eye on your kid in this thing is practically impossible but you should try your best. It’s a «Helicopter Parent’s» nightmare but heaven for the kids.
Toddler Area– Pretty tiny area for the under 5 crowd that includes a ball pit, mini play structure and lots of token-​driven vehicles for them to ride.
Laser Tag– Didn’t really see what this was all about but with only a 3-​year-​old it’ll be a few more years before I can.
Bumper Cars– Only watched some people drive around and it looked like tons of fun. I think my son’s still too young for it but I didn’t really check. Next time, Gadget…
Arcade Games– A few older (1998 Star Wars!) actual arcade games and the rest are those games that kids play to get tickets to get prizes. They’re a total scam and you’ll never get out what you put into it but you kinda have to get over it. You have to remember that as long as the kids are having fun you need to let it go. My son did happen to luck into a jackpot (800 tickets!) so we got all kinds of small plastic junk and crap we’ll never need but, again, he loved it so let it go.
Café– Didn’t eat here but they have all the usual stuff (e.g. Burgers, Pizza, etc). I can’t imagine it’s any good but I don’t know that for a fact. Personally I’d rather hold out and go ½-​mile South on Camden Ave to one of my favorite places, the Malibu Grill, for a bite.
Private Birthday Parties– Didn’t participate in this but saw a few private parties being held and everyone seemed to be having a good time. I didn’t really look into the details.
Service– I saw a few other reviews talking about the staff being «rude» or «terrible», but I found my experience and observations to be quite the opposite. Everyone was very nice and helpful from the initial entrance to the lady exchanging our tickets for prizes.
Personally I’m not a huge fan of these types of places because I think they’re a little overly stimulating and I’d much prefer to take my son on a hike, to the park or some other semi-​educational activity (e.g., Zoo, Museum, etc). Not to mention this place is a little rundown, gross and gave me a headache but, as I mentioned earlier, we need to learn to let our expectations and hang-​ups go and the place really needs to be about the kids. I would probably rate this as 2.5-stars but my son had a blast so I really have to give it a bump despite my curmudgeonly ways.