A-1 Golden Key Realty Services

At first, this company was doing a good job in managing our newly built home that we put up for rent. And then the tenant started getting delayed with his rent. We tolerated that for a very long time, giving him chance after chance. A1 Golden Key advised us to give him several chances, which we obviously did. The tenant came up with payment options (several times), but never followed through any of them. As our realtor, A1 Golden Key should have somewhat protected our interest. I understand that they should protect the tenants too, but with what they did, we were placed in a financial setback. Our tenant owes us over $ 5,000 in rent and fees. We found out that the tenant paid only a quarter of the required deposit. Why did A1 Golden Key agree to that? Deposits are there for a reason!!! We are very very disappointed with this company. It stressed us out dealing with them.