Carlton Hair Salon & Day Spa

This is a long time coming review. This place is all about charging you money! The first time I thought it was just an isolated event where my hair color ended up being dreadful! After time passed I went back and left this place with my hair dried and with incredible breakage after being put under the drier with bleach for way too long. My hair is finally recovering and not before I had to spend hundredths of dollars more to have a real professional nurture my dying hair to prevent me from going bald until my new hair grew out. Aveda salons saved my hair! Stay away from this place!

Yesterday I went in for a style up for my birthday and Camilla was my hairstylist. She was very nice and we def helped me have the perfect style and she did such an amazing job. I highly recommend you ask you Camilla when you want to get a style for your hair and was such great customer service

I’ve been coming here for cuts and colors since I was 18 years old… I’m 26 years old. I love this salon so much, I actually became a stylist just to work for this salon. I worked at Carlton for a few years back in 2011 – 2013. I still until this day get my hair done at this salon.
I’m writing this review because I recently decided to try a new girl at a different salon and she completely ruined my hair color wise. I had to make an appointment at Carlton to fix what she did. Of course, I knew, Carlton would fix it. I don’t even know why I chose to go somewhere else… I guess I just wanted to try someone new? I learned my lesson.
Emma at Carlton did an EXCELLENT job fixing my hair. She did a complete color /​cut fix and I’m super happy with it. She is so sweet and personable as well which is important. Usually I bounce back and fourth between Gabriel and Luz, Senior Stylists. I love them as stylists but they were both fully booked and I needed my hair fixed right away. Gabriel recommended Emma to me and she was wonderful!
Carlton is my forever salon. I have NEVER got a cut or color which wasn’t good here. It’s worth every penny.

I came in for the first time today and the front desk staff were very friendly and accommodating. I had an appointment with Kamellah to have my 9 year old daughter’s hair washed, blow dried, and flat ironed. My daughter has very curly hair. Kamellah was very professional and kept the conversation going. My daughter was a little scared to get her hair flat ironed, but Kamellah reassured her that she would be fine and her hair will look fabulous. My daughter’s hair turned out better than expected and my daughter loves her new hair style!!!

I recently went to Carlton Hair Salon to have my hair cut and colored. I took a picture of what I wanted to have done along with me to my appointment and was told it was possible by the master-​level employee I was working with. After the work that was done on me was completed, however, I felt like the person who worked on my hair either didn’t understand what my expectations were, or she did but under-​delivered intentionally.
I didn’t want to make a big deal about the situation, at first, as I felt that maybe over time I would like what happened to my hair, but when I got home and saw that the job was not only not what I wanted, it was also badly done (the cut was lazily executed and the color was a joke), I knew I couldn’t just grow to like it. Luckily, instead of rushing to another salon, I called to see if anything could be done to remedy my issue. I was scheduled to have a redo appointment with the stores’ manager, Christine.
I was worried that the damage was irreparable and that my concerns would not be dealt with to my liking but Christine put ALL of my concerns to rest. We had a thorough talk about what I wanted and what she could offer. She made sure we were in agreement the entire step of the way before we began (which did not happen in my first appointment). But what impressed me more was her attention to detail when she actually began working on my hair. She tirelessly took on the task of creating something beautiful out of something shoddy. To top it all off, she corrected and perfected the cut I requested originally.
I am so grateful to her as the main reason I was having my hair done was to prep for an upcoming wedding. She saved my hair when I didn’t think it was possible and I can actually leave my house without a hat on now, because of her.
Thanks a million for your help and for restoring my trust in your establishment, Christine. When I go back in the future, I will request no one else.

$ 51 for a man’s hair cut. We walked in and they said they can take us right away, 20 minutes later, still not called. The mall needs to have cheaper options for hair cuts, especially for men.

Vidi is the best! I can’t remember the last time someone else cut my hair. I’ve been going to her for years and have nothing but great things to say. She’s always a delight to talk too and my haircuts always turn out the way I want them to.

Renee!!! Renee !!! Renee!!! These 5 stars are just for her, not the salon or anyone else. She did an awesome job! I told her my concerns and what I wanted and she LISTENED! Was super friendly, acted with me like a normal person, not like another snotty typical hairstylist. She is so detailed and does not rush through it. I had had another hairstylist damage my hair when it was platinum blonde due to not using olaplex and my hair suffered a lot and went through a whole lot of breakage. I could not wear my hair without by extensions. Today I am out and about rocking my bob that I never thought I would be ok with. I still miss my long hair but my hair looks 10 times better after Renee! Thank you so much :)
Now as for the salon, I thought it was pretty convenient that I was able to get a same day appointment. But I didn’t like that when I walked in I was not greeted right away, in fact there was several people that made eye contact with me and did not acknowledge me, from one lady I didn’t even get a smile in return. Sometimes a smile and «someone will be right with you» goes a long way !! Another thing I liked is the accuracy of the prices, I was quoted a price for my hair cut as well as the price to have my extensions blended. The price was exactly as what I was quote over the phone !!! If it wasn’t for Renee this place would get a 2 from me at most.

Came here for the first time, got my hair done by Melissa — one of the master stylists. Her price is definitely worth it! I have naturally curly hair that is thick so I have major trust issues when it comes to stylists. But I went out on a limb with her and she did not disappoint! Melissa was so friendly and you could really tell that she takes her work seriously. I gave her my vision (which wasn’t exactly too detailed) and told her the issues I was having with my hair (too heavy, a bad bang job, and to be honest i couldn’t stand having long hair anymore) and I let her have fun with it! She cut my hair like it was an art. I’m so satisfied with my look. I also appreciated her tips for maintaining my curls.
Definitely reccommend this place!

We had a horrible experience at Moda salon and Renee came to the rescue! She fixed the terrible up do the previous person tried to do. Renee understood how important a good hairdo was for our special event. She is incredible and I highly recommend her!

It was my first time here and last one! The lady who cut my hair did a perfect job styling it and making me leave happy. She burned my hair 20 times so that it could look perfect. Hairstylists should ask weather or not a client wants their hair styled or not. People like me take lots of care of their hair and for one person to ruin it is not nice! Once I got home and showered, I noticed a piece of hair totally shorter than the rest of my hair. The whole cut is uneven and so hard to make it into a ponytail without those stupid shorter chunks falling out.

MIRANDA is the BEST. She just cut my hair today and it was the best hair cut I have had in years. I walked out feeling and looking great. Ask for Miranda. She is cool and makes the experience fun and interesting.

My favorite salon!
I’ve been returning to Carlton Hair since it was Collections. Every time I have tried a cheaper alternative, I regretted the decision and would be back at Carlton in a few weeks. I have a few favorite master stylists, but all the stylists here are good. My son gets his haircuts here now, as well.
I know I received a great cut when I love how my hair grows out! There’s something about this specific location — the other locations don’t compare!

1^st time here yesterday… very nice salon… clean, friendly staff, good vibes. «Renee» did my hair. She did an AMAZING job. I absolutely love my hair. I told her what I wanted. And she did what I wanted plus more… to make my hair look fantastic. She was also super friendly & nice to have a conversation with. Thank you Renee for taking the time to do an awesome job on my hair. I will definitely be back… and will refer friends & family to you.

Renee is a hair color angel and she has blessed my hair with her amazing abilities. She gave me everything I’ve asked every hair stylist for in one go without compromising my hair like every stylist has before. If you want your hair done and you want it done right GO SEE RENEE OMG

I’ve come to Carlton a few times so it’s about time I write a review. The first time I came was with my friends who were treating me to a spa day. We made appointments for a massage and pedi for me, a facial and pedi for my friend, and hair styling for my other friend. When we arrived we were greeted promptly, checked in and offered beverages as we waited and filled out the massage/​facial disclaimers.
Since I was in my first trimester of pregnancy I was not allowed to be massaged. I din’t object or even ask why because rules are rules and baby’s safety comes first. I did get my pedicure though which came out nice. My friend who also got a pedi liked hers very much as well. My friend who got her hair styled looked really fabulous too so i’d recommend the hair styling services.
My second time there was to get a manicure and pedicure before my wedding. I really wish I remembered the names of the ladies who helped me because they were both really nice. There was a younger one in particular who was fantastic. I wanted my toes to be my something blue but they didn’t have a shade I liked, so she mixed two shades and voila the perfect baby blue. I got a gel manicure and it lasted for weeks without chipping.
Most recently I went back for a prenatal massage. Being well into my second trimester by now it was a good time. Usually I don’t like massages, but my husband bought me a gift card for a massage at Carlton and really wanted me to use it so I went for it. My massage therapist Nicole must’ve had magic fingers because I was wisked away into a state somewhere between sleep and euphoria the entire time. It was extremely relaxing. I loved it.

Was a bit reluctant to cut my hair, as I was letting it grow. But one can only collect so many split-​ends before hair becomes toxic. I am very particular about anyone even touching my hair but I trust and love Giti, my hair genie!

I love how Michelle cuts my long hair, she keeps the length and blowdries with delicacy. Most stylists pull and tear my thin blond hair.

Giti did an amazing job to my hair. She completely understood what i wanted n gave me the hair cut that would fall perfectly on my face. In fact when i suggested to add layers, she had perfect reasoning why not to do them and i am glad i listened to her.
Shes on the highest tier of hair stylist and i initially thought that its just a sales trick to make more money from the customers but after what she did to my hair i am fully convinced they charge higher price for a reason.
Although i still believe that she should be more friendly and make customers a lil more comfortable during their visit. In the end who cares !! If she has the art to make you look fabulous !

Last week I had a major head surgery. Jerry, who has cut my hair so fabulously before, did an amazing side shave hair cut.
Not only does he give an amazing services, but he just called to check on me. Service above and beyond.
Love you Jerry!