Rockpick Legend Co, Rock Shop & Bead Store, 1-888-Rock-Shop

I really wanted to like this place. It is a cool rock shop and they have fun outings.
But then… in the back of the store, I saw archaeological artifacts for sale (biface fragments, dart point fragments, and pieces of debitage). I asked where they came from: No Answer. I asked if they had any documentation to show that they were legally collected (which would ONLY be from private land with the private land owner’s written permission): No Answer.
By default, I guess that means the archaeological artifacts were collected from public land illegally.
So basically they are looters. And I will not support illegal and unethical behavior that destroys our public heritage.
PS/​UPDATE: Regardless of what the shop owner states below, this event and conversation did happen. It was however 2 years ago; at that time I confronted the store employees about the situation. There was no resolution and I vowed never to return.

After hearing about this place from friends for months, I finally got to experience it myself. I spent over an hour just wandering through the store and checking out the variety of rocks, gems, and fossils they have on display and for sale. It made for a fun and interesting afternoon. I loved their selection, and the staff was very welcoming, sweet, and hilarious. You can tell they love what they do. I’ll definitely be visiting again.

Rick, who is presumably the owner is lacking in the interpersonal skills department. I brought a stone to the shop that I was interested in having them do some work on. After a pleasant exchange with his son regarding my options, I told him that I’d like to move forward despite the fact that it would be more expensive than I’d anticipated, and a seemingly complicated job for them.
In discussing payment terms however, I questioned the need to pay for the whole job (which cost more than the worth of the stone) upfront. I asked about a down payment upfront and another upon completion. At that point Rick inserted himself into the conversation to exclaim, «We still have to do the work!»
When I asked what happens if the Rock is damaged or destroyed during the process and expressed that I wasn’t saying that I felt it would be, but wanted to know how they handled such situations in the event they should occur.
At that point Rick; exasperated, stated that they wouldn’t do the work.
Now, I’m not an unreasonable person. I would have loved to give these folks a great review. I am giving them two stars because Zeke was polite, and helpful, and one of the other boys in the shop was likewise very helpful on a previous visit. That being said, «Rick was obstinate and rude. He didn’t communicate clearly, and I won’t be back, for or with any future business.»
I understand if a particular job makes you uncomfortable due to its scope. Or that there is work that you might not be interested in, but the ability to communicate something as simple as that without losing your cool is not a difficult thing. I never raised my voice and was polite during the whole exchange but wasn’t treated with the same level of respect or professionalism. I wish the shop the best, as they seem to be a small family run outfit, but I won’t be back.

I had the luck to come across this place when I visited SLC two months ago. It was clear the people who owned this place took a lot of pride in what they did and their collection. My interest was particularly with gems — of the sparkly and less rough kind — and this place had many types. Their entire selection is incredible and should be viewed with your own eyes. I bought the most incredible natural sapphire and opal. I couldn’t be more pleased!
When I am in town next, I will definitely be coming back and buying more.
Thank you!

This is a great family owned and operated business. Whether you are a gemologist or curious passer-​by, you are sure to find something that will make your day in this store. Bravo!

I wanted to buy a nice gift for some friends and was excited when i found a great pair of fossilized leaves on the online portion of the Rockpick Legend Co store. I payed for them online and selected the store pick-​up option which informed me they would be available that same day which I thought was great. I made the 20 minute drive down right after I got off work. After being told that the person who handled these things had just left I then had to wait for over 10 minutes while they went off to look for my purchase. Finally on their returning I was told that the item I had bought had already been sold. A few days later they finally refunded my money but that wasn’t the point. I had wasted time coming to their store to pick something up that I had paid for but that was already gone. Just to check, the next day I went online to their store again and they still had the same pair of fossils up for sale meaning someone could have paid for them all over again even though they weren’t there to sell. This seems like a nice small business but I think if they can’t handle selling things online properly then maybe they should get rid of that feature all together.

We love Rock Pick Legend! So much fun to talk with the amazing staff about whatever we found the last weekend! Everyone there is so knowledgeable and kind. oh and awesome classes both for kids and adults!

Great place, love going there on my visits to Salt Lake. One a the few true Rock Shops left!