A&W

I love A&W but this location is the worst! I will never go here again. I walked in and all the workers were sitting eating and it took a while before someone got up to help me.
The place was filthy. The counter had half filled order forms, pens and trash all over it. In the kitchen I saw sauces on the floor and old food on the kitchen counters.
I ordered a ½ gallon Root Beer and it took 15 minutes for them to fill it and they didn’t even have the rootbeer on tap. They filled it with the normal soda machine which it not worth the price I spent. Worst experience ever.

Great root beer, nice staff. Wish they still had the root beer tap, though.

Came here today with my boyfriend and had a horrible experience :/
We ordered a chicken sandwich and a chilli dog and waited over 28 minutes for them…
Then waited 5 minutes more for ketchup and mustard packets. The 3 people working there were so scatterbrained and seemed to lose track of our orders because customers who ordered 10 minutes after us received their food way before us. Oh, and the doubliscious sandwich that costed almost $ 7 was soooooo nast and the chicken inside was smaller than a chicken tender!!! I will wait 30 minutes for good fast food but this was all bad. The bad food is not the employees’ fault, I understand. But their service was just as poor and I could tell several other customers had the same experience as we did.

Every sing table and booth was filthy and the place was empty. At least if their not busy clean the tables properly. Service was friendly and food was good.

Our family has been here a few times now and each time, there has been something we felt was lacking.
The first time was the food — it was rather unimpressive, like it had been under heat lamps for hours despite having watched them make it «fresh.»
The second time, we had to navigate a zoo of people, most of whom were rather gruff and pushy. The tables and seats were filthy and the floor had food bits everywhere. The people there that day and the state of cleanliness simply made me feel dirty.
Apparently, being pushy is how to get service here when there is more than one person, as on our third visit, we simply walked out after waiting at the «Order Here» toe line and watched no less than five other couples and individuals get acknowledged to have their order taken before us.
We love A&W and crave KFC fortnightly (damn you, Colonel, with yer wee, beady eyes!). We won’t be going here again though, despite the normally friendly service.

I came into the store on 5 – 15 at about 9:45pm it was the one at 1395 Stanwood Ave (the KFC/A&W). I ordered Cheese Curds and 2 freezes. After I had already paid I was told the ice cream machine was turned off and cleaned. I asked for it to be turned back on but was told they wouldn’t do this.
This is totally unacceptable to be turning off machines before the store is even closed. Also all the lights in the parking lot were turned off as well as the open sign and all of the external signs.
I understand trying to clean early and such but if you can’t really order just close the store. Don’t give the façade that it is open. This is totally unacceptable.

Pretty awesome place. The food is pretty much average I think, but I think what makes this place interesting is that there is KFC and a n w there. It would be cool if other fast food places were combined. Like a mcdonalds/​Chipotle. In any case I have had both types from here… The chicken and the hot dogs burgers and other things. It’s average food, but it’s yummy. What makes it stand out more than anything else is the people. They are nice, courteous, and down to help get ya what you need. More restaurants should have employees this great at customer service. Kudos… thx for help in ya boy out…

They really seem well trained in customer service, but I just can’t get over my dislike of KFC, else I’d rate it higher chief the A&W menu, after all they sell their root beer in gallon and half-​gallon sizes!

I love KFC, I always come to this location, since this is a KFC/A&W location, they got cheese curds, they are yummyyyyy and KFC’s extra crispy white meat fried chicken is the best fried chicken in the world so that keeps me coming back, their cole slaw and mashed potatoes with gravy are overall good but not great while their mac and cheese isn’t that good, their potato wedges are great so I get those as sides all the time. This location has nice employees too. KFC does chicken great and A&W does cheese curds great!!!

First-​as a warning – they no longer had the old classic music when i came here a few days ago. That was what set the place apart and put me in a good mood no matter what else was going on. Now they have a bunch of new crap pop by mostly people who can’t sing.“I can’t stop”??Yes I can – stop coming here that is. Totally does NOT go with the image and it was WAY too loud. Second, the place was totally filthy – only I clean table there. e prices went up, so a 50 cent coupon doesn’t seem too generous. I ordered a mini frosty or whatever you call them, with a 2 for 1 coupon. They didn’t have a coupon for 2 full size ones, only a special mini one created for the promotion. The girl said it would take about a minute or so for them to freeze, but it took 20 minutes! I liked them when I finally got them but damn they were small! I would have been royally pissed if I had to pay ull orice!

Can’t complain. What more do you want a fast food joint. THe guys that work there are pretty cool. If you’re nice, they’ll hook u up with a senior citizen discount… WHATEVER HELPS!

This location is quick, and has some of the friendliest staff. My mom drags me here on our weekend shopping outings, and we’ve never had a bad experience. I dont really have much to say about their food, because its pretty typical of KFC/A&W. Get the Root Beer Freeze!

I am going to make this a short review, the reason for this is because people might be getting tired of reading all my review just to get to the point of how the service was and how the food was.
I would have to say overall the service was better that average, they made sure we were taken care of especially since we had to wait for our chicken strips. The food is fresh and hot, so overall we would have to say it was good. The part we enjoyed was the service from the staff that was there the day we showed up. Due to the service we received I will be adding an extra star.
Lastly, if you are expecting a five star restaurant then you are not coming to the write place, if you are looking for good service and hot food at a good price, then you should be coming here.

Food = okay. Average.
Service = okay.
This place is a dump. Point proven: the falling ‘open neon’ sign that almost landed on a customer!
Overall, come here for the rootbeer. And A&W fries. Everything else, is *shrugs

I only come here for the AW part :) but I have noticed that the quality in food has gone down. The assocuates are always friendly, super friendly in fact, I just do not understand how they ring up and prepare the food. It would be a lot faster to have a couple more people working, I always see two people, TWO, each time I come in.
Another important factor, they got rid of their mini corn dogs! WTH! Not only is this stupid, and I grew up on it, it is stupid lol. And the odd thing is that they said they got rid of it more than a year ago and I know for a fact, my friend can remember me eating them recently, eating the mini corn dogs that were supposedly taken away more than a year ago. Rubbish. So now my favs are the cheese curds. A bit chewy, try them and you will understand what I mean, but you end up loving them.

It’s greesy and it’s fast food and you get what you pay for but everyone here is usually friendly and helpful. I haven’t had anything but good experiences here. The food is just so-​so but the root beer freeze and the orange freezes are amazing!!!

Ordered root beer floats and chili cheese dogs. They made the floats first, and let them sit there for several minutes while they made the dogs. I know they make minimum wage, but seriously, that completely ruins the product, the tiniest bit of quality control shouldn’t be verboten. I blame management and ownership for lack of process and oversight. May return, but won’t make a mixed order like that again, so less revenue for them.
AND… ordered two buffalo snackers, and they gave one buffalo and one honey BBQ instead. WTF, seriously, how hard is it to make two of the same sandwich and put them into a bag. SERIOUSLY???

I give this place 5 stars and personally think the reviews here are low balls… It’s a fast food place and I don’t think it gets any better. U got KFC and A&W in the same building which is both my fav places and it’s newly renovated, clean and the employees are super duper nice and cheerful, esp. Alyssa! Everytime I go there and meet her, she just makes me feel like a stuck up cause she’s soo sweet, lol. I don’t know, but all the customer service I’ve had here are equally nice, sweet and as professional as it gets in a fast food joint. The food is consistent to me. I love A&W burgers and fries, and KFC hotwings and mash potatoes. Yuuuum. Not the healthiest lunch out there, but I seriously don’t think fast food for a half hour lunch gets any better working in the Blossom Hill and Kooser area.
‘A’ for the food, location, cleanliness and consistency, A++ for the hard working, cheerful and courteous employees! Good job guys!
Ring the bell when u walk out the door if u had a satisfying and happy meal, lol. :)

Came here yesterday. The place was mostly clean, the food was decent, but if you get anything with fries, make sure you tell them low or no salt. Jeeze. Got my chili cheese fries and they were mad salty. The hot dogs were good though, and as always the Root Beer was phenomenal.

I know this a chain, but it just so happened it was my first time in an A&W and I was having a mad craving for a root beer float. I ordered a float and fries. The float hit the spot and the fries were crispy and soaked up the sugary goodness. It was good, but nothing I would go out of my way for.