Lennie’s Alterations & Dress Shop

This has been about the best tailoring experience I can remember. Lennie took care of my suit – sleeves, waist, and hem – after one full business day. He spent over 40 min discussing my preferences before I left and seemed to care a lot about getting it all right. When I came to pick up the suit, I had a couple of minor issues with the cut (I’m a picky customer) but Lennie promised to make these extra alterations right away and he delivered.
He then TAILORED TWO PAIRS OF JEANS WITHIN AN HOUR AND A HALF.. . FOR $ 30 after tax, because he knew I wanted them right away for the holiday weekend. He did a perfect job here – helped me pick out the right color thread for one, and did an unorthodox-​style hem I requested for the other which required twice the work at no extra charge.
This is the first time I’ve walked away from a tailor feeling that I hadn’t paid enough for what I received. After some mixed experiences with the last few tailors I’ve tried, I wish I could take their services back with me to LA.

This family business is our go-​to for alterations. Hard working, attention to detail, customer-​focused +. They don’t take credit cards (don’t blame ‘em; the bank fees are ridiculous). These folks work on your schedule. None of this, «We are so busy. We can get back to you in 3 weeks.» I take all my slacks here because the store’s tailors are way too backed up. Very reasonable prices.

I have been coming to Lennie’s for the past couple of years and they have always done a great job! It’s worth going the extra mile to get something altered rather than just trying to find the closest place.

I’m honestly surprised by the negative reviews, but knock on wood I don’t experience one of the bad days. I have a pair of jeans that I just can’t part with and Lennie patched them for an incredibly low rate — I was pleased with the work and price. Yes, the actual environment is a bit odd (I felt like I walked into someones living room or something), but it’s their shop and it works for them.
I do have to go back to pick up the same pair of jeans though for a completely separate tear repair, which did not occur from his work. I dealt with his wife for this second visit. She could not give me an estimated price, but instead provided a range, which I am OK with — I just hope that range wasn’t low balled.
Cash only, which is not convenient whatsoever, but overall good experience.

Not recommended. I dropped a dress to be altered, it was too big. The woman who works there pinned it while I had it on. I even mentioned specifically that I wanted a snug fit. No problem, they said.
When I picked it up/​tried it on, it was still too big. And, the dress design has a band around the waist that is now higher in the front than in the back. I told the man (Lennie, I think) that I’d wanted it more fitted (like, not gapingly huge at the waist), and he said if he did that, the zipper would lay wrong in the back (it has a large/​exposed zipper). Um, if you knew when I dropped it off that the dress couldn’t be tailored to my expectation without messing it up, why wouldn’t you say that? Now I have an altered dress that I can’t wear or return! And he made me pay full price for the alterations !! I would have pushed for a discount, but like other reviewers have said, the man is a little unstable. Ugh.

Decide what you are looking for in a tailor — do you want your clothes to look great, or do you need to be pampered and fussed over for a mediocre job of tailoring your clothes? I have been going to Lennie for over 20 years and have never had a problem with Lennie. Lennie is a Vietnam Vet and is Vietnamese — he’s gruff, he talks loud as is common in his culture, he may not greet you the minute you walk in the door, and he’s an amazing tailor. I’ve seen Lennie and his wife Tina take a brand new customer, who’s son needed his new suit tailored in less than 6 hours, and accept the work. I’ve asked for very short turnaround times, and have never been refused. Don’t let a couple of unhappy reviewers dissuade you if what you are looking for is good work from a hard working couple.

I have gone to this man to get my clothes altered for about 3 years. He’s been with me through 4 weddings, made some serious miracles happen with bridesmaid dresses, and I take pants and shirts to him on occasion. I went to go see him recently and was thinking — any straight dude who has the job of being so close to women’s bodies regularly could be super creepy. Except — I’m not threatened by my guy, because he makes me feel like crap.
«Oh you again! Try on dress! You’re not as tall as dress?! You’re getting shorter! You’re bridesmaid again?! You need to hold in your belly! More! Your bottom too big for dress! You have small round shoulder!»
I swear this guy is the best though…

I would like to start off by stating that this business does a fabulous job altering clothing. My dress was the perfect length and fit me like a glove.
I dropped it off over two weeks ago and told them I didn’t need it back until the end of the month for a wedding I am in. I gave them plenty of time (though I’ve read and have heard they do same day! — all plus plus!)
HOWEVER. If you want to be treated like a human being — DO NOT go here. I was referred to this alterations location by a different person who does alterations for a living. I read all these reviews and was pretty excited. I knew that I needed to pay in cash (they do not accept credit cards).
I went to pick up my dress this afternoon, I was told when I dropped off the dress that it would be $ 34 plus tax to get it hemmed. That’s fine. I get in this afternoon and it’s suddenly $ 14 extra. No one called me and let me know of this upcharge or anything. They must have just expected I would be fine being overcharged for getting this dress altered. I ask him, nicely, mind you, why the sudden upcharge and Lennie begins yelling at me saying I am ungrateful for his work, that he has had clients for over 28 years, how do I think he’ll stay in business? I simply keep repeating that I wasn’t told of the $ 14 and wanted to discuss this as I wasn’t told of this by the woman that gave me my ticket. He asked me to wait for the woman. So I did. Sitting quietly. But he keeps ranting and raving about how he has been in business for 28 years and has regular clients and all of this. He was extremely condescending and patronizing throughout all of this and bullying. He then stated I must work a minimum wage job since I am arguing with him about this. He’s yelling at me throughout all of this (he stated that this is his normal voice). He continues and continues to degrade me in front of his other clients and finally I snapped and yelled back that the woman told me would be $ 34 and then he goes off about how I shouldn’t yell at old people and I should respect my elders. Blahblahblah.
Finally I tell him that I could have gone to David’s Bridal for $ 45 and gotten the same alteration done and I would be fine paying $ 45. We compromised — however he continued to berate me. I leave and I realize I need a receipt so I go back and ask for one (nicely, I might ask) and he CONTINUES to yell at me.
I will NEVER go back to this place. Ever. I hope you find a different shop. He doesn’t give a crap about new business, just his long standing clients. I hope this helps at least one of you go elsewhere.

It’s so unfortunate that Lennie’s only has two reviews! Hopefully the crowd in San Antonio gets their act together and goes to a great alterations store with a great family behind it.
I have a suit that I’ve had for the last 6 months and had never gotten it fitted. Oops. That gave me the perfect opportunity to go over to Lennie’s. I heard about this place from my girlfriend’s family, who usually get their clothes altered there.
Despite being in a shady shopping plaza, Lennie’s is a very homey alteration shop run by Lennie and his wife. They are extremely professional, yet very nice and courteous as well. This Vietnamese couple knows their stuff, and they will alter your clothes however you want, even if they don’t personally like your style of choice.
Lennie is a master at figuring out exactly what to do with your clothing. After giving him a rough idea of how I wanted my suit fitted, he just took some pins and got to work while I stood on the platform. 3 minutes later, I was out of my suit and on my way out the door.
The pricing ends up being $ 12 for the pants and $ 36 for the jacket, coming to $ 51.98 after tax. Honestly, I was expecting it to be more expensive, so I’m glad that it was so reasonably priced.
There are some other great pros to Lennie’s:
— No charge for same day service
— Free adjustments on the alterations before 15 days
— Inexpensive!
Just one con…
— Cash only :(
If you’re on the Northwest side of town and need some clothing altered, I highly recommend Lennie’s!

After reading mostly good reviews about Lennie’s, I decided to take in pants that needed to be hemmed. When I walked in, I saw two men sitting at a table talking. After standing and waiting for their conversation to be over, one of the men (Lennie?) apologized to his friend, as if I was bothering them. That irked me a bit. Also, the place was a mess. It was $ 25 to hem both my pants.
When I returned for my pants, there were two other customers in the store. (Lennie?) told one of them it would be at least 30 minutes before he was done with his first customer, so he should come back another time. I guess he has too much work that he doesn’t care to lose a customer. I got my pants back, quality was okay, nothing special. Not that hard of a job, so I can’t really assess his workmanship quality.
Overall, I think he (Lennie?) should work on his customer service skills. I’m not even sure if it was Lennie who was speaking to me. He never introduced himself! He never said a ‘hello’ or ‘how are you?’ to me on both occasions. I will not be visiting alterations shop again. Anyone can hem pants, I want someone who is friendly and grateful for my business.

This is a very good tailoring shop and I have been coming here for years now. Not only are Lennie and his wife courteous, but they and their team are also quick and can have one day turnaround on easier alterations. Though they do quality work, their prices reasonable. I have taken in anything from blazers/​sport coats to jeans and dress slacks. They are always busy and that is a very good sign of a good business that knows how to take care of its customers.

Good, fast work. If you need it altered fast, they’ll accommodate. Nice people too!