Cotton On

I’ve recently started liking this store. I came in today (12/​28/​2015) and it was surprisingly busy at the mall in general. I came in to buy a late Christmas present for my boyfriend (joggers on sale for $ 34.95. The joggers are great quality and soft to the touch). The cashier was friendly and I opted to put my purchase 100% towards Uganda and bought a leather woven bracelet for 1 $ extra. After holiday deals were pretty good. I will continue to shop at this store, not this particular location because I don’t live in the area though.

Colton on used to be one of my favorite stores, until I walked into the north county fair mall! Awful service!!! They just lost a customer

Today was my first visit to Cotton On. I thought their selection of clothes was fairly decent and reasonably priced. I think I’ll be back again!

I would really like to start off by saying this store has a really healthy environment as soon as you enter. Cotton on offers a variety of things and it is so nice to have options. The Quality of the cloths is super good. I have a fleece sweater that lasted me a super long time, in fact I still have it. Aside from the quality, the prices are amazing as well. Nothing is over priced. I can always find something I need, especially since they have their amazing staff who are willing to help you find what you need.

Went there first time weeks ago and the new girl isn’t even being properly trained. No one is paying any attention to her. I get home realize the ink tag remained on my pants that I planned to wear out that night. Finally when I had time to catch two buses and a train to go back to the store the guy didn’t even apologize! Rudest service ever. Thought I found the greatest store ever! 100% cotton. But customer service needs a seriously training class!

This is a cool Aussie-​based women, children & men’s clothing store. I’ve only shopped for women’s items. Clothes here are priced very reasonably. The most I’ve paid for an item is $ 30 for a pair of super-​soft and comfy, stylish sweats. They were not on sale. I have found really inexpensive items on sale for only $ 10 most times I’ve shopped here. They get new items in all the time cause items are bought in fairly small quantities and sell out fast. So every time I’m at Fashion Valley mall, I stop in Cotton On to see what’s new.
The store carries mostly the basics for women, including tank tops, t-​shirts, shorts, sundresses, shirts, sweats, leggings, scarves, jewelry, and many other things. Most items are in basic colors, which are great for mixing & matching with several other outfits. It’s a good way to get your basics (such as spaghetti-​strap shells) to pair with more pricier items bought elsewhere.
«Typo» next door is the sister company which has a separate entrance, but is connected inside Cotton On by an open walk-​thru. I’ve bought cute cards, calendars, writing papers, decorative notebooks, pens, and lots of other different and stylish and ‘cutsie’ items that are fun finds.
I can’t remember a time when I’ve shopped at Cotton On and walked away empty-​handed. Everything I’ve purchased here has been made with smooth, soft material that feels so good against your skin. They are made of good quality material that stands up to washing without making them look old fast, like a lot of other lesser quality clothes out there.
Sales personnel (both men & women) have always greeted me upon arrival and when leaving. I have also found some sales girls who have worked with me to help put together pieces. Thank you, «Gina» & «Sandy»!!! They are always friendly, professional and on the ball. Sometimes you’ll find that an item you thought was full price is really on sale, and they will tell you. Always a nice surprise for me cause I add my total up in my head before reaching the register. It’s just nice to hear that total to end up being less than you expected ;)
There are no returns on sale items, so make sure you try on clothes before buying.
Love the store and the softness of their clothes. Today I left with a simple tank-​type sundress for $ 15. The material is butter soft. That makes me a happy girl ;)

The store’s interior is very current with dark accents smothering every side. I found that there were no mirrors around the store. Prices are reasonable when I compare this place to other venders I shop from. I scored on a good deal for $ 5. Check out their sales rack in the back, you will be surprised what items are back there. Great place to check out for basic wears.

I was there last week and I bought a pair of pants for work but when I got home suddenly I notice that there is no place for my belt witch I have to wear
So I went back to the store and the girl didn’t really like that im retuning the pants and wasn’t respectful at all
It’s look like they have a nice stuff but you can’t get mad on someone for retuning cloths.

I’m going to keep this review short: if you have children, you HAVE to check out their new baby/​toddler/​kids section!!! Their clothes are seriously sooo cute that I wanted to buy everything in the store!
Their clothes are hip and trendy (similar prices to H&M but the clothes are more edgy). See attached photo!
Check them out – located in Fashion Valley Mall (near JC Penney’s). Everything in the store is under $ 30.
And if you don’t have children, don’t worry… it’s still worth checking out their men’s/women’s department :)!
Happy shopping! I’ll be baaaack (**in an Arnold accent**)

Great management

Came in here the other day with my sis. I usually look at Cotton On for reasonably prices basics but this time around they had an influx of overly patterned winter sweaters.
I know that it may be the «season’s trend» but we live in San Diego, and even if I liked one of the sweaters I could not envision myself wearing a heavy tarp in this «Fall» heat.
I left with a cute tank top with a simple pattern and cute zipper detail in the back. At $ 5 on the sale rack it was a steal. Unfortunately, pickings were too slim to award Cotton anymore stars.
Bring back the basic tanks guys and stop trying to sell me ugly $ 5 beanie’s at checkout!

Good clothes BAD RETURN POLICY. bought something on sale, returned it before the 14 day policy and was told it was final sale not returnable. No one told me this originally, no signage visible anywhere about it and the receipt mentioned visit the website for information. Who visits the website for return information before they buy a pair of pants. The pants were ten bucks. which is I guess worth more to that store then a return customer. The staff was helpful although extremely apathetic and I felt like they were spouting answers to questions they must receive a lot.

This is another one of my favorite stores! They have lots of basic clothing that are affordable and comfortable. Clothes are casual get trendy and perfect for the San Diego laid back lifestyle. They always have sales going on and the staff is very friendly. Just be sure to try the sale items on since they are final sale! This is definitely one of my go-​to places!

I like this store a lot– I discovered it when it was still really tiny. It’s similar to forever 21 and h&m when it comes to style and quality. They have good sales and cool sweatpants.
It’s a cool store and I’ll be back.

A lot of basic clothes here, but very comfortable.
Prices are affordable and they have a large selection for guys and girls.
It’s connected to TYPO next door, but you would never guess it just by looking from the outside.

Dope spot, love the selection of clothing here! The price is right and there’s a lot more to choose from.
I live in the OC and I’ve been to the brea cotton on and It’s not nearly as stocked as this!
Love coming here whenever I’m visiting my friends :]
Always some great stuff! ^_^

HORRIBLE!
Went in with a friend to peruse and he ended up walking out with well over 10 articles and $ 200 worth of clothing. He likes to try things on at home and take his time trying to combine articles of clothing into potential outfits, WHO DOESN’T?
Literally two days later we went back to Cotton On to return some things he didn’t care for only to be informed at that point that articles which have tags removed are not eligible for a return (they thought he removed the tags, wore the clothing, then wanted to return it). This is totally a legit concern, except he was never told this was their policy. In fact, the associate that helped him was present and admitted she forgot to tell us. Despite this fact the manager was extremely rude and accusatory in her tone when explaining that she would not be able to validate the return. What’s more, she was in a rush to take her break and would not spend another second tending to us pesky customers who had made such a large purchase. RUDE!
Needless to say my friend ended up making the manager return all of the CHEAP, and TACKY clothing he did not like and getting his money back albeit after a horrifying experience in customer service.
NEVER SHOPPING HERE AGAIN.

Probably the largest store of this chain that I’ve visited with lots of clothing choices for women and men, as well as carrying lingerie, bags, accessories, and shoes. I almost bought something here, a ruffled bottom top, but it wasn’t cotton, and I try not to buy synthetics for summer, since it can get gross/​sitcky, wearing it during hot Las Vegas summer days– over 100 degree weather (unless I stay inside all day, that’s when I make the exception). A nice selection of sweaters, too. But some of them were way too long for my petite frame. There were a couple racks of clearance items in the back of the store, some lace dresses (OOH, the trend I am liking these days), but not my size.
It is nice to look sometimes to get ideas/​inspiration, on putting coordinates together. I was greeted several times by employees BTW. I had the stroller and I wasn’t catching hangers, either. So, the store is stroller-​friendly, too.

I really like Cotton On. They have cute affordable clothes and the quality is great. They always have sales and great deals! I would actually give Cotton On 4 stars because I love the price and quality of the clothes. but I have to give this place a 3 for overall experience. The customer service is a hit or miss.
When they first opened, the employees here were not that friendly– to me anyway. They had attitudes and they looked miserable. especially the females. Turn that frown upside down! Geez… nowadays, sometimes the staff are super friendly and helpful and other days, they are miserable. Consistency folks!

I popped into this store during a rare trip to Fashion Valley this morning. I’ll be visiting my parents’ country home in Pennsylvania next week and wanted to buy some inexpensive tops and dresses that are cute but that wouldn’t bring me to tears should they get ruined during the trip.
I’m not a big fan of cotton in general and have never shopped at Cotton On previously, but a few cute dresses near the doors lured me in.
The store doesn’t seem to be stocked well, or at least it certainly wasn’t today. There were about 7 or so items that caught my eye, but only 2 of the 7 articles of clothing were available in the size small that I needed. Some cute stuff, but bummer.
After browsing through the store I stood near the fitting rooms for a bit and then resorted to walking around proactively looking for a sales associate to let me into a fitting room. No such luck; all associates appeared to be tied up at the cash register. After about 10 minutes I had had enough, hung up the 2 dresses that I had planned to try on and likely purchase, and left.
Cotton On, you lost my business today!