Lowe’s

Never again will I ever spend my time, energy, or money in this store. I went in to get some blinds cut down the manager Joe in the blind dept wanted me to buy new blinds instead of helping me since at the time I felt that he didn’t want to deal with me. I did in fact have a special order and after reviewing my special order print out not only did he only charge me for one blind but he didn’t even charge me for the two that I needed. Special orders are non refundable. I then canceled my order with him and turned around and ordered elsewhere. If you’re busy or not wanting to deal with customers in «customer service» then y’all need to hire staff that’s willing to help. I will still shop with Lowes just not that location. Beware and if you’re doing a special order REVIEW IT!

Trip to lowes for gardening tools, pink gloves and mulch. Sales associates were so curious in answering questions and assisting with directions of items we needed. Must say great customer service! THANK YOU FOR MAKING OUR TRIP PLEASANT!

We were desperate the day before thanksgiving when our oven stopped working. We went by Home Depot first and they weren’t able to get us a new stove for 2 weeks. We went to lowes next and they had plenty in stock that we would be able to take with us. My wife had her eye on a stove for months but the only model they had in stock was the display. Because we were desperate and it was the day before thanksgiving, they were generous and let us take the display! They were super helpful and it was one of the easiest purchases I’ve ever made when it came to a larger appliance!

Lowe’s is my «go to» for home improvement, lawn and garden, and just about anything dealing with having a home. Their staff is knowledgeable and friendly. Only had to pick up a couple different style bulbs for a couple ceiling fans in my home on my latest visit. But can’t wait for Spring to come along to start doing those fun «outside» jobs.

This review is for installation work. We contracted floor installation and appliance installation with Lowe’s and unfortunately we had problems with both. Lowe’s uses outside companies for their installations which is inconvenient because you’re never dealing directly with the installers. First for our floor installation, the people who came to measure our floors didn’t measure correctly, delaying the install date. Next, on installation day they didn’t «catch» that we had a window leak so they couldn’t install our floors until we had our window fixed (this is something they should have caught when they came to measure, in my opinion). As if that wasn’t enough the base boards that a Lowe’s employee helped us pick out at the store were actually for the ceiling so we had to go back to Lowe’s and purchase the correct base boards. We purchased everything in July and the installation wasn’t completed until September :(.
Next, we purchased a new microwave and we were contacted by the store saying they were going to deliver, install and haul our old microwave away. Installation day comes and we confirmed that morning over the phone that they were coming. I had taken the day off from work and when they didn’t show up I called and spoke to an installation rep who said she made a mistake in the installation. She ended up refunding us the cost of the installation to compensate us but it was still a pain.
For all of these mishaps we were in contact with an unsympathetic assistant manager. He said he would call us back to discuss everything and when I didn’t hear from him I called back and he said «he thought the situation had been handled». Poor management skills.
After these experiences I can’t honestly say that I would recommend Lowe’s for installation work. Compared to Lowe’s our experience with Sears to have our garage door installed was a piece of cake and a walk in the park. So sad.

This store has the best customer service compared to all the other Lowes in the city. I’ve been to this store about six times in the last month and each time they’ve had someone in the front asking if I need help. This has made each visit quick, easy and stress free. The store is well stocked and organized and the staff is very informative and helpful. Kudos to management and staff!

This is one of the better Lowe’s in town as far as customer service goes. We went in today after having been to Home Depot to see if they carried a specific size that we were unable to locate at the previous location. After we were told Lowe’s did not carry the lumber we needed we assumed we would have to change the layout of our project. Instead we were given a better solution of buying the sheet and having the cuts made. We were never offered this at Home Depot. Overall the service is great! They will help you on your projects with any questions that may arise and there is usually an employee close by.

I come to lowes on a regular basis and every time I come in the store is very nice and clean and the staff is always willing to help the paint desk is great too. They seem to have a lot of staff and always answer my or my wife’s questions. I didn’t give them 5 stars because there always seems to be a lot of shopping carts in the parking lot. I know it’s not their fault but it’s always a problem when I’m parking and needs to maybe check more. Enjoy.

4 stars for selection, minus 1 star for customer service. Asked 2 different people a questions regarding items in their «area» and was blown off by each. Luckily I have a smartphone and could look up reviews myself.

Terrible! For years I have thought that Lowe’s was superior to the competition. I took my time to pick the right tile online to ensure I picked the right one and not to waste everyone’s time. I placed my order online and then received an email that the order was ready for pick up. Roughly two days after I got the email that indicated that order was ready, I asked my friend if I can borrow his truck. I got to the store and they said that it would take 30 minutes to gather the items. Let me remind you that I got an email to that said the items were ready for pick up. About 20 minutes pass by after I got there when the Lowes employee tells me that they only have about ¹⁄₃ of tile in stock. Their online store pick up option is a joke!!!

So generally I’m OK with Lowe’s, but not today. Four employees huddled around a cash register with one customer yet no one was available to answer a question. After pressing the service call button, waiting another ten minutes, then being told by one of the ‘tremendously busy four’ he’d be with me shortly, I decided to call it good. Go into Lowe’s knowing what you want and where it is… otherwise have plenty of time for employee tomfoolery.

I love this place, especially the interactive website once you log on to their WiFi. I guess that makes up for the fact that employees are pretty scarce.
Can’t find something? Go to the Lowes website, type in your item in the search bar, and up pops the aisle you can find it in. Genius!
They offer a 10% military discount on most purchases (I believe large appliances can’t use it).
The store is always well organized and I can find what I’m looking for. I love to wander the garden center, plenty of plants to choose from and lots of lawn décor.
We recently picked up some trim for our garden bed and trees. It looks great and the product wasn’t flimsy. Next in order is more mulch.

Our go to home store. They offer military discount. Knowledgable friendly employees. Clean, friendly, well stocked home store.
Unilocal Star Rating
5 stars: I loved it. Will be back and bring others to try it.
4 stars: I liked it. Will be back and suggest others to give it a try.
3 stars: It was good. Will be back but there was something that wasn’t just right.
2 stars: It was okay. Would return if others wanted to but won’t drive far.
1 star: Will not be returning.

This is a pretty good Lowes, I agree, they are helpful, and friendly.
Other locations refer to this spot as the Internet store, because of the extreme number of online orders it fills.
Experience with local purchase orders, and working with schools was not a strong point of this location after several visits. Tax exemption is more recently not a problem here, but I did have a few problems at the beginning.
One rainy morning, I was straining to see prices in a lighting display, two employees followed a manager to a bin adjacent to where I was standing. The manager explained in detail how she wanted the display to look, I decided to watch, since I wasn’t being offered assistance, and stepped out of their way, waiting for assistance. I never did get a price on the light fixture, THAT was the display that needed attention.
This location is well stocked, clean, inventories, and displays in good shape.
I was offered assistance at different points around the store, but employees did not follow through to find the product, like I sometimes hope for.

Friednly staff and a great selection.

I have yet to have anything other than a good experience at this store. The staff is friendly, the store is clean, and the specialists know their stuff.
The guys who delivered a fridge I bought today epitomized courtesy and professionalism. Hats off to this store and the employees.

A little more spacious than the ¹⁵¹⁄₄₁₀ location, and has a few items that it seems like the other doesn’t. However, there seems to be a better selection of lumber at trim boards at the other spot, which is why I only give it four stars.