Cortes Towing

12 o clock at night stranded on the side of the freeway. Dont know his name. This man was bald with colored eyes and was a complete asshole trying to take advantage of this situation by trying to charge $ 185. Called 24 hour towing and it came out to $ 45 to come out and $ 5 per mile to get where you need to go. Young metro definitely wouldn’t trust cortes towing company.

Made a Unilocal to leave a review. Someone from this company tried to take advantage of my situation. My car broke down on the freeway and I needed a tow that was only 3 miles away (I used current location to check, which came out to 2.8 miles) and he was trying to charge me $ 180 saying that’s how much it cost for him to come out, also that I live at least 5 miles away. Not only that, but the guy was very rude. I then called 24 hour towing and they came out to get me for only $ 45 and $ 5 per mile after.
Young Metro definitely wouldn’t trust Cortes towing.

The guy that helped us out today was extremely nice and funny. I believe his name was Jose. He provided great customer service, highly recommend him.

This review will be short because they are not worth the time. BEWARE of this tow company the guys will really make a lady feel very uncomfortable. They have no respect towards women…

After a long day at work and my toddler in the car I got a flat tire. I was literally on the rim. Called AAA and kinda thought I would be waiting for a hour or so. They told me to be waiting for Cortes Towing. To my surprise I only waited 15 mins which is the shortest time in history for me when dealing with towing and road side assistance. A guy named Jose Perez assisted in getting me safely off the road, changed my tire and did it very quickly. Jose made what seemed like a very stressful situation a walk in the park. He had great customer service, very polite and fast. I totally recommend Cortes Towing to anyone who is having roadside car issues. They’re great!

Don’t trust this company to tow your vehicle! Probably will come back in worse condition than when you gave it to them. I live on the same street as this company and I see how reckless they drive everyday even while towing. I mostly see them speeding down our street (which is a 35 mph zone) and always tailgating if there is a driver in front of them. I’ve seen them parked on the side of the road in front of their business and pullout into traffic without looking or a turn signal which made cars slam their brakes (about 4 times).
It is scary. It’s as if they get paid per tow and are racing around without regard for others … the worst kind of drivers. I wouldn’t call them to tow my vehicle.

They have a towing and uhaul service at this location, the guy was awesome. I would recommend this location if you need any services!

Just had my spark Plug blow out and I called them and they were came within 10mins are we ready to take my car back home. Highly recommend theisTow Truck service

Bad service, the person who we came in contact with (Jonny) was not very nice. Always trying to take advantage of our situation, charging a lot.
Only one of their staff was kind to us, helping us in every possible way. The other people were just thinking about the money, bad costumer service!
I wouldn’t recommend their services, because they will just look for an opportunity to trick you!

Great service the driver Brian was very courteous and prompt. Got me to my destination no problems at all and for a good price. Will call if I need a tow again. I recommend this company.

they lied to me. then they quoted me wrong. then they raised the price and then charged me even more. do not use them. do not trust them.

I had to have a truck towed 100 miles to oc and I called AAA to schedule the pick up. They arrived quickly and was courteous. I decided to go on ahead. When it was about an hour after I arrived home waiting for them, I called just to find status. I wasn’t in a rush and knew traffic was bad. They had switched trucks and drivers. One of them fixed the loose front license plate with washers. The delivery driver was courteous and friendly too.

I called AAA because I got locked out of my car (and my dog got locked in!) and Ricardo came to the service call. He came quickly and worked really hard to get me into the car. And he amazingly got me in! I had some trouble with getting the key (it was locked in the trunk and mercs go on full lock down if they don’t sense the key) and he let me use his cell phone, stayed with me as long as possible and even gave me exactly what to ask for if I needed a tow because my car is so high maintenance. GREAT GREAT service, It was late at night, I was 200 miles from any friends or family… I’m so grateful!

Hello i had a very very very bad experince with «CORTES TOWING». Please be careful and dont get any service trough them. They are «THIEVES 100%. They go tough you’re personal belongings when you are not watching or you get towed by them very serious. I had an auto accident june 22,2013. I went to the hospital with injuries to my body by a bad driver who hit me ok towed by them, when i went to pick up my inventory, belongings, they were missing by their drivers. My expensive prescription glasses, my wives highheels, and my childrens music cd’s. that very low to do when you are indefensive and hurt in hospital. they belong to AAA service. But imgoing to make sure they get taken of because they give AAA a very bad name. They steal youre stuff and go through you’re belongings. Be very careful and dont get towed by them please be advised they are crooks. Be careful and find a different company for towing or AAA service thank you.

My car radiator busted. We called around for quotes and they were the best pricing and highly recommended. They came promptly and the guy was very nice and helpful.

Im only writing to be heard because Im not seeing a posting here about how wrong it is to take a car from a government complex that has about 90% section 8 incomers. Really guys? Im a visiter and unaware of this illegal activity that goes on there at Vista Terrace Apts. I guess everyone fears «THE TOW». I don’t care about your opinion if you disagree but this felt like a organized structured illegal part of the business extortion scheme tow I had fallen under. Not cool guys. I rate this a 3 because you guys still do some good I guess. You guys need to add a «special circumstances» Tow prices to your sheet.
–The Red Jeep

Placed Service Call and PAID the night before for an Early 9am Service next day. Came 9:20am service hasn’t been deployed. Called And spoke with JOHNNY. Said that he wasn’t aware of My service call and asked ALL INFO again. I told him that I needed to change flat tire and a tow bec engine dont work and that I already paid $ 47 the night before. He immediately said that what I paid was wrong. He found Paperwork n said only Tow was placed in the paper and tire change was not included and had to pay additional money. I told him that I already spoke with 2 persons yesterday which I believe was the Owner (his dad) and a lady (which I believe was his mom) and that I told them exactly what I would like to have done and I guess since this is my 3^rd sevice in a span of 34 days thats why thats the price they gave me. I told him that I exactly told them the services I wanted to b done in the morning just as the way I told him and that it isnt my fault if they didnt write it down … I mean if HE HIMSELF FAILED TO DISPATCH A 9am PAID SERVICE CALL … then for sure theres an INTERNAL MISCOMMUNICATION and absolutely NO Fault on my Part. TO me as a Customer and As a Business Owner Myself I would HONOR what was already Charged n COMP the tire change … why first to Compensate for the Late service dispatch, second to Honor what his «EMPLOYEES» charged me (thats what he calls the Real Owner) if they charge me wrong then its not my fault and just honor it cause I already PAID and third so as NOT to lose a Loyal Customer. I have been Using Cortez towing For Years … It was always a Pleasure to work with His Dad and other people on their TEAM BUT Until JOHNNY manages it I don’t think I will Ever Use Their Services Again with that kind of Arrogant Attitude, Voice Tone and Absolutely CLUELESS to the VALUE of GREAT Customer Service. I dont think So!!! Actually My Insurances Reimburses me for all these Expenses up to $ 100 per occurence w unlimited number of times. Imagine How much Business U Lost Johnny ??? BUt then Again I guess He doesnt really care since He didnt start it from Ground Up … Customer Service Can Make Or Break A Business … Be Nice and learn From Your Old MAn !!!

I’ve never had to use their towing services but every time we camp at Silver Strand we stop here to dump the septic. There is never a wait and it’s pretty reasonable, about $ 12.00?
Not the nicest facility but it gets the job done!

Got a flat tire in Mexico waiting in line for border control. Crossed the border and these guys met me at the border. Took care of me all the way and got me back on the road. Best AAA service I have ever received.

AVOID CORTES TOWING
They charged me $ 8 per mile whereas most other towing companies charge $ 2 or $ 3 per mile, and they also padded the mileage (they added miles that didn’t exist)
So i overpaid like 4x the going rate!!!
RIP OFF ALERT — AVOID CORTES TOWING AT ALL COST
and don’t believe the fake reviews