RE/MAX Coastal Homes

Great service! Shelly and her team are awesome. We had a very complicated sale and purchase and it went very well. Shelly has great relationships with other agents in the area which helps gets deals done. Thanks Shelly! We love our new home and thanks for buying/​selling our last one too!

What, are you kidding me? This was one of the most professional real estate experiences I have ever had. Our agent Nancy took care of everything in a very thorough way. She got us more than asking price for our home and made the entire process pleasurable. We couldn’t be happier. When we visited her offices in San Clemente we found everyone welcoming, warm and professional. Her Brokers, Maryanne and Shelly seemed more than willing to help. This is our broker for life! Thanks Nancy Hannah. Thanks ReMax Coastal Homes!

I wish I could give negative stars… An Agent at this office is SO unethical. She had clients who went into escrow on our home claiming the home she was selling for her buyers were in fact in escrow. In the meantime we went into escrow on another home and had spent money for both an Appraisal and Inspection. Her clients were not in escrow, in fact they had a formal withdrawal and she NEVER TOLD US! I was the one to find this out when I saw our Buyers listing had not been taken off the MLS. I had our Agent who was representing us on our purchase call her and she BOLD FACE LIED TO HER… she said they were in escrow… It wasn’t until a call was made to the Agent whose client was supposedly buying her clients property was my Agent told the deal went south 4 days prior. BEWARE FOLKS… Birds of a feather flock together!

I love my real estate agent. How many people can say that? Anyone who is aware of today’s unpredictable market knows that it’s a bit crazy out there. And as a discerning individual with a good job and credit but very little cash and time, purchasing for the first time… I have been more than a little demanding and not at all the ideal client. Esther Penner has gone above and beyond the call of duty. Her calm, no pressure demeanor and willingness to look at property after property until I figured out what I wanted was more than appreciated and when I did finally put in an offer for the first time she took the time to explain the process in great detail and to make sure I fully understood what I was committing to. I low balled my first few offers and didn’t get them, but later, I did get an accepted offer on a short sale. That offer fell apart during the bank negotiations, which was devastating to me, but not an unheard of scenario. In dealing with the pain of losing that place, Esther was more than an agent, she was a true friend. I took a little downtime and realized that I really didn’t want to purchase that sort of property (it was a townhouse), so it was for the best after all and since then, we have been looking at other sorts of property which I’m much more excited about, though admittedly they are in a higher price range than what I had initially wanted to spend. But I got to that decision on my own, without an agent pushing me to understanding I needed to spend a bit more to get what I ultimately want.
It’s been almost a year since I started looking, and Esther’s stuck by my side, spending literally weeks of her time helping me find the right place, despite my being a bit difficult. As a thank you, I thought the least thing I could do is write a good Unilocal review. Thanks for putting in all that hard work, Esther! You obviously care about me, and your other clients and I definitely appreciate it!