Advantage Towing

on my day off i had a huge screw in my tire and it was way too low to drive on called trusty triple a and they dispatched George with the huge flatbed put my car on the truck quikly and towed me to discount tire and he did a great great job, helpful, knowledgeable and friendly. and even explained how to use the spare tire and that it needed to be greeced. Thank you George he is a great asset to the towing industry

I have literally never dealt with this level of terrible customer service in my life. These people should be put out of business.

Horrible service. AAA made a mistake in their system, the driver was extremely rude and unprofessional. He left because I would not give him $ 45 and would not wait 2 minutes while AAA said they would resolve the issue. I advise all of my military brethren to stay away

I got into a bit of a pickle a few days ago and needed an emergency tow. I’m not from San Diego so unsure of who to call I let AAA pick a local contractor. The speed of response from these guys is incredible and the level of professionalism is amazing as well.
Gibraan was my drivers name and he was a life saver. When I got into my accident the other person involved went ballistic and just screamed at everyone involved. The cops showed up and were non-​chalant and brisk. Gibraan showed up about 20 minutes after (the quickest response time I’ve ever had for a tow truck) and he immediately changed the tone of the day for me. His calmness and composure in the face of 4 police directing traffic, a mad cap woman (probably on drugs), and me (on the verge of tears) was magnificent. Not only was he able to talk to me and calm me down a little while he was working but he managed to get the whole thing hooked up and out of the main flow of traffic in like 5 minutes. He seems like he has an exceptional knowledge of vehicles, the best ways to tow them, and how to deal with people in really stressful situations.
Gibraan was also the best tow truck DRIVER I’ve ever rode with. He drives slowly and safely and not once did I look back at my truck and wonder if it was going to bounce off the tow truck. Most tow truck drivers drive like race car drivers and you would think they were hoping to dislodge your car so they can tow you again and charge you twice. Gibraan is all around the best experience I have ever had with a tow truck driver and I will always be choosing advantage towing in the future.

This ediot named Isaac they towed my car away it cost me 365 $ to get out asked me if I have AAA I said yes then he offered to buy two long distance trip for 200 $ to get some of my money back from him then I asked him do they do it often and he said they do it all the time I laughed in his face and he said I am serious I said no thank you when I went to my car half of my cd is gone my aux is gone I had a oakly sun glasses are gone he said they never touched the car another ediot driver is laughing behind him in another language I asked to talk to the owner he said he is on vacation he started to curse at me in a weird language then he said leave before I call my friend that works at the police since then the owner is still not there then I left to Phoenix MY ADVICE IS DONT GO TO ADVANTAGE TOWING THEY WILL RIP YOU OFF AND STEAL YOUR STUFF AND TO ISACC FUCK YOU

Had such great service today ! Thank you so much Sam for being helpful and I highly recommend them!

AAA sent Advantage Towing to us when a driver of a white car hit a parked car.
The tow truck driver loaded up the white car. While doing this the white car hit another parked blue car.
He told us «don’t worry about that, the driver of the white car’s insurance will cover damages», «I already hit 6 other cars today»
The Advantage tow truck driver proceeded to tell us he was not at fault for hitting the second blue parked car.
Police had been called to the scene. I spoke to the police officer about the tow truck drivers comments. He spoke to the tow truck driver. The tow truck driver now told us to call his office and the second blue parked cars damage would be taken care of by his company.
I’m appalled by the lying, cheating and disregard of this AAA «representative».

My wife’s car wouldnt start so I called AAA. Within 20 minutes Jesse showed up and ran his tests. Battery was almost completely dead. He swapped out the batteries super quick and was on his way to helping someone else. Thanks Jesse!!! Great service, knowledgeable, and friendly!

My sons car needed to be towed and he called AAA to get service. Once the tow truck arrived they told him he only had 7 mi of towing. Since the car was in my name I asked the tow company to use my card which I had already gotten approved by AAA. He refused and they charged us $ 216 for the tow. Not only was I angry but I got no apology and frankly I would NEVER recommend them to anyone ever. I will also call AAA and tell them the results as well. Poor customer service in my mind.

My flat tire sat as I ordered a drink from Starbucks and the gentleman who helped me put my spare on literally faster then Starbucks made my drink.

Had trouble with these guys in the past but the driver they sent out last night made up for it. Nice guy– Rami went out of his way to try and help figure out what was wrong with our car and just made a bit of extra effort above and beyond. Note: this was a triple AAA tow call.

We are at fiesta island and had to wait about 40 minutes in line to get out… The man in front of us driving this companys tow truck decided after 10 minutes to drive on the sand and cut in front of about 40 cars and just nose back in at the front of the line. Made us (and everyone else I’m sure) so mad. We will never use this company.

Will be contacting AAA to let them know of the dangerous driving practices of this sad outfit. Tried calling the shop to «speak to the owner» and some rude guy supposedly named Isaac refused to transfer me so maybe he is really the owner.
This morning on I-​5, one of his drivers practiced unsafe lane changes and almost hit a Mercedes in front of me. When the lady honked her horn (probably to alert him that she was there), the tow truck driver honked back, moved in behind her and started tailgating her. Then I saw him flick a cigarette at her as he rushed past. Totally unprofessional behavior and looking at the pictures from other Unilocalers, it looks like they have a habit of being unlawful in their driving habits. I saw their logo and I’m positive this is the same tow truck company I saw about a month ago riding the shoulder and getting into merge lanes to move ahead in traffic. Maybe that’s OK for a short distance but not for 3 miles and at the speed I observed him at…

I called AAA when my battery died yet again. It had been tested at Jiffy Lube last month and passed so I was told. But I’ve had to get too many jumps lately so I knew I wanted to replace the battery.
Called at 1:30, AAA said 2:00, Wael and Laith showed up within 10 minutes.
They tested the battery, started and alternator. The battery failed the test miserably, as I expected. So they installed an new one and cleaned the area around it.
Also I had some corrosion on the cable that powers my subwoofer — living at the beach the cable end basically disintegrated over time. He cut off the bad part and reattached the cable. Sub works like normal again without buying an $ 80 replacement cable that
told me to get.
All in all, fast and friendly service.

I had the pleasure of meeting Christian from this company through a call to AAA for a tow. He was very nice, made sure I was comfortable, and got me to where I needed to be. I even remarked how I was going to walk nearby to get fast food for lunch because I hadn’t eaten in hours and he even drove me nearby so I didn’t have to walk so far. Really good experience.

My husband’s car battery died so I called AAA who sent Advantage Towing. The guy (Samer) called within 10 minutes because he was at the wrong location but found the lot we were at pretty quickly. After inspecting the bad battery he showed us that the battery caused the terminal to completely corrode off. After a few fixes and maneuvers, Samer had us all set and ready to go. Fast, efficient and courteous! Thanks, AAA for sending Advantage Towing!

Shady business and tactics. Avoid these crooks at all costs they are liars and have zero integrity.
They damaged the underneath of my car when towing it and did not take responsibility. Almost $ 2K in damages and 3 weeks without a car. They avoided phone calls and did not return messages.
If your car is accidentally damaged in a tow process they will avoid you and fight you to not have to take responsibility. Don’t ever do business with Tango the owner/​manager. Sleazy man and shady company.
I typically let a bad experience slide and only review positive experiences but these guys are horrible people and will screw you.
This pic shows there true colors

I doubt it gets ANY better or any any more professional than them! Unfortunately, I had a couple of raccoons run across I8 and into my radiator:(I found myself between a rock and a hard place, to say the least. To my left, the speeding cars going east on I8, to my right, the speeding cars on the on-​ramp to I8 East. AAA was called after the 911 call, CHP arrived just a tad befor Advantage did, CHP confirmed what the MBZ’s computer said, my 2 year old radiator was done:(. All this time I’m with this amazing guy from AAA who stays on the phone with me to make sure I’m OK. Soon after the CHP officers arrived Advantage came in, even though I was told 20 min. they arrived in less then 5!!! I don’t do justice to the driver for not recalling his name… but I’ll post the pix. Thanks Advantage, thanks AAA and thank you CHP, all in all, a happy ending to what could having a huge disaster.

I got in my car today to go join the KMLB gang for lunch at Bud’s and my F@*$ing car wouldn’t start. It’s no mean feat to get a tow truck where I work. I’m in a protected environment and there has to be a law enforcement escort for the tow truck to even be able to get near my car. Sigh. So of course tow truck from Advantage which is contracted out by AAA arrived first and the poor guy had to sit and wait for the police to arrive.
He was very polite and didn’t seem irritated at all while he was just sitting there waiting and waiting and waiting. Finally all was set and Advantage did a simple test and determined my battery to be dead. Which I pretty much knew because nothing worked. He replaced it quickly and was done. If he didn’t have to wait for his escort all would have been completed in about 15 minutes from the time I placed the call.
Nice.

Consumers beware!
Complaint on Advantage Towing 3620 Kurtz St. San Diego, Ca. Involved in an accident this morning and S. D. Police called for the tow. Advantage towed the vehicle to their yard on Kurtz when I requested it be towed to Blades Automotive on Kurtz St 1 mile away from their location, again same street. Upon my second request they towed it to Blades, 1 mile, and did not disclose that that tow would cost $ 165.00 for 1 mile. Blade’s Automotive confronted them stating they use Western Towing as an example of only charging $ 40 for a 1 mile tow but to no avail. Advantage is very crafty, would only take cash as I’m sure they know I would have contested a credit card charge of that amount. When I contested their over charge their response was that I should have called Western to begin with.