Atlas Glass

We’ve had two leaks in 5 years. Atlas refused to fix at no charge because their warranty is only 1 year. When another company came to fix the problem, we discovered improper installation.
See pics.

They are using CR window in hayward that is a cheap window with ok quality. Problem is the quote atlas glass gives you for the material is something like 70%+ higher than what cr window gives you. When I asked about this from the owner, Ali, he rundely hanged up on me. Their customer service was the worst even before that call. The are extremely unprofessional.

My wife and I remodeled two full bathrooms and looked carefully at three glass installers before we chose Atlas. In our Master bath, Atlas designed and installed a frameless corner-​shower and also large wall mirror over the vanity. They also put a new mirror on our medicine cabinet which is better than original now — we were looking to replace the medicine chest but the new ¼ inch glass is so much nicer. This also saved us work and cost to install a new cabinet. In our second bath Atlas installed new rolling-​frameless glass over the bathtub and also a new wall-​mirror over vanity. We found everybody at Atlas was friendly and a pleasure to work with. They were always responsive when we called and everything arrived on-​time as promised. After several months of living with contractors in our house we were especially concerned that nothing would get damaged during the glass installations. Atlas’s installers were really impressive and always a pleasure to work with. They were the most professional and experienced of the contractors we used — and very careful with our home and new bathroom cabinets and floors. The results all turned out beautiful and we’re so happy that we chose Atlas for all our new glass!

I got there at 3:15 and the place is closed despite the 5pm close sign! What the heck

The owner is a thorough gentleman. Today I got to his showroom almost at closing time, we all know how the Bay Area traffic is nowadays. The owner not only allowed me to visit his showroom, but also assisted me with all my questions and ensured that I walked out with all necessary information for my purchase.
Not only that, he offered me one of his accessories to take home and try out without charging any deposit, just requesting that I return it when done. I’m really impressed and wish there were more folks like this gentleman in the business.

I ordered one custom frameless shower door and one standard size 60″ wide frameless shower door. I am not only happy with the shower doors itself, the service I got from Vahid is above and beyond. When I put the orders with him, since my contractor is the one installing them, Vahid had asked me to triple confirm the sizing, style and the ability of the contractor in installing the doors. He also reminded me to make sure the shower tiles are installed exactly 90 degree to the curb, so that the doors will fit tight and square. He also provided the delivery service for me since I was having a hard time coordinating the truck with my contractor. On top of that, he provided one part that was claimed «missing» by my contractor which Vahid said never happened. I don’t know what happened to it, but Vahid gave us a replacement anyway, and waited for me although he was ready to close the store. All I have to say is that Vahid won’t just sell you any door, he truly cares about the quality installation of his product and his customers. His pricing is also competitive and his service is superd.

We’ve worked with Atlas Glass for multiple items during our 2-​years remodeling, shower doors, cabinet doors, wall mirrors, etc. Thanks to Atlas, the glass part has been the easiest, surest part of our projects. The owner is nice, honest, and reliable. We feel comfortable enough to just let him know what’s needed and step back and always feel sure it’ll be done right. If any issues rise, crew is sent out to fix the problem without any excuses.
I recommend Atlas Glass highly.

First, a big thank you Sam for being prompt and proactive in finishing pending part of job since a year.
Alfred was okay to work with but he did not finish the job and did not bother to respond to calls and messages to inform that he no longer works there.
I had recommended Sam to another friend who recently also got job completed and seem to be satisfied.
Now Sam, I hope you keep up reputation since it takes time to build it and easy to lose it.
Good luck !

I wanted to use glass doors for the toilet and the shower. We used 2 panels for a clear shower and 3 panels for a stained toilet enclosure.
Sam helped us with the quotes and the design aspect, he was responsive and attentive. Our situation was also not very conventional so we had to double/​triple check. Jose installed our glass and he was also courteous and also experienced (~30years).
We did have one glass that was not stained and we had originally asked for it to be stained. After some discussion about wanting the toilet glass to be stained because there is not point placing a transparent glass as a toilet enclosure. Our concerns were understood and we got a glass stained free of cost.
Overall our experience was pleasant, I would recommend getting a drawing of the agreed upon final design.
We paid close to $ 3.2k for the entire job. I gave 4 starts because due to our design Atlas wasn’t able to come up with a solution to block a 4″ gap between the door and the shower glass. We were made aware of this but I hoped someone would have been forthcoming with a suggestion.

Atlas did 5 shower doors and 4 mirrors for us! They did a great job, everything looks great, very clean and professional! When me and my wife walked into the showroom we were greeted by the owner Vahid and his son Sam, they took their time explaining everything and going over every little detail with us and made sure we understand what wer getting! Few days later Sam and Alfred came over and measure the shower doors and mirrors, again they explained the style and last details, and after 8 days they installed everything! We are really happy with their overall service and professionalism! we even checked with another company and found out they gave us a great deal! I highly recommend them!

My experience with Atlas is very fine. Alfred, the measuring man is very helpful to offer all kinds of info and sample to be sure we get what we want.
The install man, Jose, demonstrates his experience in installing shower glass by skillfully handle the details of the installation. His looking into detail gives me a great comfort about his work.
At last, we found scratches marks on our $ 400 mirror after it was installed. Atlas gave me no excuse and gives me a replacement within 5 days, after I had paid them fully.
Their place is great, too.

If I can, I would give them 0 star. I came across this business while I was looking into remodeling my bathroom. I ended up just replacing my shower door. Got the job done Oct 2013. Within 6 months, the door would not close properly. It was good that they came fix it ASAP after I called them in April. I was warned that the bracket from the hinge might need to be changed. They said «just give us a call if the problem comes up again and we will change the bracket for you next time». The service was good then.
Now my door is not closing again. Called them and set up an appointment. well… it was our fault that WE missed the appointment. They left the business card at my front door, so I called them back to re-​schedule.
It has been 2 weeks and left message twice at the business phone. NO ONE has called me back. Just left the 3^rd message again. I just got mad. I know that we missed the appointment. However, not returning customer’s phone call is not the way of doing business.
I WOULD NOT RECOMMENDED THIS COMPANY TO ANYONE.

I came upon this business while shopping for countertops. I walked in and greeted warmly by the owner, and scheduled a meeting to measure for a frameless three panel shower door. While walking around the store, I mentioned that I was also in the market to place eight panels of glass in a newly remodeled hutch kitchen cabinet. I chose a wavy lines clear glass which could be placed both horizontally or vertically.
When arrived, the cabinet doors were diagonal. It appeared they were trying to save the sheet of glass to fit all the eight panels. I specifically requested the panel to be placed vertically to elongate the already short ceiling of the kitchen. The owner refused to change the cabinet glass. Besides this one of the shower panel door had a deep scratch and the handle ordered for the shower was round instead of the square edge style I ordered. The owner offered to change the panel door and the handle, only after I was told that ‘it’s ok” by the installers. The owner refused to change the glass for the cabinets, claiming that he had discussed with me the ‘direction’ of the glass three (3) times.
The installation people left the panel just against the wall w/​out finishing the work. They were sloppy in handling the cabinet doors.
This occurred yesterday. I thought I would place this review for those of you out there looking for a glass company. As you can see the entire order was placed wrong. If I were you, I would place everything you order in writing, before you give them a deposit if you choose to go with this company.
I am still in the process of trying to get the issue resolved. However, their unprofessionalism and refusal to change the glass is improper — Why would the glass company’s owner choose the style rather than the owner! This is unacceptable and for those people out there that are in the market, you may want to consider spending a couple of dollars more and go to a better reviewed business.

We just did our bathroom remodeling and they delivered and installed thick glass shower glasses (3 panels) for us. They were very price competitive. Additionally within 24 hours when the glass broke on its own, they sent someone to pickup all the pieces of tempered glass and ordered the new one for us. They installed the new one already as well. I would recommend them for sure.

Alfred is a good friendly helpful biz owner I have done biz with him twice now both have been good experince I would recomend to anyone who is looking for good price and service

Our showers look pretty incredible.
Atlas Glass was among one of the candidates we were looking at when shopping for glass doors for our shower enclosures. We decided to go with a frameless shower door enclosure and the prices that we got at Atlas for a 2 piece was roughly $ 900 and for a 3 piece was about $ 1200. Of course, these prices included all the labor, the hardware (handles and hinges) and the glass itself. It took about 10 days for the glass to be cut and delivered. So order and schedule accordingly.
Aside from the cost, I do want to note that Atlas Glass does deserve some credit for having great service. Yes, I did have to push them a bit — especially when it came to leaving a deposit and paying for our first shower enclosure. Obviously, we’ve all worked with contractors and home builders — so the smart thing to do is to take some caution. With that said, Atlas Glass was resistant to the idea of initially using a credit card to leave a deposit. However with some stern convincing — I got them to agree.
I do want to mention Alfred though. I had the pleasure of working and corresponding with him. He was great throughout the entire process. Alfred is the guy that comes over to do estimates and measurements. Atlas Glass uses two two-​person teams to tackle the actual installation. All four of their team members (that do the actual installation) were all friendly and professional.
Lastly, I want to mention that Alfred definitely took care of me when it came to ensuring I was satisfied with my shower enclosures. We had a slight leakage problem, partially due to the way our shower head is angled (we are still trying to get our contractor to come back and fix that). I called Alfred this morning and within an hour, he was able to send a nearby team to come over and take care of it.
I’m impressed. I definitely liked Alfred and Altas and would recommend this business to those who are looking for new shower doors.

I had a custom piece of glass made at Atlas and I had a excellent experience! Vahid is very helpful, honest, and great at what he does! I would recommend Atlas glass to anyone!

I agree with most of the reviews. Their price is so far the best. I got the best service at the same time very fast too. I cannot be more happier. I would go back to them again and again and again!!!

It was my first time coming here last week, the workers are extremely friendly and helpful. Very fast measurement appointments. My glass installation will be complete in less than a week! Great customer service. Overall, I’m very satisfied.

We just had our bathroom remodelled and had Atlas make a custom shower door, they were fast and did a great job.