1 avaliação para Always Affective Available Emergey Locksmi
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L N.
Classificação do local: 1 San Jose, CA
NEVERCALLTHISPLACE!!! I locked myself out of my car(as I have done in the past), only called his number becaise they were listed the closest to me. I first called I left my number for a technician to call me with a quote and ETA. After 10−15mins waiting for a call, the technician only called after I called the office again to say he hadn’t called me yet. When he called me, he only gave me a time estimate, and I wrongly assumed that the cost would be average what I’ve paid for locksmiths for my car before(around $ 50-$ 70). When he arrived he quoted me an outrageous $ 150 dollars and urged me to call the office to see if we could work something out. I called the office, explained my situation, and was tranferred to customer service. Their customer service was atrocious. He flat out refused to work anything out with me, claiming that $ 150 was average because they were«proffesionals». I’ve used 2 – 3 different comapnies within the last year, and that price is grossly overpriced. I decided to decline their services, and I was informed I would have to pay a fee. When I simply refused to pay for services not rendered he threatened to call the police on me. Finally they offered to talk to the technician’s supervisor to work something out. When I agreed to speak to the supervisor he HUNGUP on me. After explaining what happened to the technician in front of me, and how unfair and inexcusable the company’s behaviour was, the technician offered to unlock my car for a reasonable price. He was the only gracious and good thing about the company. I hope he finds another company to work for because this company is full. of crooks!