I have been here before and it wasn’t too long ago. However, today’s experience was completely different. They didn’t have what I originally wanted because it was apparently seasonal, even though I’d just seen a commercial for it this morning. Regardless, I ordered something else. Biscuits and gravy with a side of bacon. The biscuits looked like they came from a can, i.e., they were tiny, and had the smallest amount of gravy I’ve ever seen. Anyone who lives in Texas and uses gravy knows that not enough gravy is a crime. As for the bacon it was partially cooked and too slimy to finish. I picked off the cooked meat parts but had to leave the white, greasy fat behind. On top of that, the women’s bathroom was atrocious. The only reason I gave a two star rating was because my husband was very satisfied with his Colorado omelette. Also, not IHOP’s fault but, there was a screaming child left unattended the entire time we were there. The child continually screamed at the top of his lungs for over 30 minutes. And I’m talking about blood curdling screams. It was disturbing everyone. Except the parents. Also, an incredibly rude woman came in with her friend and when escorted to her table, was incredibly rude to the waitress and decided she was gonna sit where she wanted regardless. The waitress was great however. It seems to be hit or miss. Best of luck.
Lauretta D.
Classificação do local: 1 San Antonio, TX
The service is HORRENDOUS!!! We waited 10 minutes for someone to even greet us, then were told to sit wherever we wanted. Dirty tables everywhere, and we sat and waited for menus, but none ever came, so we decided if it took this long to even get seated and a menu, it would take forever to get waited on and served, so we left and went down the road to Denny’s where we saw two people who just left the same Ihop we were at for the very same reason. This is the SECOND time we have visited this same location and left before being served because the service was so bad.
Levi T.
Classificação do local: 1 San Antonio, TX
A basic waffle can’t be cooked without being burned severely, and then somehow served cold. The bacon is the same situation. Water cups were all filled with some salt like substance mixed in the water from the appearance… didn’t take the risk of a taste test. I was told that the«hash browns broke», so they would bring them out later. Not sure how that works. Strawberries on my girlfriend’s plate were very sour. Service was hard to find. Had to send server back to get several forgotten items multiple times. I have given this place a few chances and it has never worked out. Not well managed and capitalism should soon take place and put them out of business. Also, the bathroom appears to have not been cleaned in the last few months… You have been warned, stay away. Magnolia pancake haus is an alternative which is right down the highway.
Tristen N.
Classificação do local: 2 San Antonio, TX
It is a really nice IHOP. The inside is nice looking and very roomy. The one thing I had problems with was the waitress. She was completely rude to my family and I. She acted like everything was a big deal and she just gave us all bad vibes. There’s no need to be rude to your table. Anyways the food was good. Overall poor experience.
Sandra K.
Classificação do local: 1 Galveston, TX
This place has bad horrible service! We reported to manager on duty and he didn’t seem to care. Bad service, bad food and I will never try this place again.
Pookie A.
Classificação do local: 1 Garden Grove, CA
Disgusting! The waitress smell was lingering of smoke and body odor, she wasnt presentable at all. although her attitude was great overall experience was dirty. Aside from her appearance, she did not properly handle our food sanitary and safely manner. She decided to carry all the plates in one shot no tray our anything so … #1 her dirty fingers were squishing our pancakes. #2 she repeatedly touched her face, popped her pimples, and stick her hands in the insides of her pants. Then offers us refills on our drinks without washing her hands. #3 last but not least my silverware had boogers or what looked like boogers or dried eggs who knows?!? I was so disgusted I had to walk out while my husband stayed and try to scarf down what i couldnt eat. Which was the 2 bites of sausage and then i bounced. IHOP represent yourself a little better ive been to ihop back in cali and never had an experience like this smdh.
Mellisa E.
Classificação do local: 2 San Antonio, TX
The food is ok but we had to wait 5 min to be seated and the staff is not the friendliest. I probably won’t be back here.
Jeannette K.
Classificação do local: 1 San Antonio, TX
Worst breakfast, service. Took 35 minutes for just mediocre food. Manager argued with us over bill. Was charged for a tea, $ 2.50, when I had water. Filthy restrooms
Elle H.
Classificação do local: 2 San Antonio, TX
Sadly, after coming here several times for a late breakfast, I can no longer stomach it. The bathroom is always so nasty. As soon as I walk in am hit with that mildew/mop smell. It just has such a gross feel to it that I worry I’ll be sick after eating the food. I don’t find it necessary to take that sort of risk…
NICOLE I.
Classificação do local: 1 Houston, TX
I decided to have an early breakfast here before heading back to Houston on Sunday 9÷6÷15 w/my son. Because it was just the 2 of us we were seated pretty quickly. Once we did sit down it took about 10 mins for our server to arrive. Once she came back with his drink and my COLD coffee we gave her our order. It should not take and hour for chicken strips/fries, and a waffle. Another couple near us eventually got up and left, I’m guessing they were tired of the wait also but as soon as they departed the server appeared with their order, I almost asked to have it. My server was very apologetic for the delay but she failed to accommodate me in anyway for it. I’ve noticed the quality of IHOP as a whole, anywhere I go, is just declining but I’m so very happy this is not my neighborhood IHOP!
Joseph D.
Classificação do local: 4 San Antonio, TX
Before read this, realize that I give it 4 stars based on the fact its an I-HOP restaurant not a Ruth Chris Steak house or even Cracker barrel. So iam comparing it to places like Jim’s and Dennys. Based on that criteria it gets 4 stars. The décor was not a typical I-Hop. It had exposed wooden beams and vents, it was very nice! The mens room was clean but my wife said the woman’s was horrible. For us it was pretty clean and thr food was good! For me though, the cost was a bit much for whay amounts to bacon, eggs and pancakes. I think I’d just stick to breakfast tacos lol
Angel S.
Classificação do local: 3 San Antonio, TX
Just okay. Your typical IHOP.
Dan G.
Classificação do local: 1 San Antonio, TX
Worse experience at an Ihop ever. Kids ordered kid’s pancakes while I had chicken friend steak and eggs. Waitress started off by apologizing about cook making wrong kid pancakes. I convinced kids to eat the ones made because we had somewhere to go afterwards. My steak was hard, overcooked and dry. Instead of cutting into it, it would break as I tried to cut into it. Coffee was warm, not hot. I would have said something to the waitress, except that I never saw her after delivering the plates until she brought the bill. There were about five occupied tables in the whole restaurant so it wasn’t like they were busy. Never going back.
Tonja C.
Classificação do local: 4 San Antonio, TX
Often very packed but always clean. Had one bad experience where the line cook in the side room was just incredibly rude to the wait staff. Made everyone in the room uncomfortable. Pretty sure the manager took care of it though… haven’t seen the side room kitchen open in a while
L T.
Classificação do local: 1 Bulverde, TX
We went in around 8 pm on a Wednesday. The place was empty, only a couple of tables filled. We had to wait to be seated in an empty restaurant. They had a gnat infestation. They were swarming everywhere around us. A fly landed and stayed on my plate. It was dirty. They couldn’t seat us at the first table because it was dirty when it w as supposed to be clean. The waitress dropped and stepped on a creamer which splattered it across the floor right in front of us. She never even came back and cleaned the mess. Disgusting. Gross. Unclean. Stay away.
Shane L.
Classificação do local: 1 San Antonio, TX
This ihop is horrible. Pancakes were dry and warm at best. Did not finish them. I also had the worst omelette I have ever had. Way over cooked and almost no cheese. Did not finish the omelette either. Wife’s food was horrible. Her first bad pancakes were replaces with some that were worse. Will not go back.
Marcia C.
Classificação do local: 1 Cibolo, TX
Horrible. Wish I had checked Unilocal before we stopped. The server even had the cook redo the order and it came out just as bad the second go around. Do yourself a favor. Keep driving.
Brian H.
Classificação do local: 1 San Antonio, TX
Stopped in and sat down. One daughter spotted a small bug infestation at the corner of the bench. We moved to another table and the same bugs we’re all over the wall and crawling out of the coffee pots. We left, disgusted… I’m going to make a report with the health department.
Yvonne P.
Classificação do local: 4 San Antonio, TX
I went to this ihop because the ‘magnolia pancake haus’ had a 2 hour wait and it was closest. This place only had a 15 min wait and waited that long. Our waitress was the sweetest lady ever, took our order but had a backup of orders from like 3 tables and managed to please all of us at once. They should have more servers like this or give her a raise… her name was ‘Colleen’! Bless her heart, even took the time to even entertain and keep my 10 month old baby happy by bringing in his breakfast sooner! If it weren’t for the wait, unkept aspect of the place & perhaps the lack of cooks in the kitchen, I would of given it 5 stars!
Tab E.
Classificação do local: 1 San Antonio, TX
NO stars. Service is terrible. I’ve been multiple times and with an empty lobby the 2 servers have no sense of urgency and horrible serving skills when they are at the table. Kitchen echoes so the arguing and complaints by servers about customers can be heard clear as day. «Oops, I forgot about them.» And«Who cares, I lost my tip because of these a**holes». Tried to make a mends(save their tip) by offering a 10% military discount which I declined. If our troops only get a measly 10% off shi**y pancakes for defending our country then they deserve it. Been 4 different times and occasions and never gotten any better. CLOSETHISDOWNORHIRE A BETTERSTAFF. including management. Never going back. 0 stars.