Executive Escrow

I can’t say thank you enough to Executive Escrow for the high quality of professionalism they showed in helping us with our escrow!!! Loyann and Randy were amazing. The hours of work they put in on our behalf and the knowledge they possess made it possible for us to have the beautiful home we have today. I would recommend them to all my friends. I can’t think of a higher recommendation. Thank you Executive Escrow! My miracle workers!

My family and I have used Executive Escrow several times, and I will always use them for any real estate transaction in which I can choose the escrow company. I recently sold a rental property that I owned with my ex. We did FSBO because the tenants that were renting it were the ones who wanted to buy it. This particular transaction was a tad complicated (understatement). The buyers had extended family members helping in the purchase. In addition, my ex and I have a hard time agreeing on much of anything. There were no realtors involved. Further, the buyers had reservations about depositing money into escrow because of some of the other reviews that they saw about Executive Escrow. My personal experiences have always been great, but I could understand the buyers hesitation since they had never worked with Executive Escrow before. We set up a meeting with Damon at Executive Escrow to discuss any concerns that they had. Damon was amazing. He addressed all concerns regarding some of the less favorable reviews and answered all questions honestly. He made suggestions on how we could open escrow with a deposit that would get the ball rolling and that the buyers were comfortable with. His estimated costs for all parties was accurate, fair, and really did not waiver at the close of escrow. Not a single «hidden» fee appeared. In addition to that, Damon always went out of his way to thoroughly answer my questions and educate me without being annoyed through the process. I trust Damon at Executive Escrow 100%. I feel bad that some people on here had a bad experience, but from what I can see, none of the negative reviews had dealings with Damon. HE IS AWESOME. So don’t let the bad reviews sway you — just ask to work with Damon and I guarantee you will be more than happy.

We hired this company to do the escrow for the sale of our restaurant. Loyann Richards, who is the owner handled our case. At first, everything seemed to go well. Things got done and she explained the process to us when we couldn’t understand. After a while, there seemed to be a sudden change in her aura. She started being uncooperative, very unhelpful, intentionally delaying the process and to quote my attorney, «verbally violent». Because of this, we decided to change escrow company. Loyann Richards did not like this, so in return, she filed a case against us in small claims court stating we owe her $ 5,000. She held that money when transferring funds to the new escrow company which in return, caused delays. Her initial fee stated on the escrow instructions she prepared was around $ 1,500. I WOULD NOT RECOMMEND GIVING YOUR BUSINESS TO LOYANN RICHARDS /​EXECUTIVE ESCROW. They will take your money and hold it hostage. I will update this review after we go through small claims court.

Great group of very knowledgeable folk! and they have been around since the 1950’s. We really enjoyed working with them and will recommend this company to all friends and family.

I would absolutely not recommend this escrow company, the only reason I’m giving one star is because I can’t give anything less. Escrow is meant to be a trusted third party that acts in a timely manner and responds to instructions from the principles in the transaction. In my dealings with Executive Escrow I saw none of those things. Our purchase fell through and Executive Escrow refused to return our deposit unless we paid charges and fees that they fabricated. We ended up taking them to court, however, even when the judgment was issued in our favor Executive Escrow still refused to return our funds. Save yourself a lot of time and hassle and use any other escrow company.

Worst escrow company I have ever encountered, in 15+ years of dealing in real estate. Extremely unprofessional, rude, refused to return funds when escrow fell out– to the tune of almost 60k! The good faith deposit for this purchase was 4k, and we had to hire an attorney to get them to release 55k that was never even at issue. They tried to create all sorts of trumped up fees to get paid at all costs when escrow fell out. Usually the disputes for the return of monies are between buyer & seller. Never before had I heard of an escrow company, who you trust to handle your funds truthfully, to act in this way. Bad BAD news– to the point of insanity! Would NOT recommend, nor trust with my transaction or funds ever again!!!

This is the worst escrow company I have ever used. They don’t return phone calls and they blame all delays on others. Don’t use them!