Ann’s Nails

Let me first preface this review by saying the worst manicure of my life was in Afghanistan and if they did gel nails there I would be willing to bet they might rival this place in quality. This place, however, is the Absolute WORST! when it comes to quality and service. $ 48 for a gel fill? They charge $ 28 for gel color alone, on top of the price for a regular fill, but they don’t bother to mention that until after the service. Never in my life have I paid that much for a fill and I’ve gotten my nails done all over the country. The place is dirty, dust everywhere and I wouldn’t dare try the wine they offer since I saw the bottles with broken corks covered in dust.

Never again! Took 15 minutes to do a pedicure??? I hate how some of those places treating people, worst experience ever. Sorry, no good words, it was my second try. No third — for sure.

I had such a strange experience here.
Pros: Clean, lots of chairs, and staff. My nail tech was VERY nice. I did like her.
Cons: Up Selling, rushing, poor quality results.
Started out very nice. Went in for mani and pedi with shellac french manicure on my nails. Was talked into doing a deluxe pedi and adding on shellac to my toes. That was all ok, until the ONE girl doing my nails got overwhelmed. I think she realized quickly that trying to do shellac on both my hands and feet was too much for her. She kept telling me I was challenging her. This was confusing as I just wanted a mani pedi with shellac? She also asked me to trust her on the shellac color choice for my toes, as they did not have what I had picked in normal polish.
Long story short, she skipped the scrubs, massages, and left the parafin on my feet for a solid 30 minutes. I paid over a hundred dollars and left with crooked nails, bubbles and lines in the shellac, and an ugly color on my toes.
I had to come back the next day for her to fix it all. She completely re did my toes and nails and ended up rushing on my hands due to one of her regulars coming in.
Bottom line, NOT worth the prices they charge at all. Even with two tries, my french manicure is not straight and I still have a bubble in my shellac on my toe. After two tries, I just give up.

I always enjoy my trips to Ann’s Nails. I have been going for years and appreciate the attention to detail. They honestly deserve 4.5, but that wasn’t an option.
1. They use tub liners so my feet aren’t exposed to others.
2. Great selection of polish and pedicure options.
3. Based on my experience, they autoclave their tools, so another win in the germ department!
4. 80% of the nail specialists are really awesome and do a through job. (20% need improvement)
5. It’s a friendly environment. Sometimes to friendly with a lot of children on the weekends.
6. The nails technicians are very kind, helpful and thourough. My favorites are Len, Lily & Stacy.
7. The people that wax really do an awesome job.
Cons
1. I feel bad when I go with the basic pedicure, it appears there is pressure for the up sell.
2. I think they could work on the overall cleanliness of the salon. It needs an update, repaint.
3. Again, a lot of really young children in a spa like environment really stresses me out. I know they can’t and won’t tell someone to take their children out, but it really harms the overall experience.
Overall, I would recommend it!

I had an appointment to have my nails done by a certain manicurist. When I arrived at the salon, I was told that she was unavailable. The manicurist that I was assigned told me halfway through the process that the cost would be $ 55, a steep amount which I’ve never paid for a manicure. Had she told me at the beginning I would’ve had a choice to proceed or not. This way, I felt I was ripped off. I will concede that she did do a good job.

Everyone was nice there, but if had known that they allow children there I wouldn’t have gone in, I was there on Monday afternoon and the manicurist were trying to console the crying baby while the mother was getting her nails done. I went there to relax not to listen to an inconsolable crying baby.

I made the mistake of signing up for a massage and pedicure here without checking the reviews first. The pedicure was fine but the massage was terrible. I don’t believe that she was a licensed massage therapist. The room was not inviting. My therapist had a cold and kept sniffing and wiping her nose with her hand! She really didn’t know what she was doing and I should have just stopped her and left but I didn’t have the guts to do it. I also really disliked her calling me mama. Next place will have to show me their license.

Literally the WORST pedicure I have ever had in my life. Horribly rude (smoker) man did a hack job on my toes while my husband next to me got the royal treatment by this sweet older lady. He Didn’t even use the nippers On my cuticles at all and left me sitting for 20 minutes while he went to go start another customer’s nails. So irritated because we ran out of time and I didn’t even get polish at all. Biggest waste of $ 30 of my life– I would have had more fun just light the cash on fire.

Wish I’d read these reviews prior. $ 38 for a gel manicure + polish removal. I don’t think I’m a picky nail person, but… if you read nothing else, read #3…
ALSO– I have 2 friends with the SAME experience.
1. Service– Horrible. The guy said they were waiting for us. He then texted and didn’t look at me for 5 min. No introduction. Then mid-​way through removing the polish talked on his phone and texted again. He said it was an «emergency,» but when I was nosey and looked, he was talking to someone about his W-2…after he could see I was annoyed, he said something about how it was getting late and rushed through the rest.
2. Quality– Horrible. I have gotten gel for over a year. I normally crossfit and hike with ropes, and it stays put. I didn’t even do that, just normal travel activities, and it chipped on 3 nails in 12 hrs!!! He did a shoddy job w/​the polish at the edges (which I saw once I was in the car), and also didn’t set a timer for the UV light, so when he rushed, it just didn’t set well. I ended up peeling it all off within 1 day. Waste of money. I’ve NEVER had a job this bad.
3. Cleanliness– Worse than Horrible. As the guy took his phone call, he leaned back and used the same file from my nails to file down his callused hands… None of the filing tools were being thrown away or cleaned, and he had just used dirty files on me. I should have just walked out … He also left the remover on for so long while he texted that my fingertips started to prune. I had to make a gesture for him to take the foil off. I was afraid at first that the foil was re-​used too, (it was THAT bad) but he threw mine away after.
4. I should have just thrown my $ in the trash. Seriously, don’t go here. The gel manicure lasted less than 12hrs. Horrible price, service, quality, and dirty practices.

I won’t ever return now after a long run of coming here for 6 years. Feeling jilted and and taken advantage of by trying to slip in a higher price pedicure without other options and tried to take me for a fool. Beware if u go that the work may be better than most in San Antonio but not worth their shady business tactics especially when you’ve been a loyal customer.

Do not go here! They claim that they are doing ORGANIC SNS nails and THEY ARE NOT! They used Gel sealer «top coat» on me and asked me to put my nails in the UV rays! Which is not at all customary for SNS nails! This is the first and last time i get my nails done here! it has only been about one week and my nails are already chipping off!!! And they still made me pay the price for organic !

The nail tech finished my pedicure and then went right to another lady to do her pedicure and DID NOT sanitize her tools in between. I had high hopes for this place, but will not be coming back.

I took my grandmother here to treat her to a deluxe manicure bc she’s been taking care of my grandfather night and day at the hospital, and I wanted to do something nice for her. We were greeted nicely enough, the receptionist was very welcoming, but the service itself was pretty bad. I felt like the guy doing my nails was laughing at me the entire time (bc he was) and he kept trying to upsell me. When I wasn’t falling for it he acted like the dumbest woman in the world was in his chair, and he couldn’t understand why I wouldn’t just spend $ 10 more on an almond service. I was already spending $ 75 as it was. He was in general, extremely condescending, and ruined the relaxing service I thought I was treating my grandmother to. I’ll never be back, and next time I’ll trust my instincts when they tell me to go elsewhere.

Great start. .wine with my pedi! I like it! !
Stopped in randomly for a pedi and new acrylic nails. They offered free drinks. …including wine.
I had Jasmine and would highly recommend her.
Great price and service. Good quality.

Love this place. My sister and I always ask for Helen and Winnie. We have had a few others that did not do that great of a job but we return every 2 weeks with appointments for Helen and Winnie, but Bob is good too.
They’re quick and efficient, but allow you to soak and relax. I love the glass of wine they offer.
We have been going for about 6 months and haven’t been disappointed. It’s clean, orderly, friendly and they always remember you.

Wanted to try this place after reading some of the reviews.
Wow.
Either you people have very low standards or this place paid you for your reviews. Walked in and one lady was smacking her food. Loudly. In my face. At the counter. «…(CHOMP CHOMP CHOMP) you want pedicure? (CHOMP SMACK SMACK CHOMP) everybody want pedicure right now, good time for pedicure.»
I’m told to pick my polish and I walk over to the cabinet which is organized but totally inconvenient for customers to pick from because the shelves are set way too high to pick through. I ask if they have Essie Marshmallow, she has to stand on her tippy toes and realizes she can’t even tell. She pulls down the selection of light/​white colors and they are literally faded or have amber colored oil sitting in the tops of the polishes. Literally.
Then I ask if she has Essie Sugar Daddy and she hands me a faded white polish. It says Sugar Daddy but it is NOT. I look at her and explain that that polish is very old and is NOT the color to which she replies, «…yeah, I dunno, I mean, they change the colors (as in Essie changes the names/​shades) every once in a while…» And then she finds a «newer» bottle of Sugar Daddy and tries to appease me. I just look at her and try to explain that she has incredibly old inventory — she couldn’t care less.
I just look at her again and say, «these are very old and if they are any indication of your business, I think I’ll pass.»
And I did.
Disgusting.

I’m new to town and decided to check this place out!
Let’s start with the good– did a GREAT job on my manicure. Spent ten minutes just removing all my cuticles. She suggested the shella (idk if that’s how u spell it) because it would last longer BUT she didn’t tell me it would be extra. However, it was worth it my nails polish are still going strong & she did a great job painting my nails– very precise.
The bad— she asked me to get up and wash my hands after all the cuticles were removed and when I came back she was clipping her nails in the same area she was working on me with the same towel… And then proceeded to leave her nail clippings there (yes they were long) as she wanted to start painting my nails.
This fact alone made all the other good things she did not worth it to come back… Just showed a lack of attention to cleanliness and made me wonder how clean the rest of the instruments they are using were.

If you’re in a hurry, and don’t mind an uneven paint job, then Ann’s is for you.
I was in and out in about 30 minutes, and usually I appreciate swiftness. But my pedicure is definitely less than stellar.
I also experienced employees arguing– RIGHT in front of me, and I was moved chairs 2 times.
$ 30 for a regular pedicure (there are 4 other options); I would rather go to my usual Lynn’s, or even try Sky Nails.

Wish I could give zero stars.
I have had acrylic nails for nine years and have had them off for the past six months. I was told it was $ 40 for a new set — pink and white. It was also going to be $ 10 for my little girl to have her nails painted.
An older lady started to do my nails and immediately the pain began. I explained that my nails were very thin but she kept drilling. I must have pulled my hands away 40 times and I kept telling her how badly it was hurting. I had no idea what she was saying to me and I tried to explain to another girl what was going on.
Then, all of a sudden, I noticed my daughter (who was a few seats behind me getting her nails painted) was gone. I stood up and asked everyone where the heck she went. A nail technician told me not to worry she was in a separate room by the front door under a «nail dryer». I said this was unacceptable and I went to go get her. When I came back, the technicians were chitchatting and looking at me like I had a problem. Then, the woman continued to work on my nails and I honestly think she was filing even harder. My cuticles were bleeding profusely. She left the room for a moment and came back with a paraffin wax treatment. She put my hands in the bags for 10 minutes and the wax felt great. However, little did I know this treatment was going to be added to my bill without me even being asked if I wanted it!
I still left with bloody cuticles and my nail tips have never been so sore in my life. Not to mention, she tried out a different color pink on one of my nails and it was very obvious it was a different shade than the other fingernails.
Two weeks later, I ended up going somewhere else and having all the nails soaked off — started from scratch. The other nail salon that I went to told me they had never seen such a botch job before. I would not wish this nail salon upon my worst enemy. I’ve never had nail pain like this in all the years I’ve had acrylic nails and have NO idea what the heck she is doing in the business!

I think it’s hard to review nail salons because it is so dependent on the nail technician. Most places seem to be hit or miss. However, I have had many more «hits» with this Ann’s nails.
I’ve had several experiences where the massage was very relaxing and the manicure/​pedicure done well (didn’t cut my nails too short or cut me while trimming cuticles) and long lasting.
Most recently, I had to bring my three month old with me and it had been since prior to her birth that I had had a mani/​pedi! They were able to do my shellac mani/​pedi at the same time. Both nail technicians did an excellent job and all while I was holding my little one.