Precision Engravers

Took military medals in to have names and dates applied by a local, rather than mailing to DC for the government to lose em. While the shop shared with a watch repair, and is «old world» to be kind, the results is what matters. Yes, he took much longer than expected, but he took care to do the difficult tiny text by hand to make it up to his standards. The cost was tiny too. Quite satisfied.

I have never had such disappointing service from a vendor before. I came in with three small plaques on a Wednesday, was told it was a one day job, and I said I’d come pick it up Friday morning. I call on Friday… they’re not ready. He calls me at 7:30pm and tells me to come pick them up. I live on the other side of the Bay, and asked if I could come get them on Sunday. He repeatedly refuses to make an appointment and insists that I call him when I’m on my way.
I paid $ 89 for three thin, flat metal leaves to be engraved, and when I brought them to the event I was almost late for because of this situation, I see that one has been badly BENT and the other has a serious misspelling. The man was late, rude, provided a very poor quality service, and was significantly more expensive than anticipated.
I try to support independent businesses as much as possible, but I will warn people away from this place. I’m trying to get a chargeback issued from my credit card company, because dealing with this guy has been a complete nightmare, and I still need the work to get redone, elsewhere.

This is a very small local shop. Which I usually prefer whenever possible to support local business. Unfortunately things did not work out with this vendor. I dropped off a small name plate for a trophy to be engraved on Monday afternoon and was told it would be ready the next day. He said it was no problem and that he would call me when it was ready on Tuesday. No call… I let it go as I figured that maybe he needed a little extra time. I tried calling on Wednesday and the phone rang off the hook. Tried again today and the person that answered told me that the owner was in Mexico until the 7^th of Feb and that he had no idea where my order was. Super frustrating, I dropped off another name plate for them to use as an example and now they both are missing. On top of all this… I prepaid. No plate and I’m out $ 14.50 for a small 1.5 inch plate to be engraved.

I had a wedding on July 5^th and submitted a massive job of about 30 items. The time line was a return of 72 hours. Amazing! Our guests of honor really enjoyed the personal touch an his price was reasonable. I am looking forward to the opportunity of doing business again.

THIS GUY ROCKS the only place near menlo park that will engrave in one day! needed a watch engraved really quick because it arrived late then had to leave the next day and he did it for me for only 25 bucks! all other places take at least a week. 5 stars 2 thumbs up thanks!

i brought in a ring to be engraved here on wednesday and he quoted it to be finished friday morning or early afternoon (its delivery was quite time sensitive). On friday EVENING i called HIM and he was still not finished (not that this is uncommon to take 2 days, but he ASSURED me it’d be finished by friday AM). when i went to pick it up to my dismay the ring was BROKEN. he took it his next door neighbor shop and the man super glued it together, which sufficed for the moment and he did say he could further fix it if needed.
When i went to pay for the engraving, i asked if I could perhaps have a discount, considering this tacked on an hour of my own time and the stone in the ring was completely cracked and now superglued onto the ring and he said «well now i have to pay for the man who fixed it!»
??? This is the OWNER of the shop. I shouldve gotten my engraving for a considerable discount, if not for free. I understand that accidents happen and am totally sympathetic to them, but a broken ring is totally unacceptable and I should have recieved reimbursement or at least a free engravement.

On a Friday I dropped off a very small job. He said to come back anytime the following Monday. Shortly after I left the item and drove away, I remembered I hadn’t asked what the price would be; I phoned, and he said $ 14. Monday at 2:35 I returned. There was an «open» sign but the door was locked; another sign, a clock, showed «back at 3:30. I waited and waited — I had driven a considerable distance and didn’t want to come back later. (Meanwhile, another customer came by with a job to drop off, waited 25 minutes and finally gave up, saying she would take the work elsewhere.) Finally at 3:55 the man returned. His reason for closing up shop in the middle of open hours and blowing off customers? «I had errands to do.» Then, after I’d waited for him an hour and 20 minutes, he told me it would be $ 16, not the $ 14 he’d quoted on Friday.

Service: 4 – 5 stars
Hours: 4 stars, would be nice if they opened weekends (M-​F 9−6pm)
I had a photo frame with pewter plaque for recording baby’s birth info, and the owner patiently discussed the options with me while I vacillated over what to include. He managed to pack a lot of text into the plaque, and it was beautifully scripted with ample space left. Cost was $ 34, and it took 9 days (I didn’t ask for rush).
The store front doesn’t look impressive as other posters noted, but it was a pleasant change to support a local business with competitive pricing. He also accepts credit cards now.

I bought a fancy ring box for our wedding. I opted to use a wedding ring box instead of a ring pillow. My fiancé and I wanted our wedding ring box to be special so we had it engraved. The guy/​owner was friendly and suggested to me what font and size will work nicely for our ring box. It was ready in a few days and it turned out great. We had the phrase «love and laughter happily ever after» and our names and wedding date engraved on it. Total price for engraving $ 20.

Great experience. I had an unusual item to engrave but foolishly put off doing so until a few days before my boyfriend’s birthday. I called around to many other local engravers and all I heard back was that either they couldn’t do what I wanted (text in an arc) or it was going to cost a lot and take a week. Until I called Precision Engravers. He was able to take on my project, fit it into his schedule to have finished by the next evening (in time for the birthday party), and charge me a very reasonable price. I received very personable service, speaking directly with the gentleman who actually does the engraving and runs the shop. I was also very satisfied with the quality of the engraving. It turned out great; even better than I had imagined it. Between the service, quality, turn around time, and price, I would recommend them and get something else engraved here in a heartbeat. Definitely five stars.

I had to get a trophy custom made for my company and the owner of this business did a very good job in helping me make the deadline. Here is the breakdown:
5 stars for personal service: The owner is an expert in his field and the trophy came out looking better than I visioned.
2 stars for store appearance: I had to walk a block to the nearest Walgreen to get cash because he didn’t have his credit machine set up. He recently moved to this location but I wished he let me know in advance
4 stars for speed and design: I only had four days for the trophy to be made and he was able to get it done while other companies I called said a week time frame. One star is lost because the original base I picked wasn’t available.
Overall the experience was great and if I had to do it again, I would go back. I would just bring cash as well.