Men’s Wearhouse

Came here to get a matching blazer for my slacks, for a holiday party. Was not able to find a matching grey blazer to go with my slacks, so i ended up purchasing a grey wool suit with vest and tailoring for $ 300. ⁷⁄₁₀ with my satisfaction of the suit, i feel like i got way overcharged for them to tailor my slacks, $ 50. Service was 6.5÷10, i felt a bit rushed, but Jose did know what he was talking about, and got the suit tailored and ready to go for me the next day.
First suit purchase, overall satisfaction ⁷⁄₁₀. Not bad, but not that great either.

Mens Warehouse made the process of renting tuxedos for my wedding party a snap. I had 5 tuxedos to rent for people from 4 different states. The multiple locations and network system made the payment, pickup, and drop off flawless. Everything went well with professional and courteous staff.

We had a great experience tonight when we picked up a friends suit for an event. The Gentleman that assisted us was extremely polite and even called us Sir and Ma’am. The original jacket did not fit quite right but they were able to fix it right then and we were able to walk out with the suit. Can’t say enough good things about the staff. Good job Buddy.

If you have the unfortunate luck to deal with the blonde lady in her 40’s and her terrible attitude, just walk out of the store and save your self the frustration.

Updated to correct location.

I got a great value and excellent service at this location. This is the same suit I bought at Nordstrom for $ 100 more. They treated me very well and had fast service. One thing to watch out for is the tailoring costs of $ 10-​$ 17 per item (totaling $ 52 for one suit)

I came here because I had $ 50 free. The staff was friendly (despite asking me if I was getting ready for prom… I’m 27 and getting ready for my wedding) and helped me find what I was looking for (a vest).
It was much more expensive than it would have been at UTC (at Macy’s for example) but luckily I had the discount. Quality is pretty good as well.

Been coming here for years n years. Like at least a decade and some of the services have changed throughout the years, but always: a well dressed and courteous staff. Sometimes, they don’t have your style/​color but they’ve been able to accommodate me within 24h by checking the other stores. This particular location is not as big as the one in Mission Valley, but decently stocked. And now… they’ll be adding my east coast fav: Jos. A. Banks.
Yeah, sometimes, you just need to go out and get your pimp suit on. But one word of advice — they rent tuxedos — don’t think about getting married in April/​May. You will be confronted with the pimply masses looking for plumage for their yearly prom ritual.
But it was a ‘Buy One, Get One Free Sale’, and I scored two Michael Kors suits for the price of one!

The salesman Robert Butler was a great guy and a fine gentleman. He walked me through style and design of each suit and tuxedo I could wear for my wedding reception. He gave a good introduction on how to choose a suit/​tuxedo and when to pick one over the other. I loved all the suits he showed, so did my mom and friends. It was a pleasure trying them out with him. If not for the price being beyond my range, I’d have definitely gone for it. He was also very pleasant about us having to look for outside options in other stores. I’d definitely come back when i have more money for the suit.

Mckayla was great with our rentals! Thank you so much! Groom found a great suit even though it was crowded that day and he’s 6’4″. Not a bad haul

STAY AWAY!!! Worst customer service and management I’ve ever seen. Always be sure to watch them on their alleged «deals». It’s all crap. You never know what deal you’re getting. Just go across the street to nordstroms or macys or ANYWHERE ELSE!!! Also be aware of horrible tailors at this location. They charge twice as much as you’d pay for a professional that you can find just about anywhere else in town. Just check the yellow pages. THEY DO NOT GUARANTEE THIER WORK!!! This place sucks.

Great experience, I have not worn a suit since high school. Ashleigh did a great job with an entire wardrobe shirts, ties, and suits whole nine it came in way way under budget. Even when they got busy wait was short. Very knowledgeable staff and I was thoroughly impressed. Due to logistical issueson my part they stayed late making sure everything was set up and ready to go. I don’t usually post Unilocal reviews but the service was that good. Highly recommend

If you want great service and knowledge see John the assistant manager. My husband needed some new suits and men’s warehouse was having the buy one get one free deal so we stopped in. John was extremely helpful and made sure we knew all colors and styles available. They were out of my husband’s size in a few things so John ordered them for us no problem. Very impressed and we will be stopping by again for any future needs!

We made an appointment to get tuxes fitted and we were the first group of the morning. I knew I wanted all blacked out tuxes so it was just about picking out the textures. The girl helping us was very sweet and knew exactly what to show me and my fiancé. She took down all of our information for our wedding party and made arrangements for us to pick up all of our rentals in Las Vegas. It was easy peasy! Thank you so much Men’s Warehouse for making it easy to knock off another to-​do on my list.

Horrible service. There were four customer reps but they were all helping the other customer at the same time and took forever. They were incredibly snide when I asked if they could help me. One asked me to wait but then he skipped over me and helped another customer that entered the store after me.
I also came here a couple months earlier to try to look at tuxes for my own wedding. Incredibly overpriced and did not even have selection that I wanted. Check out Friar Tux instead. It saved me over a 100 dollars for the same quality suit and exactly the colors that I wanted.
I was coming in the latest time to be fitted for a wedding. I had to be fitted again because their computer system failed to call up measurements though I had just been fitted a couple weeks earlier — it’s not that the computer didn’t have them, but it would take 20 – 30 min to boot into the program. What’s the purpose of having measurements at a store if you cannot translate from one order to the other?
One of the other visits failed to have record of the wedding of a friend in another state so it was a headache to get that remedied. They had recorded it wrong but blamed it on us.
This review is after three separate visits. If you can avoid this particular branch, please do so. Not worth your time.

I essentially walked in in board shorts and flip flops in the middle of a work day looking like a homeless person. Ashleigh there was very professional and respectful, she helped me pick out a few options
that I was going to return to buy. Although they only put things on hold for 24 hours when I came back 3 days later she remembered me and the suits. If you’ve had trouble with any other sales associates then just ask for Ashleigh! She was awesome and now I look totally handsome in my classy new 100% wool Joseph Aboud suit! Booyaaa!!!

Thanks for nothing guys. Very disappointed in the customer service here. Workers that I dealt with here basically ignored me, answered my questions with curt responses such as, «you can figure it out» and made me feel pretty much on my own. Walked in to pick up our tuxedos with a group of grooms men and totally got the feeling that they did not care about us at all.
I was especially disappointed in this place since the Men’s Wearhouse in Atlanta, GA where I fitted the tux to start off with treated me so much better. Southern Hospitality I suppose, or maybe these guys really do just need some major improvement.

I’m confused about all the low reviews of this place. Maybe it was because we were only getting shirts and ties as opposed to full suits. We came here to get shirts and ties for the groomsmen and my Fiancé, and the guy working there was really helpful. He took all the guys measurements, and we were in and out within 20 minutes. The shirts and ties are really awesome, and I can’t wait for the guys to wear them at our wedding!

I have to agree; the service at this place is awful. I walked in to get 3 suits tailored and the store manager refused to let the tailor do the measurements. He let me walk out without taking any of my information or without being accommodative in any way.
They didn’t want my business at all. I should note that I walked in wearing a suit and carrying 3 more. You would think I would be their ideal client, and that they would want to take care of me, but not at this store.
They need to change their advertisement to «Satisfaction Guaranteed, NOT!!!»

If I could, I wouldn’t even give them 1 star!
I used Men’s Wearhouse to rent tuxes for my wedding in June 2011 and the service was absolutely horrible. On my first visit when I picked the tux/​colors/​etc., the employee was texting on his cell phone, biting his finger which ended up bleeding — and since he didn’t have a tissue or band-​aid, he ended up sucking his bloody finger. This was the first of many red flags.
I returned about a month later to get measured and try on a sample tux and I felt like I was being hassled by a car salesman. I told the employee I had no interest in purchasing anything and that I was just there to get measured and continued to push for a sale.
My groomsmen all got fitted at other Men’s Wearhouses and one of which was charged more than the price they quoted me initially. He had his tux shipped to this Men’s Wearhouse and we went in together to try them on the Thursday before my wedding. I brought up the fact that he was over charged and the employee told me I needed to call their 1 – 800 # to resolve this issue. I explained the problem and asked if there is anything he could do to resolve the issue — he said no. I asked if there was a supervisor that could resolve the issue — he told me the supervisor wouldn’t be interested. Then another employee chipped in with her attitude and 2 cents worth and told us that it’s not their problem and they didn’t have time to further investigate. We were the only 2 customers in the store.
Bottom line
— absolute worst customer service I’ve ever dealt with
— clueless, careless, overly persistent, and rude employees
The only thing I liked was the tux itself and the convenience for my groomsmen to get fitted out of state.
Stay away from this Men’s Wearhouse at all cost!