Restoration Hardware

We have had several pieces from this place and they all are good comfortable long lasting furniture. Surprisingly, the price is not as bad as people say.
Our sales person Anna was very nice and helpful.
Can’t wait for the delivery next week !

The wait at the cash register was 10 minutes. I was the first one in line and there was literally no one at the register. 3 sales associates walked by and said that someone would be right with me. Not planning on returning.

Service was horrible, perhaps because I’m young but I was ready to spend 5−7k on new furniture. Recently purchased a new condo and need updated furniture. Product was nice but service killed it. Walked out and discovered Zgallerie! Much nicer and excellent service! Needles to say they have my business and money.

A nice store that offers no more or no less than your typical Restoration Hardware franchises.

I live out-​of-​town & it was my first visit to a Restoration Hardware Store. I recently built a pool house & needed to equip it with quality furniture that wouldn’t be tossed around during a windstorm.
A gf told me to check out RH. Yes, the prices are not the lowest in town. But, I’m positive I will have my furniture, draps & rugs for years to come. Not to mention, you can custom order fabric & materials to your liking.

Not very much of a selection. They have some outrageously overpriced items, and the inside of the store wasn’t very inspiring. I’ve seen some very similar glass bathroom shelves at Home Depot for a quarter of the price. I don’t mind looking at some expensive items for the home, but they should be unique for what they charge. A friendly gal did greet me when I entered though.

Although their products are elegantly designed, I find that the quality varies. I ordered a set of bed linens made of Belgian linen that are absolutely elegant, durable, and exceeded my expectations. I ordered a different style, also in linen, and the stitching was poor. I then ordered another set of linens and the care labels on the exterior of the package did not match those sewn into them. Also, they had a sticky label of an arrow attached to them, indicating that there must have been a problem with them at some stage of manufacturing. After many calls to the store and corporate, I received conflicting information. The store said that they’d stand by the product if it got ruined by washing, but corporate said that I’d be better off dry cleaning them. Who wants dry-​clean only linens? And did I get a «second» that should have been sold at an outlet store? Back they went.
The furniture is generally a rustic design, which hides manufacturing flaws. If you like the look (think reclaimed wood from barns), you’ll probably be satisfied with a non-​flat surface and rough wood grain. They also have some unusual pieces– reminiscent of airplane design, with stainless and lots of rivets. One desk is made to look as if it were a converted steamer trunk.
Almost all of the products are in a pale pallet– this year’s «pop» color is indigo. The catalog, massive and beautifully photographed, shows many ways to integrate the pieces into your décor.
In addition to furniture, bed & bath linens, and outdoor & indoor accessories, the namesake is hardware. They sell hinges, drawer pulls, lighting, and more. Prices on these items seem high compared to other similar items, but if you have your heart set on a particular design, it can be worth it.
During the holidays, they sell lots of nostalgic stocking stuffers. Previously they have featured artwork, based on classic rock photography.

Neat and unique gifts for people who aren’t on a budget… But hey, I can look right?