H-E-B

I went to the H-​E-​B café today. I wanted a Caesar salad I was told they were out of Parmesan cheese so my choices were feta or blue cheese. I asked if I could have croutons they have no croutons, this is at 5 o’clock when you would think they would be ready for the dinner crowd. I did call the manager but she seemed unconcerned. When I got home I found the lettuce on my small sandwich and the salad was wilted and not fit for eating. I have been out of town I had nothing to eat at my house or I would’ve just walked out and not ordered it I just wanted something healthy to eat after a long drive. There is a new Walmart and I will now go to the Walmart and I will not shop at H-​E-​B anymore they really are highly unconcerned about customer satisfaction. In the store they have croutons somewhere in the store they have fresh Parmesan cheese somewhere you would think that they would make that available for their café A big thumbs down I live in the neighborhood I have shop there for 12 years but I will now go to Walmart.

Worst cashier checkout times ever. They take their sweet ass time. The store layout is horrible as well

Clean, organized, friendly. Would recommend to everyone in the area! Ample parking & cheap gas as well!

I moved here from Maryland and was looking for a grocery store to replace the awesomeness that is Wegman’s (if you’re ever in the east coast and need to go grocery shopping, look for a Wegman’s!). This particular HEB is spacious, well stocked and full of friendly employees. The deals and store coupons are great, and I really enjoy doing my grocery shopping here!

Is a clean Heb, has everythinh you beef and produce is fresh. It is usually Not súper busy, and the staff is friendly.

Friendly staff, quick check out lines, clean, never too packed and I occasionally see Tim Duncan

I love this store!!! They have so many gluten free options. I found amazing snacks for our road trip as we drove through Texas here. My favorite thing ever is the gluten free donuts in the freezer section! Yum!

Not sure why this place has only a 3-​star rating. We’ve lived all over this great country and have never found a grocery chain as good as H-​E-​B. This place does everything right. As at all H-​E-​B stores, the employees here are very helpful and will drop whatever they’re doing to answer your questions and, if needed, take you to what you’re looking for. Prices are reasonable. Merchandise is nicely laid out. It’s super clean. Secret: the checkout lines are shorter than at any other H-​E-​B. Highly recommended.

This location received a much-​needed remodel which vastly improved the shopping experience; previously this location was too crammed and the selection was very limited (due to size) when compared to other stores in the area.
Now that it’s expanded the two things that really turn me off about this location are that there is STILL (in 2015 nonetheless) no self-​checkout and the fruits, veggies and salads here are HORRIBLE in terms of quality. I’m shocked HEB puts out salads that have browning lettuce or fruits that are already starting to go bad. I recall a time when HEB cared about quality and that time seems to have come and gone.

This HEB is way too big and disorganized. Not a place to shop if you only need a few items. Give youself a couple of hours to park and then navigate the the warehouse-​type of layout for milk, a loaf of bread. and maybe one or two other items. I hate shopping here.

Congrats on finishing the new store. Parking has gotten better, but the driving environment is still less than Texas friendly, a problem when people discover the charms of The Hill Country and the infrastructure doesn’t keep up. One long time local mentioned that the Leon Springs HEB is for people who don’t know how to cook, or don’t care to. That’s true. There is a lot that have been sliced, trimmed, marinated for the convenience of customers. My main concern is the lack of variety in certain grocery items. As long as I think ahead and call ahead, the items can be ready within 24 – 36 hours.

I normally drive 13 miles out of my way, and pass up a million HEBs, just to go to this one. And to top it off, today was Customer Appreciation Day and they really outdid themselves! As soon as I walked in, I was offered a cupcake and water… then the assorted array of delicious samples as usual. But the real kicker was OUTSIDE! An awesome acoustic band that was playing White Stripes, Foo Fighters and Eurythmics (to name a few), along with FREE Boar’s Head grilled dogs, drinks, bagels, paella, and drinks!!! Someone pinch me! Nothing short of AMAZING! Kudos!

The improvements to this store are remarkable and very welcome. Much more spacious and better selection and presentation of specialty items in most categories. Still, I expected something more on the order of the Alon market. Not the kosher items, but rather the specialty and prepared foods. Still, the improvements are welcome. Some may wonder about the 3 star rating vice the 5 star that so many apply with reckless abandon. A 5 star store is Wegman’s in Dulles or Fairfax VA. Go there and you will see what I mean. I would add a star to this if they had more selections ala Whole Foods or Central Market. Whole Foods has a bar where you can devour your deli sandwich while downing a cold glass of draft IPA. Wouldn’t that be nice at HEB? C’mon HEB a… step up your game. You are across the highway from The Dominion, for Christ’s sake. Don’t you think people that live there might expect a higher level of service both in products and delivery? Nice job in rehab, but this store has more work to do.

You’d think this was a government contract based on how long it’s taking to renovate this HEB. C’mon already! The parking lot is a frickin’ disaster, the store has hanging plastic all over the place, not to mention the dug up floor in the back with a small bulldozer in it.
The HEB itself has what you’re looking for — standard stuff. My gripe is with the time spent on this project with no finish in sight. I watched them put up a brand new HEB near my work in less time than they’ve been working on this place.
If you have to go here, rest assured you’ll find what you’re looking for in a typical HEB. Unfortunately, you’ll need to pick up a case of beer to unwind after dealing with the frustration of simply finding a parking space and navigating a store that is under construction.

Love to come shopping here. Produce is beautiful n prices r pretty good!

I wish they had more name brand items other than HEB brand. I often have to stop a Super Target to get what I need.

I love this HEB, compared to others in the city this one, by far, the most options for organic products at the best prices. Central market which I shopped at for several months would leave me cringing every time I walked out reading my $ 200 plus tab but here I still get to eat healthy organic, hormone, antibiotic free foods without feeling like great pains of cost. Their meat department had me in shock. There was several, lamb, beef, pork & chicken options all without hormones, antibiotics. This is a big deal when your trying to feed your family without ingesting those additives. It’s a smaller HEB but with the hill country customer service, I’ve grown to appreciate. They also seem attentive to long lines, opening up registers when needed. Even on a day like today, the day before Christmas Eve, I only had 1 person in front of me. I will be coming here with little need to go to Whole foods, ect.

New store is wonderful. All the people working there are helpful and very nice! I don’t have to wander aimlessly around as I do at other unnamed stores in this area! They appreciate the fact I choose to spend my time and money there! Deli is awesome, fresh meats and cheeses and friendly smiling faces! A++

This review is for the pharmacy only. THE WORST! There is always a «45 minute» wait, and when you come back in 45 minutes, it’s NEVER ready. Then if, and only if, you show a little frustration they will start filling the prescription.
I have dealt with it for along time because it was the only pharmacy out here, but now I only use CVS. And I advise you to do the same.

Small but decent heb. Some staff are friendly and others are not. It is convenient if you live in this area.