Cassidy & Associates Real Estate, Inc

Renting from Cassidy & Associates was incredibly easy and hassle-​free for me, which is why I feel inclined to write this review and dispel some of the negativity from prior reviews. It’s obvious things have improved since most of the older reviews here were written, because I had nothing but positive experiences and interactions with them!
I rented in San Diego for 13 years from multiple property management companies, and Cassidy was the best of them! Great property, very responsive, no problems at all.
If I still lived in San Diego, I’d be a tenant today, and next time I visit San Diego, I’ll be staying in one of their awesome vacation rentals.

I have lived at my place for almost two years now with Cassidy and Associates as my property management. I’ve had nothing but good experiences from the start. I found them through a post on Craigslist and was called back within a few hours of reaching out to them to look at their property. Any time I have a problem or need maintenance, they are super quick to solve the issue. I’ve had other property management companies that make you feel bad or point the blame to you when you’re just asking for a simple fix. I’ve never experienced that with them.
Their online portal for renters is great. It lets you pay rent and fill out maintenance requests, only time I’ve ever had to go into their office was to sign my lease. Very convenient, although, their office is just right down the street from me. If I ever have to move (which I don’t plan on anytime soon), I’d definitely look into their other properties before looking elsewhere!

If I could give this place negative stars I would. Only reason I don’t move is because I like the location and my apartment.

DO NOT RENT FROM THIS COMPANY!
There are multiple horrible reviews of this company for keeping the entire security deposit and putting it back into the house that you are moving out of! Leaving you with two options:
1. Let them take your money
2. Go to court
I wish I had read these horrible reviews before renting from them because now I am in a legal struggle with this company to get back money that I deserve.
Rent from someone else and save yourself the hassle!

I wanted to rent an apartment I saw listed on their website. I emailed, called and nothing. No one ever contacted me to schedule a tour or talk about the property. I feel bad for anyone who is renting from them. If I can’t get anyone to speak to me when I want to give them money I can’t imagine what would happen if something goes wrongwith the apartment.

I needed a place that was pretty much in Clairemont because of a new job in the area. I didn’t want to live in PB because I knew the temptation of going out every night was too strong for me. My friend Marie was here from Ireland and was staying with friends in Bay Park (which is not far from Clairemont) and she was telling me about the apartment complex. It sounded okay so I pretty much invited myself over to her spot so I could see if it would be a good match for me. The trip turned out to be a great one (I got homemade dinner out of it) with me deciding I wanted to move here. As far as I’m concerned I was able to set my appointment with ease and when I showed up to the rental office I was acknowledged which is always appreciated in any case and only waited a few minutes to be seen. I understand how San Diego works so like a responsible person I was prepared with a money order for my application fee (received my answer of approved in just two days) I think because I already had my job lined up in the vicinity and was able to get a sneak peak through Marie my mind was already made up on what I wanted when I chose to go through Cassidy & Associates. I didn’t really have a problem with paying the deposit upfront. It’s like that at many of the places I had looked at before finally being able to settle on Bay Park. Customer Service was great toward me and they were very candid regarding to the questions I had about neighbors and police activity. (Have to be safe) I give them a 4 out of 5 and recommend Cassidy & Associates to anyone reading. (Also as with any review each person is different find out for yourself and you’ll be pleased you did)

Shady, creepy real estate co. (read the other reviews, not the fake positives)
Do Not trust. I’m an agent, and have never seen anything like it.
They wasted two hours of my time, and it wasn’t for me.
I accompanied a friend to make sure all would be well…
–We show up, at noon at the appointment time, Ashely did not return more than ten calls…
— 12 other people are waiting there! as well confused, for our appointment, apparently they were upset and shocked as well.
–The place was a slum, run down, holes fixed with yellow foam, not even smoothed out.
–The rental girl Ashley (with out of state license plates), nervously stammered through an explanation of how each person was to pay them $ 42 non refundable, apply online, and drop off the complete deposit in a cashier’s check of $ 880 Before they review your app.
–There is 12 applicants around you, what kind of racket do you think they are running?
–Now how does that help people who are looking and applying at multiple places.
–Very disreputable. There weren’t many places to rent with garages and they were working these poor group for application fees, good luck getting your $ back in time to apply somewhere else.
–Trust your senses. Do Not give them your money. I rarely write reviews.
–As well they have in writing they are going to keep your full deposit on the place, if you decide to not rent with them, so basically, be careful. They are in the business of making money off applicants and providing poor service.

Have been planning on an extended trip to San Diego for some time now. After looking around at several property management companies I came upon this little gem of a real estate manager. Several phone calls later and today I am settling the plans for my extended stay on the West Coast. Hello California.

I lived in a Bay Park home that Cassidy & Associates managed for about a year. While I no longer live in San Diego, I did love how easy it was to work with them. We were able to e-​sign our lease online, which was helpful with my roommate and my schedule and their office was just down the street. I could pay rent online, even with a credit card in a snap. I even locked myself out of the house when my roommate was out of town and was able to pick up an extra key from management.

While in San Diego I rented with Cassidy & Associates. The application process was nearly painless, which was great because we really wanted the apartment. Not to mention the staff were very helpful and informative! (Fingers crossed we got it!) When we moved in, the apartment was freshly painted and cleaned. We actually never heard from the management company.
Now this is new to me but made living there super convenient, We were actually able to pay our rent online! Never once had problems with the rental. When we moved out one of the agents inspected our apartment and listed any cleaning and repairs we needed to take care of. Minor little things we took care of and we left with our full deposit back

Cassidy was a great property managing company. I find that they were very punctual and were always there to assist us. They gave us a very reasonable price on a house that was close to many convenient places such as grocery stores and eateries. The carpet was brand new and all the painting was brand new. They gave us a good amount of time of warning before coming over too which made us feel comfortable with their services. I highly recommend renting from Cassidy and Associates.

First off, I’m not sure why this company has reviews under this name as well as «Cassidy and Associates.» I’d think perhaps it’s because they’re looking to hide some of the bad reviews, but they seem to have pretty negative reviews on both.
Secondly, I think there’s some discrepancy between the reviews because of the way people are interpreting what they’re reviewing. Some people are reviewing their PLACE– and some are reviewing the actual company.
A little background real quick: some of my friends lived in a property rented by Cassidy & Associates for a year. One of the three wanted to move out, and the other 2 wanted to extend the lease, so I took over for the third person. After paying a $ 50 fee for the roomate swap, I lived there for 6 months, NOT subletting — but as an actual signer on the lease. The place itself was fine. Nothing stellar, but we were three college kids, so that was fine. The place itself I’d give 3 stars.
The service of Cassidy & Associates I would give ZERO stars if I could. It was absolutely awful. First off, you can’t get through to anyone. You get this convoluted automated message system, whereupon I left messages all the time with no response. Like literally 3 or 4 messages «Hi, there’s a problem, PLEASE CALL US BACK.» and nothing. We had a leaky faucet pretty much the whole time I lived there that never got fixed. for six months. The only reason we didn’t throw a gigantic hissy fit about it was because we weren’t paying for water, so their loss.
Things got truly bad when we moved out though. Pretty much I imagine Cassidy’s thought process went like this: «well they’re young college kids, they won’t know how to defend themselves, we’ll rip them for everything we can.» And they might have been right except that we have free legal coverage through my mother’s work. They charged us for completely illegal things — such as «replacing burnt out light bulbs» and repainting the entire place, which it states explicitly in the CA renter’s legal code they are NOT allowed to charge us for.
Furthermore they took way beyond the legal 21 days to return our deposit to us. After we emailed them about it, they claimed they had sent it to our new address but the address was incorrect. After double checking, it clearly was correct. They also said «they couldn’t get in touch with us about it»… even though they had 2 other phone numbers and all three of our email addresses. FIVE extra forms of communication and they couldn’t reach us? Excuse my incredulity.
They finally «sent the check again» (…or for the first time.) — and it was addressed to the wrong people. Though we had PAID to put different people on the lease, they said they could only send it to the original people on the lease… Then WHY did I pay $ 50 to swap names on the lease?
There are a lot of other things I could say, but this review has already gotten pretty long. In the end, despite my complete aversion to this course of action, we’re not pursuing legal action because all three of us have moved to different cities and are busy working at new jobs. It would cost us more to take time off and come back to San Diego to pursue this issue than we’d get back from them. The unprofessionalism of these people astounds me, and their utter lack of respect for us because we were younger is appalling. If I ever moved back to San Diego, I would not rent from these people again if they were the last realty group in the city.

WARNING: BAD LANDLORD DO NOT RENT
These comments will echo what K.G. already noted. We should have listened.
I have seen some horror stories from landlords, but Cassidy is the worst. My girlfriend lived here for two years. There were constantly