Mission Hills Apartment Homes

The apartments have a very high turnover of agents and staff. Which means no follow through and bad service. There is a huge problem with dog poop as no one ever picks up after their pets. Hot tub never works and pool is typically dirty. They do a good job getting you in and a bad job after you sign up.

Nice complex in a great location but they don’t tell you about the fees until after you sign the contract. I thought the rent included the amenities such as the fitness center but you have to pay $ 50 for the remote access. My contract also stated that I would be getting a device for the gate access but they told me I would have to pay another $ 50 fee for the remote even though it clearly stated in my contract that I would be getting a mail key, house key, and 1 device. The gate remote was not really needed since the gate was open 75% of the time. It does close at night but security is a concern.
There’s also a high turnover of leasing agents. I only stayed 1 year and I’ve already seen 3 different groups of people. Speaking of the high turnover, I was promised a certain rent when I initially applied but did not take the offer then. The leasing agent told me that they’ll keep my application and the offer would still be good. About 2 – 3 weeks later, I called them and told them I already had an application with them. They told me they didn’t have it. After I negotiated with them to lower the rent, I found out that the leasing agent that originally got me the deal was not working there any more.

All of these reviews are from years ago. Im pretty sure that if there were still problems like this, no one would live here. I have lived at Mission Hills and have not had any issues. Its quiet, safe and peaceful. The staff, including maintenance, are extremely helpful and any issues that happen are addressed quickly. I would have no problem referring my friends to live here. Its in a perfect location, the apartments are big, views are amazing and theres not much more you can ask for.

Nice units, great amenities, and for the most part pet owners pick up after their dogs (big plus).
But the negatives have done it for me. Sh*tty management. 1ST) My bike was locked up near my stairwell, until one day it was gone. I called the office to let them know of the theft. And come to find out, the office was the culprit. Everyone in this place has a bike locked up in the stairway, but apparently mine was the lucky one to get confiscated. No courtesy note, or call, to anyone in the unit to move it. Just took it upon themselves to take it and not give a warning or tell anyone that it might have belonged to. 2ND) A Burglary, that I am VERY confident was an inside job. Management didnt give a crap. Thank goodness it was before I renewed my lease because I was DONE and moved asap.

Its been almost a year since i moved to mission hills its been a good experience, but i noticed that i bunch of guys driving like crazy on those little golf cars, are just rude, one of them almost crash with me obviously he was texting, now they dont take care of the trash, its filthy but i guess its the management im gonna move from here because at this apartments you can hear anything from your neighbors and i meant anything, ill give them 3 stars so they can do something about the trash and about those scary looking guy with the beard and glasses …

Absolutely love this apartment complex the staff is friendly and attentive and the amenities are top notch the units are very large for the price as well as many upgraded furnishings and fixtures. Dog park on site as well as 24 hour gym and basketball court the pool area is very well kept and has multiple grills and a hot tub having rented apartments for the better part of 10 years I can honestly say that this is by far my favorite one when you factor everything in even the other tenants seem to be friendly and more engaging than other complexes would give it more stars if I could.

We moved here from California and honestly we made the best decision ever, the staff was really friendly and specially Tim, he was really professional and friendly, i haven’t had any problems or hear anything bad, and im saying this cuz all the comments about stealing and breaking in into the apartment they are probably lying, i really would recommend this place…