Whataburger

First time at Whataburger! Spectacular hospitality and service, and the food was just what we needed.

The food was good. The service was really good. Can’t wait to try something else from the menu.

Hello Texas!!! My fiancé and I are visiting from North Carolina, neither of us have been to Texas before. Of course we are having a BLAST!!!
The moment we landed my fiancé said «we have to try Whataburger» lucky for us, our hotel is 6mins away from the riverwalk location… Perfect!!! Eat then walk the food off.
First Time Visitors Beware! This place offers regular Ketchup and Spicy ketchup!!! How do you decide!!! Well get one of each! Pretty sweet right! I decided on the double cheese burger with grilled onions.
What-​A-​Burger!!! Freaking awesome. A taste of heaven in every bite! You definitely get your dollars worth here. The fries suck, so don’t bother… i should’ve gotten onion rings.
The Staff is friendly and informative which is nice… OH by the way today is Christmas Eve! And they are open. Hours are ²⁴⁄₇

Its in a unique location off riverwalk frequented by homeless unfortunately. The food is. .well…whataburger. we did breakfast as shilos deli next door closed on sundays and it was cold out.

Probably some of the worst burgers I’ve ever tasted. Came to visit San Antonio for the weekend and we figured this is like an In and Out type burger joint and they would have good food slightly different from McDonalds or Burger King, boy were we wrong. We were recommended one of the «all time favorites» and turned out to be an all time worst. The burger came out so hot that 6min later I still couldn’t take a bite out of it. I asked the staff if they microwave their burgers bc of how hot and dry it was… obviously they said no they are made fresh… my ass.
I rarely write reviews, but this time it was necessary. Horrible horrible food here. The most plain tasting, dry burgers ever. Definitely seems to be a lower quality burger joint.

It was the best burger I had in San Antonio, it was amazing. I ordered the chicken sandwich it was so amazing, I wanted the spicy sauce but they gave to spicy ketchup it tasted good to me (first try). Overall is good I really recommend to try this burger.

This whataburger is in a cool area. Big, spacious and right in downtown. Convenient across from the river walk and looking out through the windows it’s great to see the downtown city life and to see so many people walking everywhere.

Oh Whataburger for your oh whatanight. A place to hangout when most of the bars and drinking establishments are closed.
The burgers here are decent, and it doesn’t give you the runs like White Castle does. The shakes are nice and thick (thats what she said) and the employees at this Whataburger were nice.

Always a great experience when having lunch here. Staff are super friendly, place is always clean and food is always hot and fresh. My only angst is how busy they can get from all the tourists and convention crowds.

There are many beacons for weary travelers. Sometimes it is a lighthouse in the night after the clouds lift when they’ve been looking for land. Or maybe it’s a driver whose vehicle breaks down and they finally wander upon an open gas station with one attendant able to assist in their auto woes.
This is my food sanctuary after a night of First Friday Pub Run. It’s clean. Large. Friendly. Whether I have a green wig on, all 80s spandex outfit like Jane Fonda, or only a coconut bra outfit, I am never turned away at this glowing Oange beacon of food.
I commune with my rowdy bunch of friends in that extra room they have and the cops keep a watchful eye. After I’ve essentially drank that gravy with my Texas toast, fries, and chicken tenders… It’s time to go.
And I’m sad. Because I like Whataburger. And if you’re any kind of Texan… You do too.

We don’t have these in SoCal, so I was anxious to try it out. Wasn’t too impressed. Nothing special at all. It was a very basic burger, something a less than average home chef could whip up. I’d recommend it only to check off your list, there’s really no other reason to go.

I may not know the lyrics to «The Star Spangled Banner» by heart but I know Whataburger’s like the back of my hand. From the most fanciest ones to those just down the street they are a part of our lives. By now you would’ve surmised that Whataburger is synonymous with Texas much in the same manner «In N Out» is associated with California. Due to its popularity it is inevitable that one would be built downtown, to showcase our city to tourists.
The downtown location’s design is modern and seemingly sleek (I use this term loosely); overflowing with customers. All types of people from all walks of life frequent this particular location. Inside is spacious with limited seating in the lobby but additional tables on the side to eat. There are three stations where you can place your order and checkout. The service is fast and the workers are bilingual, which I like. It is your typical Whataburger but on a much grander scale. So why the two stars, well:
1.)After looking at their menu I decided on their patty melt meal, which I am quite fond of. When it came out too quickly I got majorally suspicious. Typically it does take time for items especially for hamburgers to be made, which is why I go there in the first place. But biting into it I noticed that the cheese in the sandwich was not even melted and the patty was not well cooked. I’m not sure if this was a result of trying to get out items hastily, since they were swarmed with patrons at that point.
2.) As me and my company were filling our cups for drinks a staff person was cleaning the refill station. Instead of allowing us to get our beverages thus freeing up the space, she made a face. We both felt rushed like we were in that person’s way. As a result one of our drinks spilled on the counter. If the person would’ve waited a few minutes we would’ve gotten our drinks out of their way and it would’ve spared her having to clean that area.
3.) Even before getting food items my dissatisfaction for this location truly began. While surveying the area I stood in line to presumingly place my order. With three checkout lines I was sure the wait would be to a minimal. I noticed the left line had no customers and I assumed the person would call me to take my order. Instead she stared at me like I was invisible and let her other worker take my order. One of my biggest service pet peeves is when employees flat out ignore you. I kinda understand why a place, like a bar for example indulges in this behavior. But not a fast food restaurant. Needless to say I left the place feeling a bit slighted by the weight of the service and dissatisfied with the food.
In a perfect world good food has the ability to trump bad service, and vice versa. But we live in an imperfect world so sometimes both things can happen simultaneously. I do and will always love Whataburger. Its just on this particular occasion that love was certainly not reciprocated.

My friend wanted to try this burger chain during our visit to San Antonio, but I told her I had it before and it’s okay. They open 24 hours, so this was our last stop on a Saturday night. Young people seem to come here after partying near River walk. We just got the regular burger and added cheese. It’s just like any other fast food burger chain, except that have spicy ketchup, which wasn’t even spicy to me Lol. The staff is super friendly and courteous– they even bring your order to your table and are very kind and respectful.

For a fast food burger chain open 24 hours in a tourist district, this place is awesome! Super friendly staff, exceptionally clean facilities, and surprisingly quick service. Love the gigantic orange logo on the inside wall. Essentially the outdoor building sign they brought in.
Made multiple walks to Whataburger after my hotel balked on late night room service or I just needed a quick breakfast. Plus, when I’m in Texas I just have to!
Out of the many locations I have been to, the food here is just a little better. It’s not super greasy or sloppily put together. It looks and tastes like the menu item and keeps me coming back. And those jalapeño, sausage, egg, and cheese biscuits are no joke!
The staff here was great. Handed you the number and walked out your food with a tray full of all the condiments and accoutrement you might need. Smiles and super accommodating the whole while!
Also, spicy ketchup. SPICY KETCHUP. I am addicted to this stuff.
Whatever your cult burger allegiance, this Whataburger is cranking out solid burgers and breakfast items 24 hours a day!

I was happy that they offered a pancake breakfast. I went into macdonalds this morning and they didn’t have one, it was to be coming off the TRUCK soon.
The streets in san Antonio are confusing, Im glad this said FDowntown, because Broadway and commerce and the numerical addresses attached to the advertising, well, whatever… I can’t tell and hardly care. im just doing my best to kill time and put some sentences together while being a loaner in Texas, mute and pissed off.
Lips are moving and Style all over the radio in florida, so to have tex mex talk show and obnoxious laughter on the radio isn’t too bothersome for now.

I can’t write this review without acknowledging the incredibly friendly staff! I was really surprised by the outstanding customer service!
That said, the food was borderline sick. I had heard that Whataburger was a must try when in Texas, but compared to In’n’Out, Five Guys, or honestly even McDonalds it was very subpar.
Not worth it. Don’t do it.

I never thought I would give a burger joint 3 stars. This was my first visit to Whataburger. I found the service refreshing for a burger joint. The staff seemed genuinely friendly. After you order they give you a number to place on your table and when your food is ready they deliver it to your table. At that time they also offer individually wrapped condiments. Their Spicy Ketchup was another nice surprise. Then saving the best for last… Instead of the usual apple and cherry pies they offer LEMON. Which is my favorite.
Burger and fries were very good. The food was hot. The place was clean. The service was the nicest I have gotten at a burger place. Check it out for yourself.

This was my first experience at a Whataburger. I’m from back East and Whataburger hasn’t hit our hills yet. Back East we have a joint called Five Guys, which is like a better version of In-​n-​Out. So I thought Whataburger was better than McDonalds or Burger King, but not better than Hardee’s or Carl Jr or whatever it called west of the Mississippi. I like the spicy Ketchup. Over all not bad, but I probably wouldn’t swing through the their doors again looking for a burger.

I just love Whataburger. Who needs McDonalds when you have Whataburger. The workers are friendly and they server you like waiters. But don’t forget this is a fast food joint.
I find it to be a tad pricey but you also
Get what you pay for. You can get poor service and frozen burgers at the other place or you can get friendly service and a gourmet burger. Is saving one dollar compared to McDonalds worth the frustration?

I’ve been coming to this Whataburger ever since I moved back to SA and got my job in downtown and they’re very friendly, always enough seating. You’re in and out in minutes. Since I’m a regular, I’ve never been stopped when I’d return after lunch to refill my gallon size of ice tea which they call «medium» until yesterday when the Whataburger cop stopped me dead in my tracks. Apparently they’re all in a huff about refilling your cup once you step foot outside the doors. The Ice Tea Police then instructed me to purchase another $ 2 Styrofoam Earth-​killing cup or empty out the contents of my already filled mega jug of ice. After apologizing profusely for being a total corporate-​interest jerk he offered to dump the contents for me to which I marched my barrel of ice and dumped it in the receptacle myself.
There is no way in H E double hockeysticks that I’m going to pay $ 4 a day for flavored water! It is absurd how corporations make millions off of something they spend all of ten cents on. To add insult to injury, I can’t reuse my styrofoam cup despite the fact that it will outlive all of us including the cockroaches!
No sirree, if I’m spending $ 4 on ice tea it’s going to be on a Trenta Green Tea with Peppermint at Starbucks! Take that Corporate Ice Tea Police!