Belmont Hardware

Great selection of hardware, faucets. Lovely showroom. Helpful staff. Can be busy on weekends if you need a lot of help. Nuch preferred over Saratoga Plumbing

Came in today looking for some mirrors. They didn’t have what I was looking for, but then I started looking at custom pull handles. Asked the sales rep about custom order. She wasn’t with a customer on the phone or in person, but was distracted looking at something else. She barely looked at me, and didn’t offer to assist me or provide additional information. She seemed anything BUT interested in helping me. Flat out rude. Would not shop here again, even if I was doing a complete remodel. Terrible customer service.

We went to Belmont Hardware on DeAnza because it was closer to us than the one in Belmont. We were helped by Michelle Carcot. She offered the best sales help we have ever had. She immediately recognized our old shower head and knew what we would need to pay attention to in replacing it. She gave us details, prices and even suggested alternatives for our particular job in a very friendly, efficient way. We recommend both Belmont Hardware and Michelle Carcot without reservation.

I called them regarding a door handle. Veronica took the time to look at the catalogs, responded to all my questions and offered to show us the product. My wife went there and she got the same great service.
4 stars because we haven’t ordered yet :-)
I’ll upgrade to 5 once we have the hardware.

Great place for all the hardware you want! Staff was extremely helpful! Will definitely come back.

They have a wide range of hardware but their customer service is not good. When I walked in no body bothered to help me or even acknowledge my presence even though there was just one more customer in the store. Selection is good but prices and attitudes are very high.

We have worked with Diane and Dave. Diane is my favorite as she is incredibly knowledgeable. The sales associates at Belmont are efficient and knowledgeable. The variety of hardware is impressive, particularly lines of inventory that are beautifully high end and hard to find. However they carry many well price quality lines as well. It is easy to make a mistake with plumbing fixtures or hardware. Belmont has saved us (from ourselves, no less) on several occasions. Good value, and good service. Highly recommend. It is ALWAYS wise to come to stores like this (which require an experienced sales associate) on a weekday morning, especially Monday, Tues or Wednesday morning or midday, especially if you need LOTS of their time. I never come to this place on a weekend, even though I work full time. I think the review by Nupur S. is a bit naïve, and yes, they close early on Saturday. Imagine! Letting employees have a bit of time off so they are fresh and able to be pleasant during the week.

Had a great experience! Not sure why the other folks complain about the service, I found them to be very helpful and saw others who were being given good service during my visits. You really can’t expect to spend excessive time on a busy Saturday to ask basic questions. Do your homework before or come during the week when they are not waiting on lots of customers.
I had specific door hardware to replace from brass to satin nickle finish in order not to have to replace the entire door. The sales person, David Nakamoto, was efficient and wrote a quote in record time. He looked at pictures of the existing hardware and was able to quickly determine part numbers for all the door accessories. I could not have done this efficiently online. He also suggested that we NOT replace the mortise door handle mechanism since there were no problems with it thus saving us hundreds of dollars. I wouldn’t hesitiate to use them again for furture purchases.

We worked with Nicki Wing at the store and had excellent service from her. We interacted over a period of several months and ordered a lot of our fixtures and accessories from the store. Service was great, prices are somewhat higher than you can find online, but we decided to 1. Support a local business and 2. value the relationship we had developed with Nicki and continue with her. Good decision. Would recommend this store — very good selection, easy parking and knowledgeable staff.

They have a really wide selection of hardware for kitchen, bath, and door. Biggest I’ve seen in the area. Went their about 3 – 4 times during our remodel and found really nice stuff. They are super expensive though. You can find some of the stuff they carry in store online for about 30−50% cheaper. Some of the staff was very helpful and friendly and others not so much. So overall I give them a ³⁄₅

Poor service. Came in here to start our investigation for our house remodel which includes 3.5 new bathrooms. We know nothing so wanted to find out some basics. The sales lady Veronica told my husband he couldnt expect to do this on a Saturday!!! Then I went into to say hello and she told me she would be right back but never came back. Then the store started to close. Guess they don’t like to work on Saturdays even though they are open. Save your time, go up the road to Saratoga plumbing. At least they are willing to answer your questions.

Great store to buy the exact hardware you want. If you are the kind of person who looks at a piece and says «wow that would be great if it were ¼″ longer and had one more accent line along the right side» this is the place for you. They seem to have an infinite number of variations on each theme. Like that drawer pull but need it slightly wider? Check! That faucet is good but you need one slightly shorter and in a different finish? Here’s the right size and the finish to match.
Staff is super helpful but not pushy. None of the merchandise is inexpensive, but if you’re looking for something that will be «ok» then go to the Home Depot across the street. But when it has to be perfect, this is the place.

This is a great place to start your planning. They have a wide range products. Very friendly and patient. I have spoken to two of them Joe and Michelle. They walked me through all the products I would need, and would satisfy my requirements.

Rude Rude Rude. I was in the store and not one salesperson even acknowledged I was there. It was near closing time on a Friday and I had a few things that I needed to know before I brought my husband with me on Saturday to make decisions on our remodel.
I walked upstairs to the showroom and found a saleswoman busy helping another couple so I asked her if there was ANYONE who could answer a few of my questions. She called for help and a salesjerk came upstairs with an attitude like I was really putting him out — his arrogant tone and short replies reeked of aggression and irritation.
***Earlier someone flipped the lights on and off upstairs to let us know that the store was getting near closing… I wonder who that could have been?***
Bottom line — we won’t even consider coming here for our remodel. We have lots of work that needs to be done in our home, but not a penny of it will go in your pocket.

This is a beautiful place. We came here looking for a hinge for our kitchen cabinet. We’ve been sent here from Lowes, Home Depot, and other Kitchen stores. We were helped by a lady who gave us information about the hinge and showed us a catalog of a distributor for the particular hinge we were looking for. She was very helpful.

This place has great stuff, but I was in the store for 20 minutes and no one offered to help me. I had lots of money to spend, to bad for Belmont Hardware.

Seeking to sort out a broken Baldwin door knob and latch, I visited Belmont Hardware. There I met David Nakamoto, who was helpful and knowledgeable. He figured out the replacement part I needed, and explained it should still be covered by warranty. He sent me off with the part specs and the phone number for Baldwin. Thus, no order for Belmont on this visit, so the least I can do is convey this big thumbs up for good service!

Today you can basically get anything much cheaper online than from this type of stores, however, I’m willing to pay a premium since I do value the services i receive from the face-​to-​face interactions with the staff. However, this isn’t the case with belmont.
I’m remodeling my whole house right now and need to buy all types of kitchen and bathroom hardware. This store is close-​by so I was hoping to buy some items here which could save me some time. The first time I visited here, no one came and asked me any questions or introduced to me any of the products. It’s okay, I looked around on my own then left, although I did wish someone could have given me a short intro to the displayed products, I told myself that they might just be too busy.
The next time, I dropped by, still nobody talked to me (I did see their staff sitting at the desk doing nothing). I had a lot of questions, so I approached a skinny blond old lady and asked her my questions. She was not helpful at all, she was cold, aloof, I could clearly feel that she was not willing to help, after about 2 mins, she said she had to left to help an existing customer. She never came back.
I paid another visit here recently hoping to finally talk to someone since it’s a weekday and they must be not that busy. I walked in, after 5 mins, nothing, so I talked to a guy sitting at the desk, telling him I was looking to get a quote for my two bathrooms, he then went in and got me the same lady I talked to last time. She was still like that, cold, not friendly, no smiling, I kinda felt that she didn’t want to sell to me at all, whatever question I asked her, her answer was always vague and not informative. I showed her the specs of my bathroom and asked her for some recommendations, her attitude was like «whatever you like», I told her I would like to buy a 5″ bath tub of a particular brand, she told me there was none, come on, I was looking at the same book, and it was clearly listed there! What does it mean? She just doesn’t want to sell to me? About 5 – 10 mins later, she saw someone came in and just left me in the middle of our conversation!!! So darn rude!!! I was so stupid and waited for her by the counter for about 10 – 15 mins before I realized she would never come back. (during this 10 – 15 mins, she didn’t even say a word to me knowing I was waiting)
Frankly speaking, I felt deeply hurt and discriminated. Glad that I had enough decency to control myself and told her that I was leaving because apparently she was busy. She gave her biz card and told me she had to help that customer because she was working with her before me. What a liar, I was the only customer in the store when I walked in!!! I threw her biz card away after I stepped out of that place. who the hell they think they are. I will never ever visit this place again!
I’m not a very sensitive person, so trust me, there WAS something wrong with that lady’s attitude. I’m not sure if she serves all the customers this way, if she does, then I will just say that I was so unlucky that I got the wrong person, if she just treated me with that kind of attitude, then I will call it DISCRIMINATION, not sure what triggered that, because I am Asian? or because I can’t speak English in a perfect American accent? Come on, here is California. Whatever it is, don’t go to this place if you want good services. They do have a good showroom, but people there are just rude and discriminating.
To that lady:
I know your name, but I respect your privacy so I won’t say it out here. Please, also learn to respect others.

Good Selection. Good Service.
We went to Belmont Hardware to look for a faucet for our bathroom remodel. They had a nice selection of faucets on display. We found «the one»! A lovely modern, well-​built Graff faucet.
We asked Joe a few questions. He was super-​friendly and super-​helpful. He directed us to their bathroom where the same model of sink we already had (Sonia P10) was paired with the faucet we intended to buy (Graff Sento). Nothing like seeing all the parts working well together! We ordered the faucet, were told it would be in within 1 – 2 weeks. We received a call 1 ½ weeks later that the faucet had arrived.
We are very happy with the product, the service, and were glad we could patronize a local business.

This is THE place to go to look for cabinet or appliance pulls or knobs. There really is no comparison to the selection you’d find at Home Depot or Lowe’s. It’s a cabinet hardware heaven.
We recently special ordered two 30″ appliance pulls for a refrigerator/​freezer. We did not find that size anywhere else, and yet Belmont had this size available for order and an smaller, but otherwise identical pull we could see if we liked before ordering. Would definitely recommend this place!