Juno Property Management

poorly ran to say the least…

Not so good. The old management was much better. The manager gave me basically 3 hours to be moved when I was swapping suites with another office. They don’t pain when needed. The woman Kim said they would reimburse for professional cleaning. They did not. They asked me to swap suites then would not pay for the painter to cover the old scuffed white paint. The management is not polite, but rather blunt and non accommodating. They locked off the shared extra storage room in our six office suite. They tried to come after extra money for waiting room area use. She hired a glass guy to scrape my logo off the glass after the last management company approved it. When asked to paint the entry columns the maintenance guy said «well we have to keep your rents from going up.» They are not looking to serve their tenants or keep them happy. With the owners would get the last management company back. Mammoth professional building used to be so nice with the fountain running beautifully. I came back with another couple stars, the fountain got turned on !

I really wish I couldn’t even give them a 1-​star review but I have to in order to let everyone know how terrible this property management company is. They are a very shady and poorly run company. One month I accidentally wrote a check dated for a future month (the next month) and so I went back and gave them a new check for the correct month. Instead of them throwing the check away with the incorrect month, they kept it and CASHED it. They did not tell me that they were doing this so when I submitted rent the next month, they cashed BOTH checks. I found out because I checked my bank account and was shocked. When I called them to demand my money back, they did not even seem to care and said they had just used it as a «credit» for the next month. I could not afford to be out $ 1,600. It was terrible business practice.
Whenever I call them, no one is ever in the office to answer and I always end up having to play phone tag with them.
I just moved out recently and that was such an ordeal. I had lived in my place for almost two years and I called them to let them know that I was giving them my 30 day’s notice. They didn’t call me until the NEXT day to tell me that I had to have it in writing at their office in order to have it count for the 30 days. I understand that, but you need to call me back in a timely manner so that I am able to get that to you. The lady was very rude on the phone about it and I have always been a good tenant so did not deserve it.
When we moved out, I called them to see if the place was considered clean so we would not be charged for too much cleaning time. I asked them for an itemized list so my roommate and I would be able to split up the deposit appropriately. I left them a message regarding this (because of course they didn’t answer) and I NEVER got a call back.
I just asked my roommate if they have heard from the company because they have yet to get us the deposit back and she told me they were sending her a check. It has been over 21 calendar days and she still has not received it. I called them today but of course, they did not answer and I left a message.
DO NOT USE THIS PROPERTY MANAGEMENT COMPANY!

In my entire life I have never had the pleasure of doing business with such a poorly run, shoddy and disorganized business until now. They aren’t in the office when they are supposed to be, they don’t have a drop box for rent, they never have any answers. They always say «oh well we have to ask Elaine about that…» Their office is filthy with boxes stacked ceiling high everywhere. Very frustrating as a tenant! If I were a property owner I would NEVER trust them to manage my home.