Through The Years Pediatrics

Worst experience ever! Apparently I had a past due bill that my insurance denied when i switched jobs. I spoke with accounting and they agreed to take a payment on a specific date. I called later to set up an appt after literally being in the hospital with my baby 3 times in the last 5 weeks. Sarah took my new insurance info and explained the past due balance which I told her I made arrangements with billing which was not a problem. I explained everything to her and thanked her so much for getting me in today… When I arrived she asked for part of the payment so I gave her close to half which she said was fine then called me up for $ 32 more I handed her a $ 20 and said that was all I had. She said ummm no I need $ 32 rudely. So basically you aren’t going to see my 18 month old over $ 12 ??? «I don’t know» she said… «You don’t have more??» I was embarrassed beyond belief not to mention I just want to know what is wrong with my baby. I am sorry that we were unable to see Dr Jacobson, with all the stress I have been under with my daughter being so sick I thought today we were finally going to have some answers!

Dr. McCray is outstanding. She has provided fantastic care to my two children. She is super helpful, nice, caring, patient, professional… I’m an attorney, have very high expectations, and could be a nicer person and less judgmental – and I unquestionably think she is great. Dr. McCray is the BEST pediatrician we have seen, and our children have seen pediatricians in three different major cities. She is HIGHLY recommended. If you don’t like her or how she does things, then all I can say is good luck finding a more capable, competent, and nicer MD. Also, the wait is always very short and they are very accommodating for sick children walk-​in visits in the am. Staff members also are nice, including reception, which is unique. We are moving to El Paso, otherwise we would go to her forever. We were so happy with her, we drove from Boerne to see her each time!

Office staff is great, wait is minimal, and the nurses are really good as well. I would give all of those 5 stars.
Dr. McCray is a really sweet lady, very thorough, and always punctual. However; she is also extremely conservative, head strong, and can easily come across as condescending. When my child had a treatable virus she was adamant that he needed to just wait it out, get through it, let it run its course, etc. We ultimately ended up seeing my family practitioner who prescribed anti viral meds, and he could not believe she would not give him anything to relieve his pain. He was better within 12 hours of the first dose of the medicine. She will often cite the AAP as the reason behind her decisions, but if there is anything that needs best judgement to be applied your child will be the one who has to suffer. She very much follows the «I’m the doctor, you’re the parent» role, and although will listen to your concerns and beliefs she will not act on them. She seems like she would be open to a team treatment approach, but she is not. Dr. McCray is a nice person, but I was not happy with my child under her care as a pediatrician.
Dr. Anguiano is neither friendly nor a good pediatrician. She has very poor bed side manner. She is cold and aggressive, and not willing to do much at all for sick children. She also regurgitates the AAP standards as well, and does not use judgement in her treatment decisions. A robot could look up the AAP guidelines and recite them to me, but that’s not what I needed, I needed a doctor.
Dr. Jacobson is wonderful! If it would not have been awkward to have to see the other practitioners in the office I would have stayed at the practice in a heartbeat. Dr. Jacobson is warm, caring, and proactive. She’s not afraid to use medicine when your child really needs it, and really relates to how you are feeling as a mom when your child is sick. She is a great pediatrician!
If you decide to take your child to Through the Years Pediatrics make sure you see Dr.Jacobson. If you have to see Dr. McCray or Dr. Anguiano know that they’ll always lean towards no meds, and go ahead and look up the AAP guidelines for what you are going in for because that’s exactly what you’ll get.

The physicians and staff here are top notch. We were looking for a new pediatrician after a series of issues at another provider. After consulting a number of sources, we made a «meet and greet» appointment with Dr. Anguiano. She spent 45 minutes with me, addressing my questions and concerns. We recently brought our child into the office, who was not on good behaviour due to a lack of a nap. The staff were courteous even though the screams continued for the majority of the visit. Dr. Anguiano was very sympathetic, listened to our concerns, gave a thorough examination, and even got a «high five» from our taciturn toddler. Vaccinations were administered quickly (thankfully). Although quality of service was our prime concern, it is worth noting that traffic is not stressful and parking was ample.

Great clinic, I never get to wait long to see my kids pediatrician Dr. Leah Jacobson, she is so good and cares about my children, I have a long drive to get there but I do not mind coz I know I am getting the best doctors! :)

When we moved here my son was experiencing monthly high fevers that lasted for 5 – 7 days. Several doctors were not able figure out what it was. Dr. McCray was able to diagnose him with a rare disorder that when given a particular medicine, his symptoms improved. We were so relieved.
Since then Dr. McCray has helped my family so much. She has guided us through dealing with ADHD which has greatly improved our whole family’s quality of life. We are so happy that we can rely on her and the rest of the staff at Through the Years Pediatrics to provide the best care for our kids and have enthusiastically referred many friends to Dr. McCray.

We have been patients of Dr. McCray for 6 ½ years. My three boys adore her and I totally trust her with their care. This is an awesome and professional office and team. They are able to fit your child in quickly for sick visits. This team seems to really care about my boys and will go above and beyond to ensure their health.