WaBa Grill

I eat low carb, high fat. Last week I decided to try out the steak bowl over just cabbage, no rice. They made it up as I ordered and it was delicious. I came back today and ordered the same thing. I noticed it was mixed vegetables through the lid before I left to go home. They took it back and added just cabbage. I get home, 3 miles away, and notice there is rice in the bowl and hardly any cabbage. I actually paid more for my bowl because I wanted extra vegetables. I was annoyed, I just wanted quick lunch on the way home.
I called them and told them the order was wrong, it had rice and hardly any vegetables, clearly my order was wrong. I spoke with the cashier who took my order and she said to come back and they would get me another bowl. I went back and placed the uneaten bowl on the counter, and asked them to just make the order right and I would eat it there because I was hungry. This guy comes out and says they can’t make me another bowl because they had already made changes to it and I left the store. I told him I ordered my food the way I wanted it, the cashier got it wrong. Fine, just give me my money because I called you on the phone and told you that my order was wrong, and as the customer, I am right.
Next thing I know he hurriedly made me a bowl and offered to give me my money back. I said no, just make the order correct. I open the bowl and the meat is not well done. I told him to just give me my money back. He said now what’s wrong, I pointed to the pink meat and said it is raw. I got my money and left.
Had he not given me a hard time for returning the bowl I would have never written a review over this matter. Make sure you check your bowl before you leave this place, because if it is not right, even if the cashier gets the order wrong, you the customer are wrong and won’t get an easy, simple replacement to resolve the matter. I support businesses in my local town, but this one will not get another dime from me.

The food was OK, chicken was dry and a little burnt. The veggies were cooked perfectly. The service was OK that’s why I’m giving it 3 stars.

Healthy food in San Jacinto, it was very good tasting and reasonable priced. Grilled proteins with either rice (brown/​white) or all vegetables, they also have salads. I had chicken and steak, both were good

This place is a joke… the ppl that works there especially that black girl are lazy they don’t seem to cook the meat well. I had to use the bathroom all day from eating there. People watch how they cook ur food.

Came to try the place on a lunch date with my wife. First off, they were out of brown rice. Umm, you serve rice bowls, how could u be out of rice at Noon! Ordered the Salmon bowl with veggies instead and the wife had the half and half chicken bowl. After waiting 20 minutes we asked about our order and come to find out they forgot about it. There was some «miscommunication» with the only guy cooking back there. Hmm, very disappointed. Plus as an extra, the ladies bathroom was all out of toilet paper and the flooring was nasty and dirty. Will not be coming back.

This is a very clean place. The employees don’t smile though or socialize very well though but all the food is great and made to order. I saw someone say that the condiments weren’t there but they were always there when I visited this store.

The food is healthy and delicious. The staff were friendly and keeping the place clean. However, the music was blaring and very obnoxious. The performers kept repeating the same phrases, both musically and with words, over and over. I lost count how many times the same phrase, and often single word, were repeated. When we asked a server to change it, she said to talk to the manager. The manager’s response was a flippant «sorry ’bout that.»
We took the rest of our food home to enjoy in peace and quiet. I don’t expect a restaurant to cater to my musical taste, but they do need to be sensitive and play background music that is at least somewhat musical at a much lower volume.

As much as I LOVE waba grill the workers and service is horrible! It took 32 mins to get my food one week, and the fallowing week I TRIED to place my phone order online and was placed on hold for 15 mins. And I when I told the cashier that I’ve been on hold for 16 mins she never even apologize. On both occasions none of the employees apologize.

Paid over $ 10 for rib plate. The ribs were burnt I had half a slice of orange for the fruit a couple of tablespoons of lettuce some dry rice this is way overpriced and horrible my first time and my last time here

I had to come back for more! And I have to say this time it was excellent! I brought my lunch before work had it all night in my locker and let’s just say when I made it home this morning my meal was worth the wait. I could not have asked for anything better, the rice was cooked to perfection, had plenty of chicken and all in all it was worth my time and money. Will look forward to eating there again. Thank you Waba Grill for a positive experience…

This place PALES IN COMPARISON to Flame Broiler. The comparable half chicken half beef veggie bowl is $ 2 more than Flame Broiler’s version. Why do I have to ask for sauce? Just have it on the counter. The wait time was very long. The veggies were overcooked and the beef was burnt. The grill needs to be cleaned. Yuck.
The photos on the menu and on this page is FALSE ADVERTISEMENT.

Okay so I gave this place three chances and not to impress me but to provide me with the same experience as every other Waba Grill franchise I have visited. But they failed. And miserably too. I’m not going to rant on and on but just list a couple issues management needs to look into:
1. Severely skimping on the protein portion of the meal. You provide half the protein any other Waba Grill provides their customers. You are worst than Flame Broiler.
2. Condiment bar is nonexistent. No green onions, no magic sauce, no jalapeños or hot carrots and no hot sauce readily available like every other Waba Grill I’ve been to. What is even worse is that you as a customer stand at the counter waiting for cashier or any employee for that matter to notice you and they are either anti-​social or their peripheral vision is truly lacking.
3. Dirty. For being fairly new the place looks dumpy but its not the décor. It’s the dirty floors, dirty tables and dirty restrooms. I know you were probably in a hurry to hire people but seriously it seems like you hired the from the bottom of the barrel. Believe me the SJ valley has young kids with sociable skills who are willing to work hard and earn a buck. Keep your hiring standards up.
4. No visible management. I’m not going to blame the employees entirely. As a matter of fact the blame of it all should fall on the management that seems to not exist. Get your shit together guys. Waba Grill is a known brand in the SoCal area and you are giving it a bad name. You are not McDonald’s famous so your name will only carry you so far maybe only a year or two and that’s pushing it.

So I came back incognito, waitress was friendly but not knowledgeable of the menu, which specifically states underneath the bowls may substitute with meal, I wanted fruit she declined so I had half chicken n steak the rice was very over cooked but the meat was flavorable. Actually I would go back just for the meat even if the rice was mushy, and then came the condiments. Unfortunately there were no containers. For them so I asked Kara an employee she dropped them on the floor and said OOPS and proceeded to give them to me as if it was sanitary to hand a paying customer items that were going to hold food in it, items that fell on the dirty floor.

I like Waba Grill, delicious beef, chicken, salmon and shrimp bowls. The plates seem smaller than the bowls for some reason, it’s more expensive than Flame Broiler, but they do provide more variety. If I have a craving for teriyaki bowls, I know where to go.

Everything I’ve had at other locations has usually been good, but today I had a bad experience with their salad plates. I was really excited about the «low-​carb» option and eager to try one because they looked so good on the poster hung in the front window. I ordered the steak salad because it had the least amount of carbs, and looked really lean. I ordered to-​go. The poster on the window had three salads pictured with steak, chicken, and salmon laying on top of a very nice mixed greens salad. Instead, I paid almost $ 10 for a steak salad that was mostly fat, on top of a wilted dollar store reject ice berg lettuce mix. No thank you. For the price I paid, I could have had a really nice lunch salad elsewhere.

First visit to this NEW place
Service efficient and quick at 4:30 p.m.
Food good and portions good too !

Very good ! I had the bowl with brown rice, white meat chicken, steak. Veggies. The teriyaki sauce is pretty yummy to me. I like the chicken better than the steak, however it was very good and flavorful. I will try it again soon!

Meat Good… Rice Good… Sauce good!
What more could you ask for? Well, maybe for the side door to be open for outdoor seating. And warm veggies would be nice too!
Waba Grill is one of those places where you know what you’ll get and on a consistent basis. I give the staff a little slack as it just opened this month, but overall service was great from start to finish.
Food is great. Rice cooked perfectly. Both chicken and steak were delicious. Only complaint I had was the veggies in each of our three bowls were cold. Steamed veggies should be warm when served… Let’s get that worked out people.
Environment was nice, clean and brand new. I do like the «bar» seating up front. Different than what I’ve seen in other Waba Grills.
Thanks for putting a «bowl» place in San Jacinto. Now I don’t have to drive to Menifee or Moreno Valley for a decent bowl. Let’s keep out spending in our own backyard! Cheers!

Went there today for early lunch git the chicken bowl it was lukewarm warm and the cabbage was in huge pieces really hard to cut up in the bowl. Don’t try the miso soup it’s nasty how they make it is water and it’s like a top Ramon seasoning packet I took one taste and didn’t eat it. Hope they get better

My family and I want there last night for dinner service was great very fast. all the staff was very friendl. We even had the owner come up and talk to
yes I would go back.