Chick-fil-A

What can I say? It’s chick fil a. The chicken sandwiches are always fresh and hot. The waffle fries always be out of this world. The staff is friendly but sometimes the night crew lacks attention to detail and don’t really pay attention to the counter for refills. Other than that, this is my favorite chick fil a in the city.

Have been going here since we moved to San Antonio (1 year ago), they never screwed up our order, always said my pleasure. Even in McAllen where I’m from, for 6 years I went to the chicfila’ and never got my order messed up and all the time they said my pleasure, with such great service. But today we went in the drive thru, we felt rushed, they forgot our sauces, and the cashier just handed the food to us and expected us to leave after we said thank you. No you’re welcome or my pleasure. No eye contact either and our food is dry lol. It was the first time ever chicfila screwed up ever… Even if it was something so small. We still like that place but we are gonna check out the new one on Babcock.

I come here almost once a week for dinner to order my usual chick-​fil-​a deluxe sandwich and the food and service here is great! I guess you can call me a chick-​fil-​a aficionado. If you come during lunch or dinner it’s gonna be very crowded. The line is backed up starting in the front of the restaurant. Luckily there is an employee with an iPad to take your order which really expedites the process. I love love love their waffle fries and ice dream ice cream, I can never get enough of it. And the chick-​fil-​a sauce, need I say more?! I also love the convenience being that the medical center is a busy area they always bring out the food on time and the service is awesome! Employees always ask how your experience is and they ask for refills. Keep up the awesome work Chick!

The staff is always friendly and my food is ready within reasonable time. I usually have to wait about 5 minutes but if it is busy, it can take around 10 minutes or so. But the food comes out hot and fresh every time and the restaurant is usually kept clean. Their management is very professional as well. One time when I was eating my sandwich, I noticed my chicken tasted undercooked. When I spoke to the manager about it, he took it back and gave me a new one.
Now, if there is any advice that I can give, it is that unless you don’t mind waiting at the drive thru for an hour, avoid this place during lunch time. This restaurant gets so crowded and busy that the line literally goes last the parking lot towards the street. There is nothing worse than being stuck on traffic in this area.

Can’t go wrong with any entrée items. Breaded or grilled, the chicken is delicious. Check the fries and make sure you didn’t get a soggy old batch. The chicken nuggets looks to be whole breast pieces unlike McDonalds burger kings and Wendy’s. They are on the small side but very tasty. The sweet tea and lemonade are on point. Because this is in the medical center, do not go here during lunch or after work/​dinner unless you really like to wait in line. The parking is inadequate.

Great service! With all the traffic this location gets from the hospital they are fast and efficient. One of the best locations I have been to.

I came here for a quick bite to eat for lunch and they were quick, efficient, and friendly! Feeling in a rush to get home, I went through the drive-​thru experience!
I ordered a #3 combo with a spicy chicken sandwich, waffle fries and sweet tea AKA delicious, no-​nutritional value meal. I like that they didn’t just dump an unnecessary amount of random sauces in my to-​go bag. I requested for the chick-​fil-​a sauce (my personal fav) and got 2 packets for my meal and a conservative amount of napkins. On my waffle fries, they gave me an option to complete a survey online. I was about to throw it away until I saw «free lunch?». I immediately filled out the 5 minute survey online and will receive a coupon for a free meal in the mail in 3 weeks. It’s a pretty long wait just to get a free meal, but hey it’s free!
The sandwich and fries were deliciously warm. Not too hot or greasy. I was able to trick my mind into thinking I was actually eating something good for me.
One con is their drive thru set up. I assume their drive through order menu was broken because when I pulled up there were 2 chick-​fil-​a girls outside taking our orders. I was a bit thrown off since (1) they girl did not hand me a menu when I pulled up, (2) she just stared at me… not even a «Hi, what can I get for you?» So there was this awkward pause until I asked if I could see the menu.
This is the place I’ll be if I want fast food and great service!

Delicious. Biscuits are always warm. As well as the chicken; its’ cooked perfectly or should I say fried, potatoes are good although they could be more fried, but they’re still really good. The cinnamon roll is the best you’ll get from any fast food restaurant. It’s really good.

The manager Judy, was so sweet this morning! I got 2 coffees & several breakfast items. She was very caring to get everything packaged for my convenience as well as for warmth on this cold morning! She warned my heart!

Always great food and excellent servers with bright smiling faces, keep up the great work!!!

This location is run like a well oiled machine. The staff are very cordial and attentive:)

It’s Chick Fil A! The food is going to be amazing so it really comes down to customer service and order accuracy, really. It’s beyond me how people in drive-​thrus can take an order, repeat if back to you accurately (multiple times) and then it still comes out wrong. Isn’t this fundamental listening skills? Did they not play Simon Says as a kid?

This might be the best location in the city. I frequent this location due to its close proximity to the library and am always happy with my experiences. The staff is always energized and seem happy to be there. The dining room is always clean and the food is always fresh as well. I never go through the drive-​thru because usually there are tons of cars (but what location doesn’t), so I go inside and regardless of the line, I can usually get served within 8 mins. Not bad. Plus this is the only location I’ve seen the cow costume at.

Last week went to Chick fil A on Medical Drive and ordered number 8 combo which comes with a drink. On placing my order I asked for a large cup of ice for my drink. I was told that I could not order a large cup of ice for my drink. Was asked again what I want and for my drink. I told them again I wanted a large cup of ice for my drink. I was told again I could not order this. I asked the lady to stop arguing with me and let me talk to a manager. The manager advised it was no problem with getting a large cup of ice as a substitute for my drink order. It appears they are trying to go out of their way to aggravate their customers! I will avoid this chick fillet from here on due to this. They do not appear to want to provide the customer what he is asking for!

Best service ever at a fast food joint! Staff is consistently fantastic and so is the food

Chick-​Fil-​A has the best customer service. The food is SOOO much better than Cali because everything is bigger & better in Texas! Love Love Love it! Love that it’s Christian based & the philosophy behind it!

Drive through at 8am is usually packed, so I was surprised that I was able to drive right through. I LOVE the fact they have garbage bins before and after the drive through. I ordered a Chicken Burrito Meal with Coffee and Hasbrowns. The food came out quickly and the staff was friendly. I usually find the Hasbrowns crispy and salty… This morning they were warm and a little soggy. Not as salty. The burrito was amazing. For $ 4.75 this meal is filling. The burrito is filled with chicken, eggs, cheese, red pepper, onions. Coffee was piping hot and they offered cream and «Sugar In The Raw» which I love. That little bit extra! Def a great way to start the day.

This is my go-​to Chick-​Fil-​A since it’s less than a mile away from my apartment. The food quality here is consistent, and the service is speedy and friendly no matter how long the line is during lunch. Sometimes they do promotional events-​follow their Facebook to stay up to date on the latest news. Expect chaos around lunch, but if you’re in the drive-​through line, employees will come out to take your order to expedite the process.
Also I would invest in a Chick-​Fil-​A calendar ($ 6) since you’ll receive a free menu item each month. Oh and for those with kids who don’t want their toys, trade the toy in for a free ice dream, which is a much better (and tastier) deal in my humble opinion.

Teens seem to be hungry all the time and they were craving Chick-​fil-​A, so I took them here. This a place was pretty much nice and clean and did not take long to order or food. My chicken sandwich tasted good even though it is fast food. Once you take a bite it is hard to stop, but it not something I eat often. I always like it here where the food is always consistent.

I go here quite frequently because I work at UTHSCSA so I probably go here at least once a week for either breakfast or lunch.
The service here is usually always above and beyond, I’ve been before where it’s been really crappy, but it’s fast food and I don’t really have to deal with people other than when I’m ordering so I can’t really complain.
A note for people who don’t go here often, if you’re going to go for lunch and want to beat the ridiculous crowds get there between 11AM to 11:30AM. If you go after that and before 1PM, you’re going to be at the drive thru waiting to park forever because seriously, it gets so packed. Don’t even bother going here if you don’t go before 1130AM for lunch! If you DO happen to go through the drive thru, it does go by fast, they always have workers OUTSIDE taking your orders at your car and they give the order to the person inside and it just makes it work a lot faster. You’re in and out either way.
Food is always great here and the coffee in the AM is amazing. One of the best coffees IMO.