Crescent Apartments

This is the worst toilet bowl I have ever lived in. Maintenance is nonexistent and the management absolutely sucks. You will regret not heeding this advice and that of 99% of the reviews.(Vanessa just moved in so good luck)

If I could give it ½ star I would (it is a great location.) I lived here for 3 months (May — July) and got out of the lease legally because the management and maintenance was atrocious — they did not uphold the «our responsibility» portion of a standard TAA lease.
It started on the day I moved in … A/​C was out/​broken, no shower curtain rods, and fire sprinklers were covered with masking tape & paint — so stiff I couldn’t get it off myself. The dishwasher leaked, refrigerator leaked, balcony screen door was shredded and didn’t close.
If you chose to move in here, keep track of all maintenance requests (use the on-​line form), take pictures and call, call, call.
I drove through the complex in December and most of the external problems were still visible (broken gate, peeling paint on railings and walls, mismatched garage door panels, etc.)
Finally, look up the property management company — they have an «F» rating by the BBB.

DO NOT EVEN CONSIDER THIS PLACE AS A HOME!!!
They turn your water off all the time. Once we were without water for 2 days. We are still waiting to get reimbursed for our hotel which they promised.
Management does one of 2 things. Over promises and under delivers on everything or they don’t respond at all… to emails, to phone calls, nothing. We are still waiting for repairs to be done from when we moved in 4 months ago.
Location is great but living here is a nightmare. The maintenance guys spend their days racing golf carts through the parking lot, smoking dope or drinking booze. We have witnessed all three.
We cannot wait to move!

The most awful apartment complex I’ve ever lived in. Maintenance is non existent. Takes a minimum 3 – 4 weeks to have anything done, and that’s only after you finally act like a raving jerk to them so they don’t have to deal with you anymore. Water is shut off at least once a week. The grounds are a ghetto with sidewalks impassable from mud everywhere because there’s no grass. There are only 2 lights that work in the entire parking lot. The pool is closed about every other weekend. There’s been a boat parked in the lot unmoved for 2 years. This is a ghetto complex in the 09.

Great price for location you’re placed in! Horrible horrible management and Maintenance! Water is shut off for long hours at least once a week. Lights in the hallway have been out for 3 months. I spoke to management and I was written off and told they were still trying to find a day where they could fix all lighting issues in one night. Now tied to a lease I regret the decision to move here.

Hmmmm… well, I give it a thumbs up for apartment living given the area and price range! I’ve lived at the Quarry Town Homes, Stone Oak’s elegant apartments, and to be honest they are all there pros and cons. Oh… and the price is worth it if you compare other apartments around 09 area. So, you do get what you pay for. ;) I just moved in and the management I experienced was AWESOME! I am sad they left, and I think they are overworked due to the demands of the properties lack of maintenance in all areas. (No I am not kidding!) I’ve worked in high end custom homes. and the major PROBLEM is maintenance. That’s not managements fault if they are not given the budget to maintain this property. The pros are the greenery that you can’t find in other apartment complex around the area. I love living here so far. Haven’t met the new management, but I hope and pray that they are as nice and diligent as when Clifton wad here. Let’s see how it goes!

I cannot say enough terrible things about this complex. There’s nothing wrong with 25 year old apartments, necessarily, but when they’re poorly maintained, have never been updated, and cost way more than what they should, then we have a problem.
Let’s list a few of the many problems:
1)Dog poop everywhere.
2)Maintenance that takes a minimum of three weeks to do anything, even something as basic as changing lightbulbs or AC filters.
3)Office staff who act like it’s an inconvenience to speak to you or get you a package.
4)Water service is turned off for undisclosed reasons at least twice a month.
5) The pool was broken all summer.
6) The gym is a joke. Half the machines are broken, and there is no air conditioning.
7)Nothing inside the units has been updated… ever.
8)Car break ins and burglaries happen way too frequently for this area.
I guess there are a few positives. It’s quiet (at least my area is). The units are large. The location is great.
But seriously, buyer beware.

Don’t move here. It has 80’s cabinets and layout, old windows, appliances, all white walls, and all for an overpriced amount. Customer service is also crappy. When I went to move out they said I would just owe $ 25 for a basic cleaning since I spent 3 – 4 hours the night before scrubbing the 800 sq ft apartment down. I get the final bill 2 – 3 weeks later and its $ 178. I understood that I owed about $ 60 for the last 2 months of water and trash; however the intellectuals in the front office tried to recharge me for another month of water and trash. It took me 10 minutes of arguing about math to get her to actually open my customer file. After opening my file she said oh I did charge you for an extra month of water and trash you already paid, my bad. When I asked why carpet was another $ 50 and not explained to me at the final walk through she said there were some spots that needed fixing. We did the walk through together and you took photos, nothing pointed out (I never had pets in complex either).
I did not pay a deposit and thought about just writing a check for the 2 months of water and trash since I did use that service but just wanted to not have to deal with the Crescent again. Either way they are not worth the time or money.
Also be aware of the cockroaches that invade your apartment. They even sprayed they said but still bugs and cockroaches especially in the summer and winter months.
Pool is also always locked up with a chain on the weekends in the summer. Every time you want to use it figure it will be locked up since they never seem to clean it regularly and it’s old. Also like others said half of the gym equipment is broken.
Also avoid the office staff, keep all your records because they don’t know how to bill you correctly especially on final move out statement. The minute you tell them you want to end you 1 year lease they also become B’y at you. Why take it personal, most people use apartments for short term situations before they buy a house or move onto another city for work.

Also stay aware from the Keystone (Beige complex next door) which is also owned by the same owners. I hear same complaints from their tenants.
As of right now I paid the move out fees to them. I am sure the office personnal took a week to open my letter which included my check so I am certain they will be sending me a bill for late fees too. I will keep you informed.

Way overpriced. Great location, but way overpriced for what you get. The other reviews are right about the maintenance. Be sure to document any sort of request. Also, they WILL raise your rent if you decide to resign. And don’t expect to get your deposit back, no matter how much you clean upon moving out. One of the most frustrating customer service complaints is that there are always new workers in the front office. Nobody has any idea what’s going on because they are always new. So it seems that the Crescent is not a great place to live OR work.

Do not live here if you like getting anything fixed within a month. I lost heat, air conditioning, toilets broke, disposals, refrigerators, … it all need repairs and it never seems to get done. The maintenance staff is horrible and the office staff is overwhelmed and doesn’t follow through on much. Look elsewhere!

This place is a nightmare, primarily because of maintenance. They are absolutely terrible to work with and never accomplish their tasks. I would not recommend living here solely because of the staff and maintenance.

1) the complex has NEVER (not an exaggeration) fixed anything or completed any work order in a timely matter, usually weeks before the maintenance men/​women fix things. Didn’t matter if it was the toilet not flushing, the garbage disposal not working, or the door alignment being off. They need to hire more help if they can’t fix things that need to be fixed in a timely manner.
2) they are horrible with their customers. They did not give us a 2 month lease expiration notice that they said they did. We were going to renew anyway but ended up having to sign 2 extra months longer than we wanted. They simply said «there isn’t much we can do sorry»
3) They stated that a garage was an extra and could be canceled whenever, basically it was month to month. When I moved ALL my stuff out and asked if I could cancel my garage 5 months early, they said no not till your lease is up! I stated that wasn’t what I agreed to and was was basically screwed out of $ 85 a month.
4) the pool is ALWAYS dirty and never working properly, (don’t believe pictures) they probably clean it once a week or something.
5) the air conditioning in the workout area is broken, and 90% of the free weights are missing, and one of the 3 treadmills are broken. (enough said)
6) the grass in the common area of the apartments (kinda where the dogs are and the picnic table and bbq grill are) is dead and there is always trash everywhere.
7) oh and apparently we have a increase in crime rate as per the little notice they left on our door stating «be aware and tips to stay safe»
…that should be enough to keep people away but see for yourself!

Do not rent! I am in the industry of leasing apartments and i rented here.
1. I had to call to find out if i was approved, and they still said well.. . we are just waiting on a sign off.
2. The apartment that was to be «made ready» had feces in the toilet, the tub was black, dust was everywhere, the railing is coming off the side of the building from rotting wood. Mildew is growing in the shower, carpeting is black and stained, there are cracks in the tiles and the appliances are falling apart.
3. I have never had a leasing agent hand me papers and say sign and walk away without going over any paperwork with a client.
4. They told me the wrong apartment number so when i had the electric and cable to have it set up it was at the wrong apartment causing me even more of a delay of getting this accomplished.
5. The management is the worst i have ever been in contact with. I have written the manager and the leasing agents and it has now been over 48hours to receive a response.
6. They are way over priced for what they are offering. You shouldn’t pay over 500 for this place. You need to think about what your doing before renting here. There are other places around that area that are better managed and better taken care of. $ 1000 for this place, GIVE ME A BREAK! I WANT OUT!!!