North Star Animal Hospital

I’d like to take a moment, and thank Dr. Youssef and his great staff at North Star Animal Hospital. At first, I couldn’t even believe it was happening, but before I knew it, I received a call from his staff, letting me know that my baby girl was ready to go. She did not bleed during the surgery, and she woke up from the anesthesia well enough to the point where I could take her home. I picked her up around 5:00 PM yesterday, and brought her home to look after her. I knew what I was in for, but I was gonna try my best to keep her calm and get her to healing. Things didn’t end up looking too good. She was whimpering all evening, and so I suspected there to be something wrong. I mean, I’m not gonna pass up a chance, and risk her being in real danger. She would leak a bit of blood from her main incision site from time to time, and she just could not stop whimpering. I was really concerned, and so talked to Dr. Youssef about it. He let me know that she would be okay, and if anything serious were to happen, I could take her to the Emergency Pet Center on Broadway. Again, I was not going to pass up something that could be very harmful to my baby. Taylor and I ended up taking her to Becker Animal Hospital & Pet Resort, the original place that I was going to take Roxy to. Had her checked out, and then I was placed in a room. A waiting game. Becker is not a good place to be at, at 11:30 PM. Yeah, they may seem like they’re fancy and all, but their staff just seems to be very, very inefficient. (That’s just my opinion.) They are also known to be overpriced, and most of the reviews that I’ve seen are not too good. At first, they were recommended to me by a friend. I checked it out, and it seemed really nice, but the wait to get my doctor was about an hour and thirty minutes, and that’s after I was already called up to get into the room to be checked out. I wasn’t up for the waiting game last night. Dr. Youssef was sending me the all of the information that she had received at his hospital, and what she may be needing to be brought up to attention at Becker. He gave me a call, asking me if I wanted to meet him at his hospital. He gave Roxy another dose of medication for her pain, and he gave her two injections. One was for the pain as well, and the other was for her to get some sleep. She seemed to be settling down for a bit, but she was still whimpering. Eventually, she started to doze off on the way back home, but once we arrived, she started acting up again. It was a very long, stressful night. The whimpering… It really gets to you. I felt helpless, but I kept reassuring her, letting her know that everything was gonna be okay. I did my best to keep her still, and kept her company all night. As 5:30 AM came along, she eventually started dozing off for a couple of minutes, but she would wake back up and whimper. The pain just wasn’t going away as fast as I thought it would’ve. I had another time set for 9:00 AM to get her checked out, just to make sure she was doing better than the night before. I brought her over to the hospital with my little brother. Everything seemed good, and she even walked around outside for a bit, while I was taking her out to use the restroom. When she was at home, she couldn’t even walk due to the anesthesia. It was sad, seeing her outside my doorway, standing still and whimpering. I knew there was hope for recovery when I saw her walking around outside. She seemed happy for a moment. Dr. Youssef prescribed her more pills to help her with the pain and exhaustion. Being that I had to work, I set up my little brother with the responsibility of watching over her while I was gone. I gave him everything he needed for her, and wished my baby a good day. My brother ended up sending me a video of Roxy drinking water at 2:00 PM. I was really happy for her. The last time she drank water was sometime the day before, before the surgery. She was a bit dehydrated due to the surgery. Water is good. He let me know that she fell asleep soon afterward. She stayed asleep until about 5:30 PM, and then slept for about another three hours. I arrived home, and took her off my brother’s hands. She still seemed a bit tired, so I let her sleep some more. She’s had a really rough, long night, and I can’t imagine the pain that she was in. I’m really glad that she is finally getting her rest that she really needs. I called Dr. Youssef to tell him about the good news. Everything should only get better from here.
3 surgeries. There were two masses removed from her abdomen, and she was spayed as well. What a tough, little girl. I can’t thank Dr. Youssef and his staff enough for the procedures, and the genuine care that they provided for my baby girl. Him and his staff are a blessing to my life. They called about five times last night to check on her. The hospital closed at 7:00 PM, and he still came back to check on her. I can see that him and his staff are very passionate about the work that they do, and I’m very gla

We have been very impressed with the excellent care our dog Abby, a rescue, has received from Dr. Youssef and his staff. Dr. Youssef conducted a very thorough examination and listened to our descriptions of our dog’s behavior issues. He diagnosed an ear infection and whipworms that another vet recently missed. We plan to continue having Dr. Youssef care for our precious fur baby.

The other terrible way to meet a vet — our senior dog was on her last legs and we’re fairly new in town. NSAH was close, very kind and accommodating on the phone, and booked us in within a couple of hours. We said our goodbyes to our beloved Miss Caswell, but at 16 she’d earned both stripes and angel wings. Angel wings also for Dr. Youseff and his staff who were so sympathetic and helpful in helping us complete her journey back to our home in a small cedar box. I can’t recommend them enough!

Terrible way to meet a vet, but friends and I saw a dog get hit on San Pedro at 1530 on a Saturday. It was obviously a lethal injury and North Star Animal Hospital was the closest vet but was closing soon. After talking on the phone, Dr Youseff and his staff agreed to stay past closing so we could get the dog to the office to be put down. They were incredibly compassionate and professional. Will probably change vets based on this experience.

Dr. Youssef is so great with my dog and gave excellent care. I highly recommend this veterinarian clinic. The staff is also friendly and helpful.

I took my cocker spaniel here for his ear issues and a rash on his paw that he could not stop chewing on. They treated him with such kindness, caring and great manner that I felt very comfortable leaving him while he was sedated and going through treatments. The doctor was very knowledgeable and made me feel great about the treatment plan. The fact that they made my dog feel comfortable and not scared or stressed meant a lot. Pricing was fair and even though my dog has the cone of shame I can tell he is happy to not have pain. Thanks to the doc and staff! Highly recommend.

Thank you for terrific care of my baby. We went here for follow up after an emergency pet visit. The Vet was caring and thorough. He listened to my thoughts and concerns. He further explained my dogs previous diagnosis and discussed the f/​u care that he will need after this. The techs are great! Akuma was carried instead of dragged around by his leash. I’m very satisfied with my experience here. If I lived in San Antonio I would use them as my primary vet!

Love this vet office! The staff is friendly and professional and caring. They treat the animals very well and their owners too! They call me for shot reminders and appointment reminders. They help mitigate potential situations in the office with multiple animals in the waiting room, since my super large puppy can be a bit misbehaved! I appreciate how easily they administer medication, even how they get my dog to take eye drops! Amazing!

My dog always receives great care. The staff is kind and I like that tests such as fecal parasite testing is run in house with results given right away. Luckily the results were negative for my dog but if they weren’t, it would save a return trip to pick up any medication. Prices are also quoted right up front so you never get slapped with an unexpected charge.

I wish I could rate this place with 100 stars.
My husband and I took our new dog Oliver here and we amazed by the service we received. The staff were all very polite and professional. They talk to you as if they have known you for years and are so friendly!
Dr. Youssef is very knowledgeable. He treats our dog Oliver as if it were his own. He also gave us a tour of the facility.
I waited a while to write this review because I wanted to go back a few times to see if the service stayed the same. Each time we return the service only gets better. They remember our names and ask how we are doing. They remember Oliver and he loves seeing them! He gets excited every time we go back.
The people at the North Star Animal Hospital are genuine and compassionate people.
The prices are perfect and the place is clean.
They always explain in detail each shot they administer to our pet. They answer all questions. And they always always always smile.
I will always recommend this hospital.

I called several vets near where I live in canyon lake, and no one was able to give my pets their shots without an appointment. I called this place, and what a wonderful experience I had! They accept walkins, so I decided since I had to make the trip to SA, that’s a 45 min drive from where I live, I would take all my pets! 2 dogs and 2 cats. My one cat Adamaris had licked off almost all her hair, and what seemed to be a compulsive behavior I had taken her to other vets, one changed her food, said if that didn’t work they would do blood work. I never returned. BUT with my experience at north star was different the doctor and staff very friendly. They did a skin scrape and everything seemed
they gave her an antibiotic shot, and a steroid shot. She is know able to sleep at night. She is more playful now, and her hair is growing back. This is my vet now, I don’t mind the drive. Thanks everyone at north star for making this a place you want to return! See you in a couple of weeks for her follow up!

Great facility, staff, and doctor! Took good care of our new pup. Highly recommended!

I cannot thank Dr. Youssef & his staff enough for taking care of my kitty, Gravy. Not only did they treat her and her bad teeth (the reason we were there) with warm hearts they made her feel so loved and relaxed in a normally confusing and scary situation. I wish i could remember the woman vet tech’s name because Gravy adored her. Keep her around! It is clear everyone working there actually cares for the animals. Thank y’all for being so kind and running an honest business for our furry babies. :Purrs & headbutts:

I noticed that there was something wrong with my dog, Lucy. After many hrs researching Animal Hospitals, I came across North Star Animal Hospital. I sent an email after hrs on their home page and received a call the very next morning. Caitlin (hope I’m spelling her name right) was very welcoming when we arrived. The staff there is AMAZING, I genuinely felt comfortable and knew my baby was in safe hands. Dr. Youssef is OUTSTANDING. He carefully examined Lucy and had her best interest at heart. The staff is also very respectful and comforting, Fernando the vet tech took great care of her as well.
Overall, I was so happy with their service and will be taking my dogs regularly. They even have a groomer and clip dog nails. 110% satisfied. Very blessed to find this place.

I have NOTHING bad to say about this establishment! You seriously can’t find a heart felt vet these days but after seeing the outstanding reviews at North Star Animal Hospital I gave it a try. I took my 9 week old Miniture Schnauzer in to see Dr. Youssef and he was a kind, knowledgeable, and very caring veterinarian who didn’t try to sell me everything under the moon with the usual guilt tripping technique I have received from all the other places I have been to in the past.
Thank you Dr. Youssef and the staff there at North Star Animal Hospital. It is truelly nice to get that kind of service these days and you all deserve a 5 star from me!
I will leave a later review on the grooming when it’s time to take my baby in for his cut.

We have been very happy with North Star Animal Hospital. The prices here are very reasonable and the doctor has worked with us on a treatment plan for our pets that is in our budget. Dr Youssef is very kind and takes the time get to know you and your pet. We never have any problems getting an appointment and the staff is friendly.

Great place and attentive service even on Sunday evening. Took our 14 year old chihuahua there and he was always scared of the previous vet, but here he never gets scared.

I called on a Friday around 2:30 and was able to be seen at 3:00, I needed my cat to be seen quickly so that was good. My poor baby had a high fever and was definitely not feeling good. The way that Dr Youssef and his staff handled my cat made her feel comfortable even in her situation, she started purring and rubbing her head on me and even the doctor. I could tell he really enjoyed seeing and helping my cat get better. The fact that they hit it off was so important to me. If you are iffy about taking your pet here, please don’t be. The staff and Dr are sooo so friendly and knowledgable. They will walk you through everything and treat your animals with so much love and respect. I recommend 100%

Dr Mina is an excellent vet, very caring and really good at wat he does. I took my cat simba to get 4 paws declawed, which went soo well. I like North Star hospital because it’s very clean, and the staff is very friendly. I am so happy to find someone I can trust to take excellent care of simba.

Dr. Youssef was very good with my dogs. They are usually very vocal about receiving shots and having their nails clipped, but not here! The vet and his staff are all very kind and professional. The office is easy to get to and very clean.