Ulta

It’s rare to find a great hair stylist, but I have found a stylist that meets my expectations. SHELAH did an awesome job… Love love love my haircut. She’s definitely a stylist who listens to what you want and takes her time making sure you look absolutely amazing.

Don’t go here if you expect service like a makeup counter at the mall. This is more of a help-​yourself kind of place. I had questions about the benefit makeup and after watching three employees talk to each other, look at me, continue to talk to each other, I left without purchasing the item I was interested in because I can go elsewhere to get help answering a question, and pay the same price. I don’t understand not acknowledging a customer who is trying to get the attention of an employee to get help about purchasing an item and there are zero other customers in the store.

Highly recommend stylist, Sam! She always does such a great job with cut & color. To say I’m picky would be a bit of an understatement :) & I’ve never left an appointment anything less than thrilled with my new look. I don’t get my hair done as often as I’d like as I’m a stay at home mom w/​a limited budget but it’s definitely worth it when I have the opportunity to pamper myself!

Got an appointment within a day! Stylist was Daniela, and I absolutely loved everything she did! She did an amazing job! I went in to get my hair fixed (went to another salon, and definitely didn’t get what I wanted there). She did some balayage, some color, and a great cut! Very very satisfied! After 2 years of looking for a great stylist, I finally found her!

My daughter has an appointment for her make-​up for prom. First, her face is orange and blotchy. On top of that, her fake eyelashes that I paid extra to have applied started coming off an hour after we left. We had no time to redo her make-​up. I tried my best to fix her lashes. She was devastated.

I’ve always loved ulta and their cosmetics but their customer service has always sucked. They literally have staff standing around staring at their phone or their products are not helping anyone. The other day I scheduled an appointment online for a haircut and style and I went in and nobody could help me I was stood at the desk for 10 minutes and nobody acknowledged me I decided to leave and call to talk someone and they asked me to come in another day because they hadn’t paid attention to their appointments on their screen so we’re full for the day so what was the point of me making an appointment online if they couldn’t fit me in based on my appointment. I wouldn’t go back to that salon they should consider nicer staff that pay attention to what’s going on.

WORST Experience at a Benefit Brow Bar ever. The girl completely ignored me while she tended to her friend. This person was clearly her friend and not a customer that she just knew really well. She barely waxed my brows at all. Did not trim them, I had to ask her to please do so. Once someone messes up your brows you don’t ask them to try and fix them so I just left. I was so disappointed. I usually have a good experience no matter what Benefit Brow Bar I go to. Save yourself the trouble and go to the Benefit Brow Bar across the parking lot at Ingram and ask for Tanya.

My daughters and I shop here often for makeup and beauty supplies There is usually something that we are looking for on sale that is a good deal. Today I received my birthday gift from my Ultra rewards points, it was an eye makeup palate. I was pleased with the gift. I was purchasing a few bottles of my shampoo for travel and the associated offered to help me find an additional bottle of conditioner. The store was clean and well stocked, sales associate at register was polite and helpful and I was overall pleased with my experience today.
Unilocal Star Rating
5 stars: I loved it. Will be back and bring others to try it.
4 stars: I liked it. Will be back and suggest others to give it a try.
3 stars: It was good. Will be back but there was something that wasn’t just right.
2 stars: It was okay. Would return if others wanted to but won’t drive far.
1 star: Will not be returning.

I purchase most of my beauty supplies and get my hair styled and colored at the Ulta at Alamo Ranch. I have never been disappointed with my purchases or the service. Everybody is so friendly and helpful. I highly recommend Allison at the salon she always does an amazing job. Someone is always willing to answer questions about products and make recommendations.

I usually come here for hair brushes and accessories. I find that they have a good selection of what I need and their prices are reasonable.
I have appreciated the friendly and helpful customer service every time I come to this Ulta. Nobody is pushy but they do make themselves available. That works for me because I need the help.
I recently bought an expensive hair dryer for the fist time ever. I was wondering if it was wise to spend so much on a hair dryer but I was hoping it would be worth it in the time it saves me. I had no clue which hair dryer to get. Their recommendations here helped me to make a good choice and I am really happy with the splurge. I am saving time and my hair is experiencing less damage too.

What a cool place for all your makeup needs. I came in just for some nail polish and end up leaving with a whole lot more. The staff was very friendly and eager to help.

This place is a paradise to girls (or guys) who enjoy nail polish, mascara, bronzer and leave-​in conditioner. If you own a flat-​iron and know the difference between an eye pencil, eyeliner and gel liner, Ulta is for you. If you’ve ever used Benetint or a Kabuki brush, Ulta is your home.
I can’t get over how much I love this place and how much cheaper it is to get your drugstore brand make-​up from here rather than CVS or Walgreens. Also, they almost always have a coupon on their website for you to use. Service here is top-​notch, these ladies know their stuff and will point you in the right direction if you have any questions.

If you’re looking into buying some makeup then this is the place for you! They have two sides to the store: one side is drug-​store brand makeup, and the other side is high end cosmetics like Urban Decay, Too Faced, Fusion Beauty, Paula Dorf, and tons of others. They also carry bath products, hair products, cosmetic/​hair accessories (makeup cases, mirrors, sponges etc.), nail polishes, hair tools like Chi flat irons, facial cleansing products, just basically everything you can think of to do with beauty. They also have a full service salon but I’ve never tried their salon services. They have a rewards program as well so you get free things for the money you’ve spent there. They also have an extensive perfume section with 100’s of scents with a tester for each one that you can try yourself and not have some perfume counter sales woman all up in your business trying to make a sale even if a perfume smells like crap, so that’s always a plus lol. Many of the times I’ve visited this particular Ulta, it’s clean and quiet, with just a few customers. The sales staff is always really nice here as well. They have a great return policy too so if you buy something and you try it and don’t like it you can return it as long as there is more than half of the product remaining. I’ve only had to return 2 things because most everything has a tester on the prestige side so you know what your getting. Both times they took the product back with a smile and no hassles so that was great. I would recommend Ulta to anyone looking for a one stop beauty destination.